Ratings based on 400 Verified Reviews

3.3 out of 5
62% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from USA

Exceeded expectations

Posted 30-Apr-2017
Pros: See above
Cons: Free liquor. 80)
Location: Handy, close to shopping and restaurants, right off the Interstate.
We were quite pleased with this newly renovated facility. Contrary to the negative reviews I read, this place must receive high scores from us, mainly because everything was squeaky-clean. Also earning praise is the indoor pool surrounded by a nicely planted area-not those old, past their prime plants that management of other places seem so attached to. Even the breakfast room on the sixth floor - at first thought an unusual spin - was both spacious and completely stocked with the predictable hot and cold items. Having a sixth story view of the trees and surrounding area made our window table all the more enjoyable. Yes, we would recommend this La Quinta to our friends. Handy location, walking distance to good restaurants, and a friendly and accommodating staff all make this a "come back." And, NO, I am real consumer not being compensated by them.
Comment from Hotel Management
05-May-2017 by Sara G Front Office Manager, Hotel Management
Jack - Love it! Love it! Love it! Thank you so much for your wonderful feedback! Although we don't have free liquor, instead we offer freshly baked, warm, & free cookies!!!I hope that you were able to enjoy them as they are out in the lobby everyday from about 1 pm - 8 pm. I hope you will be back soon to stay with us again so that we can say hello! Thanks Jack!
5 out of 5
Recommended
for Everyone
by A verified traveller from tulsa oklahoma

easy access to highway

Posted 08-Apr-2017
we came to Wichita for a meeting and had little time to spend here except to sleep, room was real quite.
Comment from Hotel Management
15-Apr-2017 by Front Office Manager, Hotel Management
Jerry - I am delighted to hear that you got the rest you needed. Hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from Medicine Lodge, Kansas

weekend in Wichita

Posted 04-Apr-2017
Pros: convenience and price
Cons: smell of room was offensive. smelled like an old smokers room
Location: great location. Shopping and great food, church.
We enjoyed our stay. The room was ok. Wrinkles in the curtains. The room smelled of old smokers room. Our basic needs were met. It served its purpose. We are thankful. The staff was very accommodating.
Comment from Hotel Management
15-Apr-2017 by Front Office Manager, Hotel Management
Marilyn - Sounds like we could do better in meeting your expectations and it is thorough feedback such as yours that we are able to do so. I will do my very best to get things a notch higher on the bar of expectations. Thank you for your time!
3 out of 5
by A verified traveller from Garden City, KS

Not a Great location, Ok acomodations

Posted 21-Mar-2017
Pros: Price was ok.
Cons: Location is everything. Bad location is not good. rooms can be updated majorly.
Location: Town East mall is right by
Checking in was ok. When we got to the room, The King bed was broke down, needed to be replaced. Hotel is not in a great part of town, would stay somewhere else next time we visit
Comment from Hotel Management
25-Mar-2017 by management, Hotel Management
Mark - I'm sorry you observed what to you seemed to be a bad neighborhood. It is unsure to me what exactly caused this kind of review but I'm confident in saying it was an occasion of rarity. We have no concerns for the guests and the safety of them or their belongings. We have 16 video camera's on our property and during the years I have been here, no real concerns of safety at all. As for updating, that is at the top of our list to do and we are working on that little by little as we are able to. I hope in the future you will return to us so that we can give you a better impression upon your departure. Thanks for your time!
5 out of 5
Recommended
for Everyone
by A verified traveller from Wichita KS

Was in town for business!!

Posted 14-Mar-2017
The room was great!! Coffee, tea, and ice water available all day....Breakfast was fantastic! Close to the highway and close to our venue!! Loved it!!
Comment from Hotel Management
17-Mar-2017 by Sara Gash, Hotel Management
Angie - Thank you for taking the time to write a review on our hotel. I'm delighted to hear that you enjoyed our 24/7 drink station as well as our HOT bright side breakfast. Hope to see you again soon!
2 out of 5
by A verified traveller

Posted 12-Mar-2017
The lobby has been updated nicely so we were surprised to go upstairs and see all that was NOT updated. The ceiling tiles in the hallway were orange and sagging, the bathroom was dirty and the bed was rock hard. Good price for somewhere to sleep, but I'll pay more somewhere else next time to not feel dirty.
Comment from Hotel Management
16-Mar-2017 by LQ Customer Care , Hotel Management
Thanks for your review. Cleanliness is an important standard of service at LaQuinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. Sincerely, LQ Customer Care
1 out of 5
by A verified traveller from Arkansas City,Ks

Rude Night Manager

Posted 22-Feb-2017
The night manager or whatever he is was very very rude to the guests staying at the hotel as well as to the guests boss that made the reservation. Will never stay at another LaQuinta again - ever.
Comment from Hotel Management
26-Feb-2017 by Sara-Front Office Manager, Hotel Management
I am sorry to hear from you that you had a not so friendly encounter with a front desk agent. If you would give us another chance to leave you with a better impression by attempting to rectify and make sense of the discrepancy. Feel free to contact the hotel to discuss the matter with management at your leisure. We look forward to hearing from you!
5 out of 5
by tina

Posted 20-Feb-2017 on Hotels
Treated my dog like a guest
Comment from Hotel Management
28-Feb-2017 by General Manager, Hotel Management
Tina - Of course we did!! Your pet being like family to you, is just the same as bringing your kids with you. We treat ALL guests, including pets, uniquely special and look forward to giving them a dogie treat at the front desk because they are just as important to us as they are to you!! We hope to see you guys again soon!
4 out of 5
by Tammy

Posted 12-Feb-2017 on Hotels
Comment from Hotel Management
28-Feb-2017 by General Manager, Hotel Management
Thank you for your review Tammy. Your business and opinion is much appreciated and valued. We hope to see you again the next time you are in town Tammy! Have a safe but great spring break!!
4 out of 5
by Donna

We would stay again

Posted 08-Feb-2017 on Hotels
Staff was friendly and helpful room was very nice for the price. Ate at Bubba'33 which was very good. We were just passing through.
Comment from Hotel Management
27-Feb-2017 by General Manager, Hotel Management
Donna - We take pride in serving our guests with service that is unbeatable and irreplaceable. Next time you are here with us, stop by and say hello to me! We'll see you then Donna!! Have a great day and safe spring break.