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Reviews of Sans Souci Vienna

5 out of 5
Sans Souci Vienna
Burggasse 2, Vienna, Vienna

Reviews

9.8

Exceptional

Rating 10 - Excellent. 908 out of 1001 reviews" "
Rating 8 - Good. 78 out of 1001 reviews" "
Rating 6 - Okay. 12 out of 1001 reviews" "
Rating 4 - Poor. 2 out of 1001 reviews" "
Rating 2 - Terrible. 1 out of 1001 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful check-in staff. The young woman was polite and friendly. The young man (concierge) was knowledgeable and efficient ! Beautiful property but very noisy (doors slamming - all hours) loud person above me, note in room iregarding noise from construction).
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an excellent location. U stop was right across from the hotel and tram stop was a few mins walk. Staff was attentive, provided A service throughout our stay. Excellent breakfast and coffee service to the room was a pleasant addition.
Stayed 5 nights in Feb 2024
Response from India and the Sans Souci Team on 21 Feb 2024
Dear Michael,thank you very much for choosing our hotel and for sharing your wonderful experience!We are delighted to hear that you enjoyed our excellent champagne breakfast and our free-of-charge coffee service to the room.We love to pamper our guests and are therefore more than happy to read, that our dedicated and attentive team could contribute to a memorable stay.Our location is indeed a fantastic spot for exploring Vienna and its' charming attractions.We truly appreciate your kind words and hope to have the pleasure to welcome you back for another enjoyable stay soon.Warm regards from Vienna,

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, charming, upscale hotel without being pretentious. The staff is accommodating and pleasant. Breakfast menu is to die for. I will go back in a heart beat.
Stayed 4 nights in Feb 2024
Response from India and the Sans Souci Team on 13 Feb 2024
Dear Catherine,thank you so much for your wonderful feedback about your stay!It warms our hearts to know that every aspect of your visit, from the accommodating staff to the delicious breakfast, left such a positive impression.We love to pamper our guests and are therefore more than happy to read, that our dedicated team could contribute to a memorable stay.We truly appreciate your kind words and hope to have the pleasure to welcome you back for another enjoyable stay soon.Warm regards from Vienna,

10/10 Excellent

ANIRUDH REDDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Boutique hotel.
Very impressed with everything about this hotel. Rooms are well designed. Service was exceptional, right from the bellboy to reception to room service to house keeping, they take their hospitality very seriously. Their pool and spa were very nice. Totally enjoyed it.
Stayed 2 nights in Jan 2024
Response from India and the Sans Souci Team on 31 Jan 2024
Dear Anirudh,thank you so much for your wonderful feedback about your stay!It warms our hearts to know that every aspect of your visit, from the exceptional service to the beautiful rooms and spa area, left such a positive impression.We look forward to the opportunity of welcoming you back and providing another exceptional stay.Warm regards from Vienna,

10/10 Excellent

Gary

Stayed 2 nights in Jan 2024
Response from India and the Sans Souci Team on 31 Jan 2024
Dear Gary,thank you very much for this amazing 5-star review! We love to spoil our guests and are therefore delighted that we have succeeded in doing so.Should your travels bring you back to Vienna, it would be an honor to welcome you back.Warm regards from Vienna,

10/10 Excellent

Andrew R

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from India and the Sans Souci Team on 8 Jan 2024
Dear Andrew,thank you very much for this amazing review! We love to spoil our guests and are therefore delighted that we have succeeded in doing so.We can't wait to welcome you back on your next visit to Vienna.Warm regards,

10/10 Excellent

chuck, cherry hills village

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Sonja and the Sans Souci Team on 4 Jan 2024
Dear chuck,thank you very much for this splendid review. It is wonderful to read that you had a great time staying with us, taking home lots of lasting and fantastic memories.We are looking forward to welcoming you back to our oasis very soon!Warm regards,Sonja and the Sans Souci Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed in a lot of lovely places but Sans Souci is probably the best. Aside from the beautiful hotel, location and facilities it is the superb service from staff that make this hotel the best. Couldn’t recommend this hotel enough, you won’t be disappointed. We absolutely loved our Christmas stay.
Stayed 5 nights in Dec 2023
Response from Sonja and the Hotel Sans Souci Team on 4 Jan 2024
Dear Richard,thank you very much for your kind words and your lovely feedback. It is great to hear that you enjoyed your Christmas stay with us and that everything was to your full satisfaction. We are happy that you could make the most out of our location, since there are many Christmas markets within walking distance. We want to thank you for your recommendation and we are looking forward to welcoming you back soon!Kindest regards,Sonja and the Sans Souci Team

