Ratings based on 1,341 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Tulsa

Not worth it.

Posted 12-Oct-2017
Pros: Location.
Cons: Everything.
Had to wait 7 minutes for Deck clerk to show up when checking in. Beds squeaked loudly, most of room furniture looked like it came out of storage. Free breakfast was pitiful, bare minimum, not edible. Trash in hallway, "pardon our remodeling."
1 out of 5
by A verified traveller

Posted 10-Oct-2017
This place is a dump. Very poor maintenance. Room smells. Furniture is all torn up. Very disappointing all around.
3 out of 5
by Keith

Posted 09-Oct-2017 on Hotels
They are in the middle of a remodel. I've stayed there many times and have been satisfied. This stay wasn't very good.
3 out of 5
Recommended
for Everyone
by A verified traveller

affordable, adequate

Posted 02-Oct-2017
Cons: Breakfast
2nd stay in this hotel. First time the pool / spa area closed, second time the toilet tank kept running. Room is large, clean. The pillows big and uncomfortable, mattress was hard with rubber cover. ( felt weird) Staff is nice. Breakfast not so good. ( biscuits/ gravy / cereal. coffee awful) . Very quiet and centrally located. good value, and the reception/ entry area is very nice. Would stay again.
3 out of 5
by A verified traveller

Disappointing

Posted 20-Sep-2017 on Hotels
Bed was old, carpet worn, dirty and loose, furniture very used, small TV. Room smelled of old cigarettes. Breakfast area looked okay until you looked up at the ceiling that was water stained and missing panels. Food was disappointing, best thing on the bar was granola.
4 out of 5
by David

Posted 20-Sep-2017 on Hotels
Nice visit friendly staff
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Sep-2017 on Hotels
5 out of 5
by Ronald

Lots of Fun at Reed Family Reunion!!!

Posted 18-Sep-2017 on Hotels
We stayed in handicap room as I requested for my husband....first floor close to smoking area, as I requested.....we will be there again next year same week third Sunday in Sep, for my husbands family reunion again....that is where we stay every year...the only thing I would change if I could is a Suite with a King bed and 2 Queen beds, if it would have been available on the first floor...other than that was excellent and we will be back!!! Oh and the shower head was a spray hose, but it wouldn't stay on the hook so you had to hold the hose, so very minor!!! Pool and hot tub were excellent also!!!! Kids had a ball!!!
3 out of 5
by Cindra

Posted 16-Sep-2017 on Hotels
Stayed for 3 nights and for whatever reason, housekeeping never cleaned my room! Had to go to front desk for towels and Lee was super sweet and nice, and she fixed me right up.
Comment from Hotel Management
21-Sep-2017 by Wes GM, Hotel Management
Thank you so much for taking the time to provide us with some feedback. If you can keep bringing the sundaes I am sure you will be well taken care of. Let me know next time your in town and contact me directly. Have a great night.
5 out of 5
by Judy

Posted 11-Sep-2017 on Hotels
It was a good experience
Comment from Hotel Management
14-Sep-2017 by Wes GM, Hotel Management
Thank you for taking your time to provide us with feedback. Have a great evening!