All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Toilet was only working half the time
Shower was horrible looked like the ceiling was going to cave in from water damage
My biggest pet peeve was the breakfast ok for a quick breakfast but they had no knives and when I asked the had none this was first thing in the morning and they had a jar of jam that everyone had to share not very sanitary and had to spread it on with a spoon
Good thing the bed was comfy
Georgina
Stayed 1 night in Mar 2024
10/10 Excellent
brittani
Travelled with family, Travelled with family and small children, Travelled with partner
The property is undergoing renovation, the room I was given after asking for a first floor room appeared to have been completed.
The free breakfast could use a lot of help. The staff does not keep it restocked we had to ask for items. They made one pot of coffee at a time, so if it ran out you had to wait for it.
There was no hot chocolate or tea bags available.
Filthy room. Filthy lobby. Sheets, towels, shower, walls, desks, everything absolutely awful. Didn’t stay. They charged me from days inn for incidentals and for the room on top of Expedia!! Waiting to hear back from Expedia on this to get money back!!
Perfect location, excellent service. I had an easy and comfortable stay.
Allison
Stayed 1 night in Nov 2023
Response from Tracy on 30 Nov 2023
Dear Guest,Thank you for your wonderful review! We're delighted you found our location perfect and enjoyed excellent service. Providing an easy and comfortable stay is our goal, and we look forward to hosting you again in the future!
Excellent place to stay. Rooms were very clean and modern.
Gabby
Stayed 1 night in Nov 2023
Response from Tracy on 23 Nov 2023
Dear Guest,Thank you for the time to share your feedback. We're delighted to hear you had an excellent stay and appreciated our clean and modern rooms. Providing a comfortable and contemporary experience is our goal. If there's anything specific you loved or any suggestions for improvement, feel free to share. We look forward to hosting you again for another outstanding stay!
Dear Guest,Thank you for choosing us! We're delighted to hear you had a great stay and enjoyed our hotel! Your positive feedback is appreciated, and we look forward to hosting you again for another enjoyable experience in the future.
10/10 Excellent
Vanessa
Business traveller
3 Nov 2023
Liked: Cleanliness, staff & service, amenities
Great Hotel and we really enjoyed our stay.
Vanessa
Stayed 1 night in Oct 2023
Response from Tracy on 5 Nov 2023
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a great time at our hotel and enjoyed your stay! Your satisfaction is our top priority, and we can't wait to welcome you back for another fantastic experience.
8/10 Good
Joey
Business traveller, Travelled with partner, Travelled with group
I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything.
Joey
Stayed 1 night in Oct 2023
Response from Tracy on 31 Oct 2023
Dear Guest,Thank you for sharing your positive experience! We're delighted to hear that you had a pleasant stay with helpful and courteous staff. Our convenient location is indeed a plus, and we look forward to hosting you again for another enjoyable visit.
8/10 Good
Aubra
Business traveller
28 Oct 2023
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable, and the location was perfect for exploring the city. I would definitely recommend it to anyone looking for a great place to stay.
Aubra
Stayed 1 night in Oct 2023
Response from Tracy on 31 Oct 2023
Dear Guest,We appreciate your wonderful feedback! It's great to hear that you found our clean and comfortable room and our perfect city-exploration location to your liking. Thank you for the recommendation, and we can't wait to welcome you or your friends back for another fantastic stay!
The hotel was old and shabby, damp, with stale air. There was a fight happening when I arrived, and three police cars responding. I took one look at the shabby room, full of stale air, and left.
Verified traveller
Stayed 2 nights in Oct 2023
Response from Tracy on 28 Oct 2023
Dear Guest,Thank you for your feedback. Our apologies for the situation you encountered upon arrival. We are actively addressing these issues and will work diligently to improve our facilities and ensure a safe and pleasant environment for all guests.
