Upgraded to beautiful suite.
We stayed at Das Triest during the peak of tourist season. Excellent location, excellent staff and accommodations. We were upgraded to our own suite with a door out to inner courtyard. Very beautiful and relaxing after a day of sites. Very near Karlplatz where you can take the U anywhere in the city. Don't take an expensive bus tour, use the U! Also very close to museum quarter.
Only difficulty was checkout staff when we left at 5:00 am for airport. There was a discrepancy on the bill (had been charged twice for laundry) and had a hard time convincing him we should only have one laundry charge. Took a long time convincing him and then a long time to get it taken off.
Other than that, it was wonderful. Highly recommend the breakfast.
Comment from Hotel Management
26-Jul-2016 by Kathi, Hotel Management
Dear Susie, it is a real pleasure to read such a wonderful feedback and it is good to hear that you had a fabulous stay with us. We are sorry for the inconvenience you had towards checking out. This is for sure not our standard. We are looking forward to welcoming you back whenever your travels brings you to Vienna again. Kathi Bretschneider / Guest Relation Team