The "off the main drag" location offers a quiet and pleasant atmosphere. The rooms are clean and well maintained. Comfort was not an issue. My only complaints center on three issues; 1) The wi-fi connection leaves much to be desired. Could not connect to ANYTHING. Signal was only 2 bars. 2) No telephone books in the rooms. Wanted to order a pizza for late night delivery (hotel kitchen was closed after 10:00 p.m.). Couldn't do it on-line.....(see #1) couldn't call as there was no phone book to be found. Ended up going to McDonalds across the street. Which, by the way, is quite possibly THE WORST MCDONALDS IN THE WORLD. 3) In the morning (both mornings), houskeeping is at the door by 7:30 a.m. Just a wee bit early. But, then again, I didn't have the "do not disturb" tag hanging on the door.
Comment from Hotel Management
26-Feb-2016 by Don, Hotel Management
Thank you for filling out out survey. I read your comments regarding no phone books in the room. The Hilton Brand is going green and discontinued putting phone books in the rooms. We do have phone books available per request. I have called our internet provider to run a test on the system to make sure there are not any problems with connections.We apologize for the inconveniences. We appreciate your business and we thank you for choosing the Hilton Garden Inn. Warm regards.