Lobby

Reviews of Super 8 by Wyndham Wichita North

2 out of 5
Super 8 by Wyndham Wichita North
3741 N Rock Rd, Wichita, KS

Reviews

6.8
Rating 10 - Excellent. 256 out of 1002 reviews" "
Rating 8 - Good. 280 out of 1002 reviews" "
Rating 6 - Okay. 160 out of 1002 reviews" "
Rating 4 - Poor. 142 out of 1002 reviews" "
Rating 2 - Terrible. 164 out of 1002 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for our needs. Close to doctors & surgery centers on/near Webb Rd. Within walking distance to Braum's. Clean, large room. No drain covers in sink & bathtub.
Stayed 1 night in Mar 2024

2/10 Terrible

vanessa

Travelled with family and small children, Travelled with group
The hotel was very dirty and it had a strong marijuana scent. The sheets, blankets and pillows had ashes on them. We asked for towels and got told they had none when our room had none to begin with. Always dirty people sleeping in the lobby area.
Stayed 2 nights in Mar 2024

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were tired when we got there and the clock on the microwave hadn't been changed so I missed breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and cost effective
Stayed 1 night in Feb 2024

10/10 Excellent

Sharin

Travelled with family and small children
Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jericho

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Sara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Looks like this property has more tenants living there than customers. The water is Luke warm for bathing.
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stat
There was no microwave in the room. The phone didn’t work. There was the smell of marijuana all through out the hotel. The employees were even high. There were no spoons for the breakfast. There was also a roach in the room
Stayed 4 nights in Dec 2023

6/10 Okay

LaDawna

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It snowed the day before and they didn’t have the sidewalk cleared and salt put down there was no butter for toast and the room didn’t have any cups
Stayed 1 night in Nov 2023

2/10 Terrible

Tara

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel I have ever stayed in. The entire building stunk of cigarette smoke so badly that it permeated our clothes. The toilet flushed non-stop. The heat didn't work properly and the internet was out. The curtains were full of holes. There was red staining on the bathroom wall that really looked like blood. Their breakfast was cereal and old fruit. The staff seemed completely indifferent.
Stayed 4 nights in Nov 2023

2/10 Terrible

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entire hotel smells strongly of cigarette smoke. My sister and I spent 30 minutes in our room looking for another hotel to stay in, and by the time we left our throats and sinuses were burning. However, Geet at the front desk was helpful and kind.
Stayed 1 night in Nov 2023

2/10 Terrible

Linda

Business traveller, Travelled with pets
Disliked: Amenities, property conditions & facilities
The handicapped room was ready poor set up. The bed was very high, almost could not get my mother into it. The floor was slick. Bathroom toilet was normal height. Bath tube was to high also.
Stayed 1 night in Oct 2023

4/10 Poor

Jason

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Well not sure how to explain my visit other than ok ish the bathroom had broken shower curtain rod also found a dirty towel hanging up also at approximately 2:00 in the morning I know it's out of the hotels control somebody's car alarm kept going off repeatedly till about 3:00 in the morning I honestly hate leaving any kind of bad review for any business I returned to this hotel because of my previous experience being outstanding but that was about 5 or 6 years ago hopefully leaving a review like this might help to get some things addressed for future visits
Stayed 1 night in Oct 2023

4/10 Poor

Heather

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Everyone was friendly but we stayed 4 nights and had to take our trash out and ask for trash bags and towels as needed (this was never discussed just worked out that way we were told they dont service the room until check out). We traveled with our dog and the room we stayed in (a pet room obviously) had not been vacuumed before we checked in (crumbs and grass everywhere) and the sheets were still full of dog hair. It was a place to sleep but this would not be my go to next visit.
Stayed 1 night in Oct 2023

2/10 Terrible

Allen

Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Business traveller
Liked: Amenities
Nice hotel- close to shopping area and restaurants.
Stayed 1 night in Oct 2023

6/10 Okay

Dale

Musty & noise from
Stayed 2 nights in Oct 2023

4/10 Poor

Rochelle

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Barbara

Disliked: Property conditions & facilities
THERE WAS NO LOCK ON EXTERIOR DOOR ON MY SIDE OF BUILDING - EVEN AT NIGHT! LATE AT NIGHT, NOISEY GROUPS HANGING OUT IN PARKING LOT! JUST UNCOMFORTABLE ATMOSPHERE IN GENERAL.....GLAD TO BE HOME!
Stayed 2 nights in Sep 2023

8/10 Good

Daisy

The breakfast was not the greatest but staff was very nice
Stayed 1 night in Sep 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service, room comfort
Good for the price
Good for the price. The room is large the bed was pretty comfortable. The bathroom needed some work, but again at the cost, it wasn't awful.
Stayed 1 night in Aug 2023

2/10 Terrible

Angelo

Disliked: Staff & service, amenities, property conditions & facilities
This property is poorly taken care of, shower pressure was horrible, and I had to switch 3 rooms to get one that was cleanish with a good working a/c
Stayed 2 nights in Aug 2023

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
TV doesn't work right, had to reset every 20 minutes, air-conditioning very cold
Stayed 1 night in Aug 2023

6/10 Okay

Semirra

Travelled with partner
Disliked: Amenities, property conditions & facilities
Places reeked of cigarettes smoke . Room was clean . But the lobby and common areas weren't well maintained or cleaned.
Stayed 2 nights in Aug 2023