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very friendly staff. The breakfast was exceptional.
Stayed 8 nights in Dec 2023
Response from Hotel Sans Souci Wien on 27 Dec 2023
Dear Katherine, thank you so much for your wonderful review. We are thrilled to read, that you truly enjoyed your stay with us. Our team loves to pamper our guests, we are therefore delighted that you have such positive memories of our champagne breakfast and our colleagues from the restaurant. We are looking forward to your next stay with us. Warm regards from Vienna, Carolin and the Sans Souci Team

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Hotel Sans Souci Wien on 27 Dec 2023
Dear Judith, thank you so much for taking the time to share your amazing review with us. We are trilled to read, that you had a wonderful stay with us and are already looking forward to your next visit. Warm regards from beautiful Vienna,Carolin and the Sans Souci Team

10/10 Excellent

Ben, Eden Prairie

Stayed 4 nights in Dec 2023
Response from Sonja and the Sans Souci Team on 4 Jan 2024
Dear Ben,thank you very much for this wonderful 5-star review!We hope that you had a splendid time staying with us and we are looking forward to welcome you back very soon.Warm regards,Sonja and the Sans Souci Team

10/10 Excellent

CARLOS, JASPER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel centrally located. Awesome service. Great spacious rooms. Hughly reccomemded
Stayed 1 night in Dec 2023
Response from Sonja and the Hotel Sans Souci Team on 11 Dec 2023
Dear Carlos,thank you very much for your excellent review.It is a pleasure to read that you truly enjoyed your stay with us. Situated in the heart of Vienna, we are very close to some of Vienna's impressive sights. We are pleased that you were able to benefit from our central location during your stay.Furthermore, we are more than happy that our services were to your full satisfaction and that you liked our spacious rooms.It would be a pleasure to welcome you back to our little oasis very soon.Kindest regards from Vienna,Sonja and the Sans Souci

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel in a great location near to the museum quarter and trams. Room was much larger than expected. Spa was quiet and clean. Breakfast very good.
Stayed 3 nights in Nov 2023
Response from Sonja and the Sans Souci Team on 7 Dec 2023
Dear Penny,thank you very much for your wonderful feedback. It is a delight to hear that you enjoyed your stay and that our hotel exceedeed your expectations. We aim to provide comfortable and spacious accommodations for our guests to elax during their stay.Our loction near the museum quarter allows you to explore Vienna's culture and we are happy that it contributed to making your stay unforgettable. We appreciate your feedback and hope to welcome you back for another enjoyable stay.Warm regards,Sonja and the Sans Souci Team

10/10 Excellent

Ceri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel in district 7. Very good breakfast which is included. Evening meal in the restaurant also excellent. Staff very helful and friendly. Would definitely recommend a stay in this hotel.
Stayed 4 nights in Nov 2023
Response from Sonja and the Hotel Sans Souci Team on 30 Nov 2023
Dear Ceri, thank you very much for your stunning feedback and your kind words. It is wonderful to know that you enjoyed our breakfast, since our team takes great pride in curating a breakfast experience that leaves a lasting impression.We are very pleased that you found the evening meals at our restaurant to be excellent too! The Sans Souci Team will be thrilled to know that their efforts contributed to making your stay memorable. Furthermore, we want to thank you for your recommendation - it truly means a lot to us. We hope to welcome you back very soon.Kindest regards,Sonja and the Sans Souci Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t be better
Elegant and beautiful
Stayed 3 nights in Nov 2023
Response from Sonja and the Hotel Sans Souci Team on 30 Nov 2023
Dear Guest,thank you very much for your amazing feedback. We are delighted that you had a faultless stay with us, because the Sans Souci team goes to great lengths in order to make sure that our guests feel well taken care of. We love timeless luxury and we are pleased to hear that you enjoyed it too. We are looking forward to welcoming you back soon.Best regards,Sonja and the Sans Souci Team

