Ratings based on 348 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
61% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from MO

Bed bug, etc.

Posted 07-Jun-2016
We found an adult bed bug in our bed in the morning. (We weren't sure what it was until we googled it.) We took it to the front desk clerk in a plastic cup. She, Brianda, was very apologetic, very professional and tried to locate the manager. Later, when we checked out, she inquired if the manager ever contacted us, no. She informed us that our room had been comped. The hotel was very run down and the breakfast area ceiling had three 3x3 holes with plastic over the holes. Brianda deserves a 5, but since the manager never bothered to try to talk to us, we gave staff a 3 and we will never go back.
3out of 5
by A verified traveller

Location quite convenient to our needs.

Posted 01-Jun-2016
Pros: People and location
Cons: room renovation
Location: many good restaurants in area outside the city.
Check in relatively easy and the personnel all tried hard to satisfy our needs. The hotel is old and could use room reconditioning.
4out of 5
by Jill

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
2out of 5
by A verified traveller

Seen it's day.

Posted 24-Apr-2016
Getting shabby. Outside grounds and parking lot needed to be picked up.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Apr-2016 on Hotels
2out of 5
by A verified traveller

Needs updating.

Posted 06-Apr-2016
Pros: n/a
Cons: see experience
Location: just overnite.
Hotel facility is old. Mattress sagged in the middle. Bathroom needed chalking.
3out of 5
by Draemie Rose from Greeley Co

Posted 26-Mar-2016 on Hotels
Bummed that the hot tub wasn't functioning. Breakfast was good but only 1 elevator was working and breakfast is on the 6th floor so it took a while to get there. Not to be rude but it would be nice to have an adults only time in the pool. Many loud children enjoyed the pool a great deal but my enjoyment was less.
3out of 5
by A verified traveller

Just okay...

Posted 18-Mar-2016 on Hotels
Only 1 elevator worked Breakfast was mediocre at best Nice lobby but rooms need some TLC
1out of 5
by Nikki from kansas

Don't stay here waste of money

Posted 14-Mar-2016 on Hotels
My toilet over flowed was told maintenance went home. If my hubby had not stopped flow toilet would have flowed out to hallway was given other room. Beds we old had springs that squicked. Lamps were falling apart and the whole room looked falling apart. Would have left if not exhausted. Pool area to loud breakfast was ok but had better for price of hotel. Will not stay again rooms are run down and staff is rude
1out of 5
by Judy from Kansas

Not my best experience!

Posted 26-Feb-2016 on Hotels
Took my kids for an impromptu evening get-away & chose this hotel for the indoor pool. It was FREEZING ... 60-62 degrees in the atrium (w/ holes in the ceiling) and the water was not the usual indoor pool temperature...very disappointing. No fan on the room unit ... it wouldn't let us turn on any AC. Called the desk & was told that's just how it is.