Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by James

Dont leave any thing behind in a room!

Posted 20-Jun-2016 on Hotels
the front desk person was not around each time I needed service upon check in and check out. They were also out of uniform could not tell them from a regular patron. I left a dress shirt in the closet called 2 hours later and they told me they "cant find it" no response from the general manager. They obviously stole my shirt and could care a less than to be honest. The breakfast is also fair to average.
Comment from Hotel Management
23-Jun-2016 by Michael, Hotel Management
James, We are truly sorry you feel we stole your shirt due to us not being able to find your dress shirt upon check out. Immediately after you called us, our Assistant GM went to the room you checked out of to find it, but it was no where to be found. We even went through all the trash and did a full comb of the room. I am truly sorry we were not able to locate it. I, the GM, apologize also I was not able to call you back until Monday morning when we talked. Our team is dedicated to providing great customer service from check in to check out and so I apologize you felt the experience was less then that. Sincerely, Michael Brungardt
5out of 5
by A verified traveller

Weekend getaway

Posted 22-Apr-2016 on Hotels
Perfect!
Comment from Hotel Management
09-Jul-2016 by Michael, Hotel Management
Thank you for the "Perfect" review. We are glad to hear we were able to accommodate you during your weekend getaway. We look forward to seeing you again. Thank you.
5out of 5
by A verified traveller

至極快適

Posted 21-Mar-2016 on Hotels
部屋も広く快適であり、アメニティも整っている。朝食も十分な量であり充実した一日が過ごせる。以前は周辺に何もなかったが、少しずつレストラン等も増えているようだ。
Comment from Hotel Management
28-May-2016 by Michael, Hotel Management
Thank you!! Our area is rapidly expanding with lots of new restaurants and shops in the area. I am glad you noticed and next time you come, there will be even more. Thank you for staying with us and look forward to seeing you again. I hope Google translates this correctly for you. ありがとうございました!!私たちの地域は急速にエリア内の新しいレストランの多くとお店が拡大しています。私はあなたが気づいて嬉しいですし、あなたが来て、次回は、さらに多くのがあるでしょう。私たちと一緒に滞在していただきありがとうございますし、またお会いできることを楽しみにして。私はGoogleがあなたのためにこれを正しく変換したいと考えています。
5out of 5
by A verified traveller

Posted 29-Feb-2016 on Hotels
Comment from Hotel Management
07-May-2016 by Michael, Hotel Management
Thank you for your 5 Star Review. Our team appreciates it.
5out of 5
by Cameron

Posted 14-Feb-2016 on Hotels
Comment from Hotel Management
07-May-2016 by Michael, Hotel Management
Thank you. We greatly appreciate the feedback.
5out of 5
by A verified traveller

Discomfort

Posted 08-Oct-2015 on Hotels
We had a wonderful time, except the water heater didn't seem to be working.
Comment from Hotel Management
23-Jan-2016 by Michael, Hotel Management
Thank you for taking the time to let us know you had a wonderful time at our hotel, Staybridge Suites - Wichita. We had a boiler go down, but everything is up and running. Lots of hot water now!! Thank you and looking forward to seeing you again.
1out of 5
by John from Topeka

NOT GOOD!

Posted 06-Oct-2015 on Hotels
I ordered the room online, I did not get the room I booked. talked to the manager and was told by the manager that was the room I booked and was told that was the only room they had and the hotel was fully booked. I was told I could cancel my booking and find a different hotel. The room was a smoking room, I have 2 small children and I did not want. The listing for the room said nothing about being a smoking room on the internet. The comforter on the bed had a cigarette burn in it the sheets smelled like cigarette smoke. We decided to go ahead and keep the room because it was getting late and my kids were ready to settle in. The next morning we went down to breakfast. We got my kids cereal and used skim milk. My kids did not want to eat their cereal, really not the norm for them. We though maybe it was because we had pancakes and that they wanted that instead. After we were done with breakfast my wife took a sip of the milk and noticed it was SOUR! Looked at the date of the milk carton and it was a week past the expiration date on it. Then when I got my final invoice for the room I noticed that the price did not match up to what I booked on Hotels.com. My total was supposed to be $130, but on my final invoice it was only $100, so I know I got my room switched. I will not be staying there ever again I do not recommend this hotel to anyone at all. They were very rude and they lie straight to your face!
4out of 5
by Janice from Oklahoma

Staybridge in Wichita, Ks.

Posted 15-Sep-2015 on Hotels
I stayed here just overnight on the end of a long trip to Missouri to visit family. It was quiet for the most part. Breakfast was so-so, but the hotel staff was very helpful and nice. I will most likely stay there again.
Comment from Hotel Management
23-Jan-2016 by Michael, Hotel Management
Thank you for staying with us at the end of your long trip. We are glad you found the hotel staff nice and helpful and the hotel quiet. Nothing worse then being woke up in the middle of the night after a long trip. Glad you were able to get some rest. Hope to see you again.
4out of 5
by A verified traveller

Nice getaway

Posted 28-Jul-2015 on Hotels
It was a very relaxing stay.
Comment from Hotel Management
17-Oct-2015 by Michael, Hotel Management
Great!! Glad to hear you found the hotel very relaxing. Thank you.
4out of 5
by A verified traveller

Posted 24-Jul-2015 on Hotels
Very friendly hotel staff and great breakfast! Room wasn't in perfect condition but was nice.
Comment from Hotel Management
17-Oct-2015 by Michael, Hotel Management
Thank you for the very nice comments about the staff and breakfast. I am sorry you did not find your room in perfect condition. I will definitely follow up with the team to ensure everything is taken care of. Thank you for staying, and we look forward to seeing you soon.