10/10 Excellent

Allan

Stayed 2 nights in Nov 2023
Response from Hotel Sans Souci Wien on 27 Dec 2023
Dear Allan, thank you so much for your amazing review. It was a pleasure for us to welcome you as our guest and we are already looking forward to your next stay with us.Warm regards,Carolin and the Sans Souci Team

10/10 Excellent

Stuart Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What we most appreciated was that every member of staff in the hotel went out of their way to answer our questions, give advice and help.
Stayed 3 nights in Oct 2023
Response from Martina and the Sans Souci Team on 20 Oct 2023
Dear Mr. Graham, we are so delighted to hear that you enjoyed your stay in our beautiful hotel and are happy to hear that our staff made your stay so exceptional. We hope to be able to welcome you soon again at the Sans Souci Wien, kindest regards

8/10 Good

Orit

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and only 15 min walk to city center. Staff was wonderful as was the breakfast that was included. Rooms were clean and comfortable.
Stayed 3 nights in Oct 2023
Response from Martina and the Sans Souci Team on 20 Oct 2023
Dear Orit, we are happy to hear that you had a wonderful time with all the serviced we provided. The whole team will be delighted to be at your disposal at your next stay, warm regards from beautiful Vienna,

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Carolin and the Sans Souci Team on 11 Oct 2023
Dear guest, thank you so much for your amazing review. It was our pleasure to have you as a guest and are already looking forward to your next stay with us in Vienna. Best regards from Vienna, Carolin and the Sans Souci Team

10/10 Excellent

Lynne, Cazenovia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Carolin and the Sans Souci Team on 11 Oct 2023
Dear Guest, thank you so much for sharing your valuable feedback with us. It is a pleasure to read, that you had an amazing time staying with us and are already looking forward to your next stay with us. Warm regards from Vienna, Carolin and the Sans Souci Team

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Hotel Sans Souci. Great service, great location and terrific amenities.
Stayed 3 nights in Oct 2023
Response from Carolin and the Sans Souci Team on 11 Oct 2023
Dear Ian, thank you so much for this great review. We are more than happy to read, that you had such an amazing stay with us at Sans Souci.Also, we are delighted, that you enjoyed the service of our team and loved our amenities as much as we do. We are already looking forward to your next stay with us.Warm regards from beautiful Vienna, Carolin and the Sans Souci Team

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible visit
Really impressive hotel. Amazing staff and food, spotlessly clean and great location. Spa is better than advertised. Will stay again
Stayed 2 nights in Sep 2023
Response from Carolin and the Sans Souci Team on 11 Oct 2023
Dear Kelly, thank you so much for your outstanding review. We are more than happy to read, that you truly enjoyed your stay with us and that you came back home with a lot of unforgettable momens.Also, we are delighed, that you had a gret time using our spa area and are already looking forward to spoil you during your next stay. Warm regards from Vienna, Carolin and the Sans Souci Team

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A STAY TRULY “WITHOUT CARES”
Wonderful hotel in a great location in Vienna. The staff is welcoming, friendly and helpful in all respects. They are obviously well trained to deliver outstanding service from start to finish. Breakfast is wonderful and well stocked and well serviced. Again, service was superb and food was wonderful and we didn’t need lunch any of the days we were there.
Stayed 4 nights in Sep 2023
Response from Carolin and the Sans Souci Team on 11 Oct 2023
Dear George, thank you so much for taking the time to share your outstanding feedback with us. Our team loves to spoil our guests, so we are all the more pleased when we have succeeded particularly well at the champagne breakfast. We are already looking forward to your next visit.Warm regards from Vienna, Carolin and teh Sans Souci Team