This hotel was a pleasant surprise - clean, comfortable, and with a friendly staff. I highly recommend it for a great stay.
rachel
Stayed 1 night in Oct 2023
Response from Tracy on 25 Oct 2023
Dear Guest,We're delighted that our hotel was a pleasant surprise for you. Your kind words about our cleanliness, comfort, and friendly staff mean a lot to us. Thank you for the recommendation, and we look forward to welcoming you again for another great stay.
8/10 Good
Paola
2 Oct 2023
Paola
Stayed 1 night in Sep 2023
Response from Tracy on 23 Oct 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
The staff was great, the room was clean and bright. Will be coming back!
Caroline
Stayed 1 night in Sep 2023
Response from Lia on 2 Oct 2023
Dear Guest,We're happy to hear that you had a positive experience with our staff and enjoyed a clean and bright room during your stay. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit. Thank you for choosing our property!
Bed bugs in the first room prompted a move to a second dirty room. Received refund for second night.
Verified traveller
Stayed 2 nights in Sep 2023
Response from Tracy on 23 Sept 2023
Dear Guest,Thank you for the time to share your feedback. We apologize for the inconvenience you experienced during your stay. This is not the standard of service we strive for, and we take your feedback seriously. Rest assured, we have taken immediate action to address these issues, and we hope you'll consider giving us another chance to provide you with a much-improved experience in the future.
10/10 Excellent
Payton
Business traveller
22 Sept 2023
Liked: Cleanliness, staff & service, amenities
I had a delightful experience at this hotel. The room was beautifully appointed, the service was top-notch.
Payton
Stayed 1 night in Sep 2023
Response from Tracy on 23 Sept 2023
Dear Guest,Thank you so much for your kind words! We're delighted to hear that you had a delightful stay with us. We take pride in our beautifully appointed rooms and top-notch service, and it's always rewarding to know that our guests appreciate it. We look forward to welcoming you back in the future!
This hotel was an absolute gem! Impeccable service and a charming atmosphere made my stay truly delightful
Sophie
Stayed 1 night in Sep 2023
Response from Tracy on 18 Sept 2023
Dear Guest,Thank you for your open review of your recent stay at the hotel. We're delighted to hear that you found our hotel to be a gem! Providing impeccable service and creating a charming atmosphere for our guests is what we aim for. Your delightful stay means the world to us, and we can't wait to welcome you back for another memorable experience!
Room was spacious, clean, and well-appointed. The friendly staff made my stay truly enjoyable
Faith
Stayed 1 night in Aug 2023
Response from Tracy on 13 Sept 2023
Dear Guest,Thank you for your feedback. We're delighted to hear you enjoyed your stay with us! It's wonderful to know that our spacious, clean rooms and friendly staff added to your overall experience. We look forward to welcoming you back for another enjoyable visit in the future.
This hotel was amazing! Wonderful staff and a lovely stay
Cheyenne
Stayed 1 night in Aug 2023
Response from Tracy on 10 Sept 2023
Dear Guest,Thank you for your open review of your recent stay at the hotel. We're delighted to hear that you had an amazing stay with us! Our wonderful staff looks forward to welcoming you back for another lovely experience.
10/10 Excellent
Caitlin
Business traveller, Travelled with partner, Travelled with group
The hotel exceeded my expectations with its impeccable cleanliness and friendly staff, making my vacation absolutely enjoyable. I would highly recommend it to anyone visiting the area.
Caitlin
Stayed 1 night in Aug 2023
Response from Tracy on 31 Aug 2023
Dear Guest,We're delighted to have exceeded your expectations with our cleanliness and friendly service. Thank you for the high recommendation, and we look forward to welcoming you back!
10/10 Excellent
Allaryce
Business traveller, Travelled with partner, Travelled with group
26 Aug 2023
Liked: Cleanliness, staff & service, amenities
Fantastic experience at the hotel - impeccable service and a delightful ambiance. Looking forward to visiting again!
