Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Cameron

Posted 14-Feb-2016 on Hotels
Comment from Hotel Management
07-May-2016 by Michael, Hotel Management
Thank you. We greatly appreciate the feedback.
5 out of 5
by A verified traveller

Discomfort

Posted 08-Oct-2015 on Hotels
We had a wonderful time, except the water heater didn't seem to be working.
Comment from Hotel Management
23-Jan-2016 by Michael, Hotel Management
Thank you for taking the time to let us know you had a wonderful time at our hotel, Staybridge Suites - Wichita. We had a boiler go down, but everything is up and running. Lots of hot water now!! Thank you and looking forward to seeing you again.
1 out of 5
by John from Topeka

NOT GOOD!

Posted 06-Oct-2015 on Hotels
I ordered the room online, I did not get the room I booked. talked to the manager and was told by the manager that was the room I booked and was told that was the only room they had and the hotel was fully booked. I was told I could cancel my booking and find a different hotel. The room was a smoking room, I have 2 small children and I did not want. The listing for the room said nothing about being a smoking room on the internet. The comforter on the bed had a cigarette burn in it the sheets smelled like cigarette smoke. We decided to go ahead and keep the room because it was getting late and my kids were ready to settle in. The next morning we went down to breakfast. We got my kids cereal and used skim milk. My kids did not want to eat their cereal, really not the norm for them. We though maybe it was because we had pancakes and that they wanted that instead. After we were done with breakfast my wife took a sip of the milk and noticed it was SOUR! Looked at the date of the milk carton and it was a week past the expiration date on it. Then when I got my final invoice for the room I noticed that the price did not match up to what I booked on Hotels.com. My total was supposed to be $130, but on my final invoice it was only $100, so I know I got my room switched. I will not be staying there ever again I do not recommend this hotel to anyone at all. They were very rude and they lie straight to your face!
4 out of 5
by Janice from Oklahoma

Staybridge in Wichita, Ks.

Posted 15-Sep-2015 on Hotels
I stayed here just overnight on the end of a long trip to Missouri to visit family. It was quiet for the most part. Breakfast was so-so, but the hotel staff was very helpful and nice. I will most likely stay there again.
Comment from Hotel Management
23-Jan-2016 by Michael, Hotel Management
Thank you for staying with us at the end of your long trip. We are glad you found the hotel staff nice and helpful and the hotel quiet. Nothing worse then being woke up in the middle of the night after a long trip. Glad you were able to get some rest. Hope to see you again.
4 out of 5
by A verified traveller

Nice getaway

Posted 28-Jul-2015 on Hotels
It was a very relaxing stay.
Comment from Hotel Management
17-Oct-2015 by Michael, Hotel Management
Great!! Glad to hear you found the hotel very relaxing. Thank you.
4 out of 5
by A verified traveller

Posted 24-Jul-2015 on Hotels
Very friendly hotel staff and great breakfast! Room wasn't in perfect condition but was nice.
Comment from Hotel Management
17-Oct-2015 by Michael, Hotel Management
Thank you for the very nice comments about the staff and breakfast. I am sorry you did not find your room in perfect condition. I will definitely follow up with the team to ensure everything is taken care of. Thank you for staying, and we look forward to seeing you soon.
5 out of 5
by A verified traveller from Chicago

Moving In

Posted 05-Jul-2015
Pros: Everything
Cons: Nothing
Location: Close to highways, shopping and restaurants
Our son just moved to Wichita and we needed a place to stay for the week while he moved in. This hotel was perfect. Close to everything. Staff was great. Amenities were perfect.
Comment from Hotel Management
20-Jul-2015 by Mbrungardt, Hotel Management
Great news. We are glad you found Staybridge Suites convenient and enjoyable. Next time you come to visit your son, we would love to see you again. Thank you again for the very nice review.
4 out of 5
by A verified traveller from Overland Park, KS

Beautiful Rooms!

Posted 22-May-2015
Pros: The rooms were very quiet. You couldn't hear the usual doors closing or people talking in the hall.
Cons: Get rid of the smoke smell in the hallway and have the employee's tend to the guests first.
We got two rooms for our family. Half of my family stayed on the 4th floor and said the hallway smelled of smoke really bad. We stayed on the 2nd floor and didn't smell any smoke. The breakfast is better than what other's provide. The only real negative was during the breakfast rush an employee was getting a heaping plate of food for herself when another employee asked her to restock the breakfast food. She told the employee she'd get to it after she ate but took the remainder of the eggs and potatoes! There were 6 people behind her that were waiting.
Comment from Hotel Management
20-Jul-2015 by Mbrungardt, Hotel Management
Thank you for letting us know about your stay. We are so sorry you experienced smoke smell on the 4th floor. I know how frustrating that can be. Thank you for letting us know about the breakfast situation. We have taken the necessary steps to ensure this does not happen again. Once again thank you for staying with us, and we look forward to having you be our guests again in the future.
5 out of 5
by Ashley

Posted 29-Apr-2015 on Hotels
Comment from Hotel Management
17-Oct-2015 by Michael, Hotel Management
Thank you.
4 out of 5
by A verified traveller from kc

Great

Posted 30-Jan-2015
Very nice place. I will return. Thanks see you next time.
Comment from Hotel Management
20-Jul-2015 by Mbrungardt, Hotel Management
Thank you. Looking forward to next time.