10/10 Excellent

Evelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was wonderful, this was the most luxurious hotel we stayed in during our Euro trip, and we are so happy we chose to stay in Hotel San Souci. The staff was so helpful and wonderful. The spa amenities were out of this world, pool, Finish sauna, a rain shower?!! Also did I mention that they have fantastic coffee? Highly highly recommend!
Stayed 3 nights in Sep 2023
Response from Sophie from Hotel Sans Souci on 2 Oct 2023
Dear Evelina,thank you for your great review and kind words!We are very pleased, that you had such a wonderful stay with us. Our spa area, with the longest indoor pool in Vienna, is one of our absolute highlights - therefore we are happy, that you enjoyed these amenities.It would be wonderful to hosting you again very soon - until then, all the best!With kind regards from Vienna,Sophie, Assistant to General Managerand the Sans Souci team

10/10 Excellent

Zenaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time, I am visiting Vienna, I’m staying at SS. The service, the rooms, the location and the breakfast are truly 5 stars. This hotel is a 💯 better than the famous RItz. I promise!
Stayed 2 nights in Sep 2023
Response from Sophie from Hotel Sans Souci on 27 Sept 2023
Dear Mrs. Mesic,Thank you so much for your great review and kind words - we are overwhelmed!It is always a great pleasure to welcome you to our hotel. We are delighted that you always experience great Sans Souci moments with us and enjoy your stay to the fullest.We are looking forward to your next visit - hopefully very soon. Until then, all the best!With kind regards from Vienna,Sophie, Assistant to General Managerand the Sans Souci team

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2023
Response from Sophie from Hotel Sans Souci on 27 Sept 2023
Dear Simon,thank you for your review!We are delighted to hear that you enjoyed an excellent stay with us. Satisfied guests like you always make us happy.It would be our pleasure to welcome you back soon!With kind regards from Vienna,Sophie, Assistant to General Managerand the Sans Souci team

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing at this hotel, they are attentive without being overbearing and privide you with everything you need before even requesting it. Well done, keep up the great work
Stayed 5 nights in Sep 2023
Response from Sophie from Hotel Sans Souci on 18 Sept 2023
Dear Karen,thank you for your great review!We are very happy, that you had a wonderful stay with us. It is so lovely to hear, that you enjoyed the service our team provides.We hope to welcome you in our hotel again soon.Kindest regards from Vienna,Sophie, Assistant to General Managerand the Sans Souci team

10/10 Excellent

Dominick, WARREN

Stayed 4 nights in Sep 2023
Response from Carolin and the Sans Souci Team on 11 Oct 2023
Dear Dominick, thank you so much for your amazing review. It is a great pleasure for us to read, that you enjoyed your stay with us in at Sans Souci and are already looking forward to your next stay with us. Warm regards from Vienna, Carolin and the Sans Souci Team

8/10 Good

russell

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Incredible breakfast. Staff were courteous and friendly. Heard sounds from the people above us. so sound isolation is an issue. Room HVAC was a little bit of a challenge to navigate. Lights in the bathroom were something we were unaccostumed (sensor PIR detection) to but maybe this is a more of an EU thing that we spoiled, dumb americans need to enlighten ourselves with. View from room was not optimal given length of stay (9 nights). 4 stars may be a little generous. Probably 3.5 stars is more accurate but there is no way of doing this with this format.
Stayed 9 nights in Sep 2023
Response from Carolin and the Sans Souci Team on 11 Oct 2023
Dear Russell, thank you very much for your amazing review. It was a pleasure to have you as our guest, during your stay in beautiful Vienna. We would like to thank you for sharing your honest and for us particularly valuable feedback with us, as it gives us the opportunity to improve our service. We take your suggestion for improvement to heart. For your next stay with us, we have gladly noted that you greatly appreciate a beautiful view. It would be a great pleasure for us to welcome you again soon.Best regards from Vienna, Carolin and the Sans Souci Team

10/10 Excellent

Prashanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adjacent to the museums. Room/suite was exquisite. Staff was exceptionally kind and helpful. I would definitely stay again.
Stayed 4 nights in Sep 2023
Response from Sophie from Hotel Sans Souci on 18 Sept 2023
Dear Prashanth,thank you for your wonderful feedback!We always put great emphasis on doing our best for our guests, so we are very pleased that you were impressed by the work of our team.We are honored to hear that you would stay again with us.We hope you come back to our hotel soon.Kind regards from Vienna,Sophie, Assistant to General Managerand the Sans Souci team