Allaryce
Stayed 1 night in Aug 2023
Response from Tracy on 28 Aug 2023
Dear Guest,Thank you for your glowing feedback! We're delighted you had a fantastic experience with impeccable service and a delightful ambiance. We can't wait to welcome you back on your next visit!
6/10 Okay
Mary
25 Aug 2023
Mary
Stayed 1 night in Aug 2023
Response from Tracy on 14 Sept 2023
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
Clean bedroom , but reception smells like cigarettes everywhere
Thiago
Stayed 1 night in Aug 2023
Response from Tracy on 18 Aug 2023
Dear Guest,Thank you for your feedback! We appreciate your compliments on our clean bedrooms. We apologize for any inconvenience caused by the smell in the reception area and will address this issue promptly. We look forward to the pleasure of welcoming you back and we’ll make every effort to ensure that you have a pleasant stay.
Dear Guest,Thank you for your review! We are delighted to hear that our staff provided courteous service and that you found our service to be convenient and speedy. We appreciate your feedback and hope to welcome you back again soon!
They have new carpet and it does not have a musty smell . Pool would be nice. Lol
Cheri
Stayed 2 nights in Jul 2023
Response from Tracy on 1 Aug 2023
Dear Guest,Thank you for your feedback! We're glad you noticed our new carpet and appreciate your comment about the lack of a musty smell. We'll take your suggestion about the pool into consideration. We hope to have the opportunity to welcome you back in the future.
Great place to stay! Clean & great location. Highly recommended! Had a great experience overall.
Tiffany
Stayed 1 night in Jul 2023
Response from Tracy on 1 Aug 2023
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you had a great experience at our clean hotel with a great location. Your recommendation means a lot to us, and we can't wait to welcome you back for another fantastic stay.
It was happy to spend time there. The place was so pleasant.
Mackenzie
Stayed 1 night in Jul 2023
Response from Tracy on 26 Jul 2023
Dear Guest,Thank you for your review! We're glad to hear that you had a happy time during your stay with us. It's delightful to know that you found our place pleasant. We hope to have the pleasure of welcoming you back for another enjoyable experience soon!
Staff was friendly.Have a good time with our family.
Laura
Stayed 1 night in Jul 2023
Response from Tracy on 25 Jul 2023
Dear Guest,Thank you for your review! We're glad to hear that our staff was friendly and that you had a good time with your family. We appreciate your feedback and hope to welcome you back for another enjoyable experience soon!
Dear Guest,Thank you for your feedback. We look forward to the pleasure of welcoming you back and we’ll make every effort to ensure that you have a pleasant stay.
4/10 Poor
Angel
20 Jul 2023
Angel
Stayed 1 night in Jul 2023
Response from Tracy on 21 Jul 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
The rooms were spacious and comfortable, providing a peaceful place. The staff went above and beyond to ensure that all our needs were met, they were very friendly.
Melissa
Stayed 1 night in Jul 2023
Response from Tracy on 15 Jul 2023
Dear Guest,Thank you for your feedback! We're delighted to hear that you found our rooms spacious and comfortable, offering a peaceful haven. We're even more thrilled to know that our staff exceeded your expectations by going above and beyond to meet your needs with their friendly demeanor. We look forward to welcoming you back to our hotel in the future.
Very good Service, well located and the rooms are very comfortable.
Makayla
Stayed 1 night in May 2023
Response from Tracy on 30 Jun 2023
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our service excellent, enjoyed our convenient location, and were pleased with the comfortable rooms. We hope to welcome you back soon!
10/10 Excellent
Katherine
Business traveller, Travelled with group
29 Jun 2023
Liked: Cleanliness, staff & service
Everything was perfect. The staff was helpful, the accommodations were beautiful. It couldn't have been better.
Katherine
Stayed 1 night in May 2023
Response from Tracy on 30 Jun 2023
Dear Guest,Thank you for your kind words! We strive to provide exceptional service and are delighted to hear that we exceeded your expectations.