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Reviews of Burnside Cottage

3.5 out of 5
Burnside Cottage
Gills, Wick, Scotland

Reviews

10

Exceptional

Rating 10 - Excellent. 38 out of 38 reviews" "
Rating 8 - Good. 0 out of 38 reviews" "
Rating 6 - Okay. 0 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really friendly and warm welcome to an excellent B & B with every convenience and consideration for all needs. Kacey is a wonderful hostess and a great cook serving excellent food to enjoy in a very well decorated home. There is nothing to dislike or fault and we would definitely stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for the orkney car ferry
The perfect location if you want to catch the car ferry to Orkney. Literally 5 minutes away. Enough time to have breakfast and still make it with lots of time. Very clean and comfortable. Breakfast was fantastic. Awesome personal service. A great spot for star gazing if there's no clouds. Highly recommended.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hayley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, gorgeous views, close to Pentland Ferry terminal, lovely hosts, very nice rooms, comfortable bed, and delicious food! Definitely highly recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Ann

Stayed 3 nights in Aug 2023
Response from Kacey on 27 Aug 2023
Thank you Ann

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This cottage was fantastic. Room was great, beds were very comfy and the breakfast was delicious.
Stayed 1 night in Aug 2023
Response from Kacey on 9 Aug 2023
Thank you so much Bethany for your kind review. We're delighted that you enjoyed your stay and we hope that you enjoy the rest of your trip

10/10 Excellent

Melina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This must be my favorite stay of any hotel/motel/b&b I’ve ever stayed at. Kacey is a true gem of a host and made sure that my sister and I had a great stay at her homestead/b&b. The communication leading up to our stay, the parking, the personal welcome, the design of the room and decor, the BREAKFAST! (WOW.) I wish I could have stayed at Kacey’s for the entire length of our trip. Definitely the best kept secret of the northern tip of Scotland!
Stayed 1 night in Jul 2023
Response from kacey on 3 Aug 2023
We are absolutely delighted that you both enjoyed your stay.....we hope that you enjoyed the rest of your trip too :)

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Kacey was a welcoming, attentive host who helped us out with our bookings to Orkney and provided beautiful meals. The accommodation was exceptional
Stayed 1 night in Oct 2022
Response from kacey on 12 Nov 2022
Thank you Simon for taking the time to leave such a lovely review. We are delighted that you managed to squeeze a trip to Orkney into your highland adventure.

10/10 Excellent

Csilla

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was really nice, the accommodation is beautiful, the area is breathtaking and the food is exceptional! We will be back :)
Stayed 1 night in Sep 2022
Response from Kacey on 20 Sept 2022
Thank you Csilla, we're so pleased that you all enjoyed your stay.....it was lovely meeting the 3 of you

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it, you won't regret it.
Genuinely stunning. From start to finish, every aspect or our stay was fantastic. Great communication from our host Kacey, lovely welcome, beautifully decorated room (the Raven), comfortable beds, nice shower, lovely small touches like homemade biscuits. The food was divine. We also had an evening meal there and the salmon was one of the nicest meals I've had in a long time. We went for a lovely walk to watch the sunset and Burnside Cottage offered a couple of short walks to satisfy our need. We only stayed one night whilst driving the NC500, but I'd happily stay at Burnside for more if we needed to.
Stayed 1 night in Sep 2022
Response from Kacey on 18 Sept 2022
Thank you Stephen for taking the time to leave such a kind review. It was a pleasure meeting you both and we're so pleased that you enjoyed your stay

10/10 Excellent

Rose

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish. Very warm welcome for us and our dogs. Spacious room which was very comfortable and the food was delicious. Highly recommended.
Stayed 1 night in Jul 2022
Response from Kacey on 10 Aug 2022
Thank you Rose......we're delighted that you all enjoyed your stay 😊

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't be disappointed here
Casey is a great host and will ensure that your stay is both comfortable and refreshing. All food provided is first rate. There is no 'shared space' in terms of breakfast room, or lounge and so you are pretty much confined to quarters as everything is done on a room service basis which at first seems a little weird but on reflection works well and is ideally suited to CoVID restrictions. Try the homemade Granola it's to die for...
Stayed 1 night in Apr 2022
Response from Kacey on 26 Jun 2022
Thank you Andy for taking the time to leave a kind review. We're delighted that you enjoyed your stay. We are sorry to hear that you felt confined to quarters. We did indeed make the move to Room Service in 2020 due to c.19. We had thought this would be a short term change, but due to the overwhelming positive feedback from guests we have decided to make the change permanent. We do understand that this may not suit everyone. Therefore we clearly explain how we work in our extensive welcome pack that we send out upon booking. We enjoyed meeting you both and we are delighted to hear that you enjoyed our granola 😊

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish B&B with delicious food
Stylish, big, comfortable and clean room, with a super thoughtful and caring host! Both breakfast and dinner was delicious, served in the room due to COVID.
Stayed 1 night in Apr 2022
Response from Kacey on 1 May 2022
Thank you for your lovely review and we're so pleased that you enjoyed your stay 😊