10/10 Excellent

Michael F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna Delight
Beautiful hotel in center of Vienna. Stylish, immaculate, comfortable room with huge luxurious bathroom including rain shower. Front desk and bar staff, especially Manuel in the bar, remarkably friendly and helpful. A fantastic and welcomed refuge in the summer heat. Top-notch amenities.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ben, Crediton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a remarkable hotel. From first to last the staff are extremely attentive, the facilities are superb and actually, compared to hotels in London now, for example, it is not expensive (for this grade of hotel). It’s also well-placed for the metro and near to the Museumsquartier. The food quality is also high. There’s very little to fault. I would only say that bigger, fluffier towels would be good (they are slightly scratchy and thin currently). And they really need a British person to show them how to make tea properly ;-)
Stayed 4 nights in Sep 2023
Response from Hotel Sans Souci Wien on 12 Sept 2023
Dear Ben,Thank you very much for your fantastic feedback! We're delighted to hear that you enjoyed your stay in Vienna. We take grade pride in providing attentive service and it's wonderful to hear that you appreciated it. The location near the Museumsquartier and the subway station is indeed convenient, and we're pleased that you found our facilities and food quality to your liking.Your comments about the towels and tea are very helpful. As for the tea service, we value your input and will consider ways to enhance it to better cater to our British guests' preferences. What did you miss? We would be more than happy to receive a detailed feedback: assistant@sanssouci-wien.com Once again, thank you for your kind words! We hope to welcome you back soon again!With kind regards,Nicoletta, Marketingand the Sans Souci Team

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience overall!
Wonderful stay! Hotel is in the heart of everything we needed! Extremely friendly and welcoming staff. Super clean and comfortable. Restaurant and bar is exceptional. I would definitely stay here again.
View from our room.
Stayed 6 nights in Aug 2023
Response from Hotel Sans Souci Wien on 29 Aug 2023
Dear Roland,Thank you for your fantastic feedback! We're delighted to hear that you had a wonderful stay with us. It's great to know that our hotel's central location was convenient for your needs. Our staff takes pride in being friendly and welcoming, and we're thrilled that you found the environment super clean and comfortable. Furthermore, we're glad you enjoyed the exceptional restaurant and bar as well. We look forward to hosting you again on your future travels!With kind regards,Nicoletta, Marketing and the Sans Souci Team

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service they couldn't do enough for you
Stayed 1 night in Aug 2023
Response from Hotel Sans Souci Wien on 29 Aug 2023
Dear Ivan,we are delighted to hear that you had a positive experience during your stay at Sans Souci Wien! We take pride in going above and beyond to ensure our guests' satisfaction. Your kind words are truly appreciated, and we look forward to welcoming you back in the future for another exceptional stay. Thank you for your feedback!With kind regards,Nicoletta, Marketing and the Sans Souci Team

10/10 Excellent

andrea, Bath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and i really enjoyed the service provided by all the employees. We appreciated the professionalism and employees being trained. The service was the best we have experienced in quite a while.
Stayed 4 nights in Jul 2023
Response from Hotel Sans Souci Wien on 21 Aug 2023
Dear Andrea,Thank you so much for your lovely feedback! We are so happy that we were able to provide you with our personal service and professionalism!We hope to have the pleasure of welcoming you back to Vienna soon!Kind regards,Nicoletta, Marketingand the Sans Souci team

