Saying room cleaning is an option, at check in Made me fillout a form with my email and mailing address if I wanted my room cleaned. The room was never cleaned.
Comment from Hotel Management
18-Oct-2017 by Whitney S. , Hotel Management
Hi! I am sorry for the miscommunication. Most of our guests aren't aware of the Staybridge Suites brand weekend housekeeping, or lack there of. The form filling out your information is standard registration that we do with each guest, it was not to ensure cleanliness of your room. Of course we are always happy to ensure your room is maintained upon request during weekend stays. Thank you for your review and I will work with front desk to ensure we are communicating this clearly.