10/10 Excellent

Jenny, Brentwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Burnside cottage was perfect and a great location for a couple of nights stop on the NC500. It gave us the opportunity to explore the East Coast before travelling West. The hosts were very accommodating and always on hand if we needed anything.
Stayed 2 nights in Sep 2021

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & accommodating host. Food lovely
Stayed 1 night in Sep 2021

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place. Really quiet. Lovely host!
Stayed 1 night in Aug 2021
Response from Kacey on 7 Sept 2021
Thank you so much for your kind review....it was lovely meeting you 😊

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a superb time at Burnside Cottage B&B and would highly recommend staying here. The service was impeccable, homemade food was fresh and absolutely delicious (evening meals and breakfast), and Kacey went above and beyond to make sure we had a lovely stay - even providing a list of local attractions for us to explore. Thank you!
Stayed 2 nights in Aug 2021
Response from Kacey on 7 Sept 2021
Thank you so much for taking the time to leave such a kind review.....we're pleased that you enjoyed your stay 😊

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true gem of a place to stay. The room was amazing with added extras such as milk and the best homemade cookies. The host made us feel extremely welcone and has very useful local knowledge. Breakfast and dinner, well what can I say. Some of the best food in ages. The place to stay around John o'Groats.
Stayed 2 nights in Jul 2021
Response from Kacey on 24 Jul 2021
Thank you so much for taking the time to leave such a kind review....we're so pleased that you enjoyed your stay 😊

10/10 Excellent

Malulie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Burnside!
My partner and I had such a lovely stay at Burnside. Kacey was incredibly welcoming and had been very responsive and helpful in the lead up to our trip. Kacey was also very accommodating - we were so knackered after our trip to Orkney that we didn't want to go out to find somewhere to eat so she kindly made us dinner on short notice which we appreciated. The room itself was lovely and has everything you need. We were the only guests, so it was very quiet. The only thing that I might suggest that would be helpful is to have information on things to do in the area with Kacey's top tips and hidden gems.
Stayed 1 night in Jul 2021
Response from Kacey on 19 Jul 2021
Hello Malulie, Thank you for such a kind review and we are both so pleased that you both enjoyed your stay. We now display our menus & local restaurants, vets and hospitals along with art work in both suites and so we deliberately haven't added things to do as we feel it would detract from the decor. We do however have a section on our website & we are always willing to email information before stays (as we did with you) or discuss during stays 😊

10/10 Excellent

T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch B&B
Simply stated, this is was the best B&B I have ever stayed at. It was spotless, well stocked with tea/coffee/biscuits, conveniently located, and the hosts -- Kacey and Stephen -- couldn't have been nicer. The breakfast was superb and delivered to our room. The other big bonus was the parking. We were touring Scotland via the North Coast 500 route in our classic cars. We were pleasantly surprised to see the spacious and safe on-site parking at Burnside Cottage. Overall, this was a fabulous stop which I hope I can visit again in future.
Stayed 1 night in Jun 2021
Response from Kacey George on 17 Aug 2021
Oh thank you so much for your fabulous review. It was a pleasure meeting the 4 of you (we're including your gorgeous cars!) & we're so pleased that you enjoyed your stay 😊

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The welcome couldnt have been more friendly and helpful
Stayed 1 night in Jul 2021
Response from Kacey on 24 Jul 2021
Thank you 😊

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic B&B. The Grey Suite is beautifully furnished with lovely views over the fields. The owner was very friendly and helpful and the breakfast was really tasty. The B&B felt very clean and Covid secure. I would highly recommend a stay here.
Stayed 1 night in Jun 2021
Response from kacey George on 27 Jun 2021
Thank you so much for your kind review ....we are delighted that you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great views, meals were excellent and great service from host Kacey who also had good knowledge about the area and places to visit.
Stayed 1 night in May 2021
Response from Kacey on 16 Jun 2021
Thank you so much for your kind feedback.....its always lovely to know that guests have enjoyed their stay with us 😊

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay
We had a brilliant stay at Burnside cottage as part of our Scottish highlands Road trip. The room was generous probably bigger than most hotels I’ve ever stayed in and extremely clean. We were met on arrival by the owner who was incredibly friendly and gave us a warm welcome and lots of useful tips on things to see and do in the area. The breakfast was delicious and we had a great night sleep, don’t miss this little gem.
Stayed 1 night in May 2021
Response from Kacey on 28 May 2021
Thank you Chris for such a kind review. It was an absolute pleasure meeting you both and we would welcome you back in a heartbeat if you pass this way again 😊

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful hospitality, and the location was excellent. The hosts gave us a myriad of suggestions on where to explore. We will be returning here to stay longer!
Stayed 1 night in Nov 2019
Response from Kacey on 1 Dec 2019
We're so pleased that you enjoyed your stay & thank you so much for your kind review.....it was a pleasure having you both here! Great to see from your photos that you found some Highland coos! 😊

10/10 Excellent

John, Rochester, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to Ferry and John O'Groats.
Stayed 1 night in Sep 2019
Response from Kacey on 21 Sept 2019
Thank you John, we're so pleased that you enjoyed your stay 😊