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great staff, good location
Stayed 3 nights in Jul 2023
Response from Hotel Sans Souci Wien on 8 Aug 2023
Dear Gabriel,Thank you so much for your kind review!We are so happy that you enjoyed your stay at Sans Souci Wien! Furthermore, we appreciate that we were able to spoil you with the hotel's location and our service!We hope to have the pleasure to welcome you soon again in Vienna!With kind regards,Nicoletta, Marketing and the Sans Souci Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We stayed in the inner court yard, room 116 for five nights. The room was furnished nicely, clean and comfortable and secluded and quiet. The air conditioning worked well and room service for our daily morning coffee was excellent. The hotel staff were excellent and professional from start to finish and we thoroughly enjoyed our stay and would definitely return if we visit again.
Stayed 5 nights in Jul 2023
Response from Hotel Sans Souci Wien on 8 Aug 2023
Dear Michael,Thank you for your amazing review!We are so happy that you enjoyed your stay at our hotel and that we were able to treat you with the Luxury Room and the complimentary coffee service to the room.We hope to have the pleasure to welcome you soon again!With kind regards,Nicoletta, Marketing and the Sans Souci Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Hotel Sans Souci Wien on 31 Jul 2023
Dear James,Thank you so much for your amazing rating! We hope that you had a wonderful time in Vienna and that we were able to treat you with special moments during your stay!We hope to have the pleasure to welcome you soon again! With kind regards,Nicoletta Trinkl, Marketingand the Sans Souci Team

10/10 Excellent

Antony

Stayed 5 nights in Jul 2023
Response from Hotel Sans Souci Wien on 16 Aug 2023
Dear Antony,Thank you for your great rating!We are so happy that you enjoyed your stay with us and that we were able to treat you with our service!We hope to see you soon again at Sans Souci Wien!With kind regards,Nicoletta, Marketing and the Sans Souci Team

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sans Souci Vienna
The staff was so friendly and helpful. Welcome drink and coffee. We received the suit even we arrived early. The suit was amazing. Fabulous breakfast and you can order complimentary coffee to your room all day. High class luxury hotel. Location is the best you can have in Vienna. Right next to QM and a lot of restaurants. 5 minutes walk from the old city. Absolutely recommended as the best hotel in Vienna.
Stayed 6 nights in Jul 2023
Response from Sans Souci Wien on 14 Jul 2023
Dear Ofer,Thank you for your wonderful review! We're delighted to hear that you had such a positive experience at our hotel in Vienna. We take great pride in providing friendly and helpful service, and it's fantastic to know that you felt welcomed from the moment you arrived. We're glad you enjoyed the complimentary welcome drink and coffee, as well as the early check-in and your suite.It's also great to hear that you loved our fabulous breakfast and the option to order complimentary coffee to your room throughout the day. We strive to offer a high-class experience to our guests, and your kind words mean a lot to us.Regarding our location, we're thrilled that you found it to be the best in Vienna. Being situated next to the Museumsquarter and surrounded by numerous restaurants is indeed convenient.Thank you for recommending our hotel as the best in Vienna. We hope to welcome you back in the future for another exceptional stay!Warm regards,Nicoletta, Marketingand the Sans Souci Team

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel Sans Souci Wien on 10 Jul 2023
Dear Ann,Thank you so much for your splendid rating!We hope to welcome you soon again at Sans Souci Wien.With kind regards,Nicoletta, Marketing Assistantand the Sans Souci Wien

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly friendly & helpful staff. Wonderful rooms & amenities. Spectacular breakfast spread. Triple pane windows. Walking distance to all major sights. Would highly recommend, and I have.
Stayed 4 nights in May 2023
Response from Hotel Sans Souci Wien on 19 Jun 2023
Dear David,We want to thank you for your splendid review!It was a pleasure to spoil you with our service as well as our breakfast offers at Restaurant Veranda!We hope to welcome you soon again!With kind regards,Nicoletta - Marketing Assistantand the Sans Souci Team

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had the best time at Sans Souci Vien! The hotel's amenities were clean and modern and charming, the staff was attentive and so friendly, and the included breakfast was the best of the trip! Would absolutely recommend for others and would stay there again.
Stayed 3 nights in Jun 2023
Response from Hotel Sans Souci Wien on 19 Jun 2023
Dear Victoria,Thank you so much for your precious review!We are glad that you enjoyed your stay with us.We cannot wait to welcome you soon again!With kind regards from Vienna,Nicoletta - Marketing Assistantand the Sans Souci Team

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel with amazing service. The complimentary cappuccino and coffee delivered to your room just takes an already great experience to the next level ! Highly recommended.
Stayed 4 nights in Jun 2023
Response from Hotel Sans Souci Wien on 19 Jun 2023
Dear David,Thank you so much for your kind feedback!We are glad that we were able to spoil you with our complimentary coffee service and a wonderful stay!With kind regards,Nicoletta - Marketing Assistantand the Sans Souci Team

