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We had a super late check in 3am and we're exhausted, when we arrived at the room we were treated to a bad smell, the toilet was clogged with fecal matter. 20 minutes later they cleaned it but the smell lingered (too tired to switch rooms) I know things happen but this was pretty bad
The woman at front desk the night we arrived was certainly not warm and welcoming. I told her I left my Best Western card at home and I asked if she might be able to find it and she responded probably not, I was like, "what", then she said, I found it your in. She was probably just having bad night, ...
Clean rooms, friendly staff and free laundry! Staff allowed us to use back fridge for beer and helped us open bottles.
Stayed in suite with 2 bedrooms (each with their own bathroom). Only 2 forks, 2 spoons & 2 butter knives in kitchen (but out in the lobby/breakfast area there are plenty of plasticware for use). Beds were comfortable. The breakfast was o.k. (nice selection of breads, bagels, yogurt, sausage). The ...
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