Ratings based on 257 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 11-May-2017
Pros: The room was clean and had what we needed.
Cons: The bed was not as comfortable as I thought it should be. Not adjustable as some other hotels.
Location: Good eating places close by. Good food at the Hotel as well.
The hotel was close to the event we were attending that night. It was easy to access and leave.
Comment from Hotel Management
12-May-2017 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita.
4 out of 5
Recommended
for Everyone
by A verified traveller from Olathe, KS

Close to shopping

Posted 12-Mar-2017
I have stayed here 3 times and it is my go to when I stay overnight in Wichita. Very nice area with shopping, restaurants nearby
5 out of 5
by James

Posted 16-Feb-2017 on Hotels
Great place to stay.
Comment from Hotel Management
20-Feb-2017 by General Manager, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
2 out of 5
by Kerry

Bad experience

Posted 18-Jan-2017 on Hotels
Bed was terrible. Would not adjust. Hard as a rock on one side and sunk into a hole on the other. We slept very little. Heater didn't kick in until 3-4am. So room was very cold. Miserable stay! Room was very clean and nice otherwise.
Comment from Hotel Management
25-Jan-2017 by General Manager, Hotel Management
Thank you for filling out our survey. I read your comment regarding the bed and AC unit. I will share your comments with my chief engineer and he will check the equipment. We apologize for the inconvenience. We appreciate the feedback ans will use it to fine tune our operations in the hope that upon your next visit, we will meet or exceed your expectations. Have a nice day!
5 out of 5
Recommended
for Everyone
by A verified traveller

What a relief!

Posted 08-Jan-2017
The room was bright and cheery. The staff was friendly and efficient. It was a great place to relax after a stressful week!
Comment from Hotel Management
16-Jan-2017 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4 out of 5
by A verified traveller

Clean and comfortable

Posted 07-Jan-2017 on Hotels
The hotel was clean and comfortable, and the staff was very kind and accommodating. The fitness area and pool looked nice and well kept. I am disappointed that at this price point there was not free coffee in the lobby. Make sure you call ahead to see if the restaurant is open, they had closed early for the holiday when we were there. I would definitely stay here again. There are a lot of restaurants and shops in the immediate area.
Comment from Hotel Management
16-Jan-2017 by General Manager, Hotel Management
Thank you for filling out our survey. We appreciate your business ans hope to see you again the next time your travels bring you to our area. Have a nice day!
3 out of 5
by A verified traveller

Posted 30-Dec-2016 on Hotels
Bathroom doesn't have exhaust fan, but good location.
Comment from Hotel Management
02-Jan-2017 by General Manager, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay. I read your comment regarding no exhaust fans. All of our bathrooms have exhaust fans that is controlled by a rooftop unit. We appreciate your business and we look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Posted 18-Dec-2016
Pros: People were so friendly, professional and accommodating.
Cons: Quality of the mattress could be better. Coffee maker should be cleaned better, but available coffee in the lobby compensated for that.
Location: Lots of shopping and places to eat near by.
overall we had a very pleasant experience. Staff was very friendly and the breakfast was really good! I had my omelette made to order. Check in quick and easy. Lobby was warm and inviting.Rick behind the bar was especially nice and could be easily considered the jack of all trades! We will stay again for sure when back in Wichita!
Comment from Hotel Management
20-Dec-2016 by don, Hotel Management
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at eh Hilton Garden Inn Wichita, we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area. have a nice day!
5 out of 5
by A verified traveller

Convenient, clean hotel in a safe neighborhood

Posted 11-Dec-2016 on Hotels
Stay was wonderful, from the friendly and accommodating staff to the convenient location to the free coffe/tea bar throughout the day and night. For a Hilton Garden Inn they even offered evening room service. Complimentary shuttle was also available for the local area.
Comment from Hotel Management
12-Dec-2016 by General Manager, Hotel Management
Thank you for filling out our survey. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. I'm glad you enjoyed your stay with us. We appreciate your business and hope to see you again the next time your travels bring you to our area. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveller from S

Nice hotel off the beaten path. Good restaurant cl

Posted 21-Nov-2016
Nice hotel away from city center. Good access to shopping and Restaurants
Comment from Hotel Management
21-Nov-2016 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!