10/10 Excellent

Wazhma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location. The staff were courteous and helpful. The room was well appointed and comfortable.
Stayed 3 nights in May 2023
Response from Hotel Sans Souci Wien on 6 Jun 2023
Dear Wazhma,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel's central location excellent and convenient for your needs. It's also wonderful to know that we provided you with courteous and helpful service throughout your stay. We're glad you enjoyed your well-appointed and comfortable room, as we strive to create a relaxing and enjoyable environment for our guests. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Best regards,Nicoletta, Marketing Assistantand the Sans Souci Team

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel and staff.
Stayed 11 nights in May 2023
Response from Hotel Sans Souci Wien on 6 Jun 2023
Dear Anne,Thank you for your amazing feedback!We are glad that we were able to spoil with with our service! We cannot wait to welcome you soon again!With kind regards,Nicoletta, Marketing Assistantand the Sans Souci Team

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!
Just simply the best. The stuff is amazing…all of them. The hotel is just beautiful Breakfast is so yummy and the spa/pool is amazing!!!!!! We love it and love it! We miss it already And it’s sooooooo clean
Stayed 4 nights in May 2023
Response from Hotel Sans Souci Wien on 30 May 2023
Dear Barbara,Thank you for your amazing review! We are thrilled to hear that you had a fantastic experience with us. We take pride in providing exceptional service. Therfore, we're delighted that we were able to spoil you with precious moments! Furthermore, we are happy that you enjoyed our breakfast at Restaurant Veranda! It's great to know that you found our hotel beautiful, enjoyed the delicious breakfast and had a wonderful time at our spa!We appreciate your kind words and look forward to welcoming you back soon!With kind regards from Vienna,Nicoletta, Marketing Assistantand the Sans Souci Team

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Perfectly situated to walk everywhere, but also close to metro and tram stations. Perfect pizza and pasta restaurant nearby and Spar just next door. Breakfast’s lovely and relaxed. Room beautiful and clean. Staff always helpful. We didn’t use the pool or spa, as so much to do in such a lovely city. We walked in every direction from the hotel and always came across lovely new sights.
Stayed 5 nights in May 2023
Response from Hotel Sans Souci Wien on 30 May 2023
Dear Rachel,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at our property. It's great to know that our location was convenient for exploring the city by foot and that you found the nearby metro and tram stations convenient as well. Furthermore, It's wonderful to hear that you enjoyed our relaxed breakfast at Restaurant Veranda. We take pride in providing helpful service, so we're delighted to hear that we were able to meet your expectations. While you didn't get a chance to use the pool or spa, we understand there's so much to see and do in our lovely city. We're glad that you had the opportunity to explore Vienna in every direction and discover new sights. Thank you for choosing our property. We hope to welcome you back in the future!With kind regards from Vienna,Nicoletta, Marketing Assistantand the Sans Souci Team

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2023
Response from Hotel Sans Souci Wien on 30 May 2023
Dear Michael,Thank you so much for your kind feedback!We are happy that we were able to treat you with a wonderful stay and that you enjoyed the hotel's location!We hope to welcome you back soon!With kind regards from Vienna,Nicoletta, Marketing Assistantand the Sans Souci Team

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sans Souci Vienna is the best hotel my wife and I ever stayed in. The staff are very professional and made our stay very comfortable. Quality is their top priority and they thoroughly enjoy their jobs. The room had was well appointed with lots of luxury features. The location of the hotel makes touring through Vienna very easy. We highly recommend this hotel. We will choose the Sans Souci when coming back to Vienna.
Response from Hotel Sans Souci Wien on 23 May 2023
Dear Alan,Dear Mrs. Van der Wal,We want to thank you so much for your precious feedback!We are happy that we were able to spoil you with our service and that you enjoyed your stay with us in Vienna!We are looking forward to welcome you again and cannot wait to treat you with magic moments!Best regards from charming Vienna,Nicoletta, Marketing Assistantand the Sans Souci Team