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy haven in the windswept highlands
Burnside provides a touch of class in the windswept northern highlands. We arrived late, after finishing our Lands End to John o’Groats bike ride and were given a secure space to lock our bikes. The hosts then served up a delicious and nutritious meal. Our room was modern, comfortable and large with private bathroom. We particularly appreciated the thoughtful touches, like water and milk in refillable bottles, and paper-wrapped eco-soap to avoid those awful single-use plastic bottles of shower gel. The breakfast was second-to-none, and the hostess gave us some excellent tips on visiting the local area. Highly recommended!
Stayed 1 night in Sep 2019
Response from Kacey on 21 Sept 2019
Thank you Barney, it was a pleasure to meet you both & be a small part of your adventure. We're so pleased that you both enjoyed your stay & the end of your tough journey 😊

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Kacey on 6 Sept 2019
Thank you for your kind review.....it was a pleasure meeting you & your lovely family & having you all stay 😊

10/10 Excellent

Stacey S., Remsen, New York

Liked: Cleanliness
Unique location
Burnside Cottage is an excellent place to spend a few days exploring the North Coast! We were able to see Duncansby Stacks, Dunnet Head, and took the ferry trip over to the Orkney Islands. Our room was very comfortable, had a great view, the host was very welcoming, and the food was fantastic! Particularly helpful and appreciated was the late night snack offerings after a long day on the Orkneys!
Stayed 2 nights in Aug 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to John O’Groats/Burnside to visit the Orkney Islands, Stacey was a great hostess providing a great deal of helpful information about the surrounding area and great suggestions for dinner.
Stayed 2 nights in Aug 2019
Response from Kacey on 25 Aug 2019
Thank you so much Louise for your lovely review.....we are so pleased that you enjoyed your stay with us & it was a pleasure! 😊

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hosts were wonderful. We arrived late and they prepared some sandwiches for us. The room was clean and had lots of lovely details. Overall a great experience.
Stayed 1 night in Aug 2019
Response from Kacey on 24 Aug 2019
Thank you for your kind review. It was a pleasure having you all stay & we hope that you enjoy the rest of your trip.....& that during your next visit you get to see the puffins 😊

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Kacey on 8 Aug 2019
Thank you so much for your great review.....we're glad you enjoyed your stay 😊

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence in the B&B industry.
What a beautiful place. Stay more than one night, please. There is a lot to see and do in the area and the accommodations are over the top. This lovely, beautifully decorated, well appointed B&B is remote enough to offer peace and quiet but only a short drive away from towns with great restaurants. Large rooms, comfortable beds, excellent pillow selection, wee mini fridge and handmade soaps. There is a definite effort to reduce waste and their carbon footprint. A location so close to the ferry offers the option of going over to Orkney for the day and returning in the evening (if you only have a short window of time). We cannot say enough nice things about this B&B and it's lovely hostess. Thanks you for such a terrific experience Kasey.
Stayed 1 night in Jul 2019
Response from Kacey George on 24 Jul 2019
Oh Kim, thank you so much for such a lovely review.....it was a pleasure having you both stay. It is delightful when guests enjoy their experience with us 😊

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burnside cottage - great place to stay
We only stayed one night at the start of our NC500 trip. Burnside cottage was exceptional. If we could have stayed longer we would have. Kacey and her husband were so welcoming and helpful, the room was like new, very comfortable and loads of room. The breakfast was first class too. It’s only a very short distance off the main road and well signposted so you can’t miss it. We also surprised by how much there was to see and do in the local area. Kacey’s B&B is perfectly located for a stop on the NC500 trip and also for the Orkney ferry. We will definitely stay again if we are in the area in the future.
Stayed 1 night in May 2019
Response from Burnside Cottage on 29 May 2019
Thank you Adrian for such kind words.....we're so very pleased that you enjoyed your stay with us. Best wishes Kacey

10/10 Excellent

Bridgette, Warwick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property close to John O'Groats. Host Kacey made us very welcome.
Stayed 1 night in May 2019
Response from Burnside Cottage on 24 May 2019
Hello Bridgette, Thank you so much for your kind words.....it was a pleasure having you both stay 😊

10/10 Excellent

B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a too short but wonderful stay at this b&b. The rooms are kept at highest modern standard with love for the detail. The hospitality of Kacey is fabulous and thoughtful as is her cooking skills. She prepared delicious food and included also dietary requirements without problems. The surrounding is very quiet with lots of nature, sheep and cattle around.
Stayed 1 night in Aug 2022
Response from Kacey on 10 Aug 2022
Thank you for taking the time to leave such a kind review. We're delighted to hear that you enjoyed your stay and it was lovely meeting you both 😊

10/10 Excellent

jose ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel camino a St. Margaret's hope
Exquisito trato personal, y habitación muy bien equipada. Idóneo punto para el ferry de Gill's Bay
Stayed 1 night in Aug 2019
Response from Kacey on 22 Aug 2019
Thank you for your kind review. It was a pleasure having you both stay & we hope that you enjoyed your time in Orkney 😊

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Kacey G on 10 Jun 2019
Thank you Thomas, it was a pleasure having you stay 😊