Ratings based on 248 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

What a relief!

Posted 08-Jan-2017
The room was bright and cheery. The staff was friendly and efficient. It was a great place to relax after a stressful week!
Comment from Hotel Management
16-Jan-2017 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Posted 18-Dec-2016
Pros: People were so friendly, professional and accommodating.
Cons: Quality of the mattress could be better. Coffee maker should be cleaned better, but available coffee in the lobby compensated for that.
Location: Lots of shopping and places to eat near by.
overall we had a very pleasant experience. Staff was very friendly and the breakfast was really good! I had my omelette made to order. Check in quick and easy. Lobby was warm and inviting.Rick behind the bar was especially nice and could be easily considered the jack of all trades! We will stay again for sure when back in Wichita!
Comment from Hotel Management
20-Dec-2016 by don, Hotel Management
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at eh Hilton Garden Inn Wichita, we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area. have a nice day!
4out of 5
Recommended
for Everyone
by A verified traveller from S

Nice hotel off the beaten path. Good restaurant cl

Posted 21-Nov-2016
Nice hotel away from city center. Good access to shopping and Restaurants
Comment from Hotel Management
21-Nov-2016 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
1out of 5
by A verified traveller from US

No Smoking Rooms

Posted 24-Oct-2016
Pros: It was quiet
Cons: No smoking room and Phone not working.
There are no smoking rooms in the hotel .... Please change that. Also the phone wasn't working. It wasn't a deluxe room . I had seen better rooms for same price.
Comment from Hotel Management
26-Oct-2016 by don, Hotel Management
Thank you for filling out our survey. I read your comment regarding the no smoking room. We are a non smoking hotel. We apologize for the inconvenience. We appreciate your business and we thank you for staying with us! Have a nice day!
5out of 5
Recommended
for Everyone
by A verified traveller from Tulsa, Oklahoma

Nice hotel close to Wichita State University

Posted 17-Oct-2016
We stayed one night while in town for our cousins wedding. The hotel was nice and clean. The staff was very friendly and helpful. We were greeted by every staff member we saw. The only downfall was the bed was very uncomfortable. It felt like the mattress was old and worn. Neither my husband or I got a good night's rest. Other than that, we enjoyed our stay.
Comment from Hotel Management
17-Oct-2016 by don, Hotel Management
Thank you for filling out our survey. I read your comment regarding the mattress. I will share your comments with my maintenance tech to check the controls o the mattress to ensure they are working properly. We apologize for the inconvenience. We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4out of 5
by A verified traveller

Clean and New Hotel - A few Drawbacks

Posted 14-Oct-2016 on Hotels
Overall it is a great hotel and property for the price. Very new and clean. The beds allow you to set each side independently, which is a nice thought. Unfortunately one side did not work so the king size bed felt like we were on a hill all night. My wife didn't sleep well. At this level of hotel a minimal breakfast is normally provided. At this hotel expect to spend just under $11 a person for what would be included elsewhere. One more issue was that the tub one floor up apparently had leaked at one point and come through the ceiling. It was all mostly repaired, but the bathroom door was very swollen and would not close. Silly stuff for a newer hotel. We would probably stay there again, but not in that room.
Comment from Hotel Management
17-Oct-2016 by General Manager, Hotel Management
Thank you for filling out our survey. I'm glad to hear you enjoyed your stay with us! The Hilton Garden Inn Brands do charge a fee for their buffet breakfast. I will have maintenance to repair the door. WE appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit, we will meet or exceed your expectations. Have a nice day!
3out of 5
by A verified traveller

Posted 09-Sep-2016 on Hotels
I was given a wheelchair accessable room, which I didn't request. Bed/pillow was very uncomfortable
Comment from Hotel Management
12-Sep-2016 by General Manager, Hotel Management
Thank you for filling out our survey. I read your comment regarding the wheelchair accessible room. We were sold out ans this was the only available room. We apologize for the inconvenience. We appreciate your business and we thank you for staying with us! Have a nice day!
4out of 5
by Lindsay

Posted 30-Aug-2016 on Hotels
Hotel is clean and in good condition. The mattress in our particular room was in need of replacing...had "dips" where the two people lie down. I'm sure not all the mattresses are like that. Staff was friendly.
Comment from Hotel Management
01-Sep-2016 by General Manager, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! I read your comment regarding the mattress. I will have maintenance to check the controls dials to ensure they are working properly. We apologize for the inconvenience. We appreciate your business ans hope to see you again the next time your travels bring you to our area. Have a nice day!
5out of 5
Recommended
for Everyone
by A verified traveller from Donaldsonville, La

nice hotel close to Dr. office

Posted 29-Aug-2016
Pros: so clean
Cons: a little more variety of food
Location: shops and eat
very clean and well kept . Staff very friendly. In a great part of town- shops - food etc
Comment from Hotel Management
30-Aug-2016 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4out of 5
by A verified traveller

Posted 23-Aug-2016 on Hotels
Comment from Hotel Management
25-Aug-2016 by General Manager, Hotel Management
We appreciate your business and we thank you for choosing the Hilton Garden Inn Wichita. Have a nice day!