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
We were relieved to check out
Night clerk was friendly. Beds were clean and comfortable. Room was spacious. The room smell was stale, even with a/c running. Carpet was filthy (turned socks black within minutes). There were partly patched holes on wall and door. It was clear a number of individuals live at the hotel as there were personalized notes on their doors. The smell of recreational drugs was potent near several rooms as walking by. Groups of young adult wandered the halls and congregated late at night. We did not feel particularly safe. On a Sunday, breakfast runs until 9am - we came at 835 and eggs, waffle batter etc was out. The morning front desk clerk was evidently also the cook, and she first refused to help as "it's almost 9" and then she was "too busy" to refill, leaving toast, cereal and molding oranges as our options. However, it would have been very difficult for her to prepare more food while she also had a line of guests and a police officer waiting to interview her about "a room incident." Unfortunate for all parties. Our room had 2 bath towels (6 person occupancy) and when we requested more, we were sent to track down housekeeping who directed us to their laundry room where we had to wait for a load to dry. It's exceptionally rare for us to leave a negative review, but this was an exceptionally bad experience.
Stayed 1 night in Aug 2023

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities
The toilet was dirty and did not flush, the room was not clean. For a Super 8 I was very disappointed.
Stayed 1 night in Jul 2023

4/10 Poor

Tonya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay there wished I could get my money back
Walls had paint chipping was made to wait 3 hrs after I checked in to move rooms cause the a/c wasn't working on my original room....overall bad experience....bad thing is the super 8 Wichita airport was cheaper easier n more accommodating to my disability n by far the cleanest super 8
Stayed 1 night in Aug 2023

8/10 Good

Carl

Liked: Staff & service
OK for the price. Found a hair in bathtub. Carpet was still damp from being cleaned.
Stayed 1 night in Jul 2023

2/10 Terrible

Scottie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8 check yourself
I will never book with this Hotel again. Had i been able to be refunded i would have left room disgusting and stated no animals beyond first floor but had dogs on third. Is was just gross very dissatisfied worst money i ever spent in my life.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Security issues & grimey
Tired & worn. Carpets & furniture in room had not been deep cleaned in quite some time and felt grimey. Card key locks for side doors from parking areas were broken. When our room keys stopped working, front desk reset the keys with just the room number, they didn’t ask for our name or ID — MAJOR security breech.
Stayed 2 nights in Jul 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the stay or money.
Site conditions were questionable. People hanging outside, trash, security talking out loud about someone trying to get into the side and back doors which they were watching. Next morning waited for over 30 minutes for any food. Finally decided to try the waffle iron. Food and debris was all over the floor and countets. One staff cane in multiple times but never acknowledged any of the four waiting for bread, eggs, anything besides waffles.
A few slices bread...but nothing else
No attempts to clean anything
Nothing available, waited 30 minutes...still nothing
Shriveled up oranges
Stayed 1 night in Jun 2023

8/10 Good

Garon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was fine.
Stayed 2 nights in Jul 2023

2/10 Terrible

Paul

Business traveller
There was people cooking yelling and drinking. In the parking lot. The room across the hall had crack heads in it. The room had burn marks on the sink and burn holes in the curtains I did not feel safe. So I left
Stayed 2 nights in Jul 2023

2/10 Terrible

Reagan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Horrible stains on bed some lights didn’t work key card kept getting deactivated shower leaked and smoke detector kept chirping horrible smell
Stayed 3 nights in Jun 2023

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we first entered the hotel there was a very strong smell of cigarette smoke. We booked a 3 queen suite. After entering the room we noticed one of the beds looked sunken. We immediately called the front desk and asked for another room. We were told they did not have another room, but could offer us a rollaway bed. While we waited for the rollaway bed we noticed the desk was very unstable and the chair was broken. When the women came to the door with the rollaway we pointed out the bed and the desk and chair. One woman said she knew about the chair and desk, but not the bed. What? Why wouldn't you remove these items before booking out the room? The rollaway bed was in terrible condition and should be tossed in the trash. We contacted Expedia immediately to inform them of the conditions of the hotel. It was recommended we speak to the manager, Melody. We were told IF we checked out they would only give us a partial refund, because we entered the room. Of course we entered the room. We had the intention of staying there until we saw the condition of the room. We pulled off the mattress to see if we could tell the problem. The box spring was completely broken. We provided Expedia with photos. A maintenance man replaced the box spring with a frame that did not require one. He said it would take 25 minutes. Nope. More like 45. By this time it's 11pm and we are exhausted from driving all day, so we sucked it up. DO NOT STAY HERE

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Sayed

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Brad

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jun 2023

4/10 Poor

Robin

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

fredrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you deserve it
very efficient service,we were treated well and with respect.
Stayed 1 night in May 2023

6/10 Okay

Lori

Business traveller
It was fine. Just needed a place to sleep. Smoke smell in the hallway the partially renovated 3rd floor where we stayed.
Stayed 2 nights in May 2023

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a dump
The room we were given was in horrible shape and looked lije it was under construction. Disconnect smoke detectors, missing and broken toilet paper holders and rust everywhere. They had the nerve to ask for a security deposit for damages, so i took pictures because I thought it was a scam. I wouldn't let my dog stay in this place. I will never stay in a Super 8 ever again. These people should lose their franchise, because they sure don't know how to run a hotel. BTW this app wouldn’t let upload the photos
Stayed 1 night in May 2023

2/10 Terrible

Angelic

Stayed 1 night in May 2023