Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Conveniently located in interesting area

Posted 31-Jan-2016
Pleasant. The hotel needs to have more herbal tea selections in the lobby for the evening to promoterelaxation and rest, such as chamomile or sleepytime.
3 out of 5
by A verified traveller from The Dakotas

Services lacking

Posted 19-Jan-2016
Pros: Quite off road location. Clean and well maintained. Very roomy.
Cons: Better internet connection, phone books in room.
Location: Location is great. Couldn't tell you about the nearby things to do.
The "off the main drag" location offers a quiet and pleasant atmosphere. The rooms are clean and well maintained. Comfort was not an issue. My only complaints center on three issues; 1) The wi-fi connection leaves much to be desired. Could not connect to ANYTHING. Signal was only 2 bars. 2) No telephone books in the rooms. Wanted to order a pizza for late night delivery (hotel kitchen was closed after 10:00 p.m.). Couldn't do it on-line.....(see #1) couldn't call as there was no phone book to be found. Ended up going to McDonalds across the street. Which, by the way, is quite possibly THE WORST MCDONALDS IN THE WORLD. 3) In the morning (both mornings), houskeeping is at the door by 7:30 a.m. Just a wee bit early. But, then again, I didn't have the "do not disturb" tag hanging on the door.
5 out of 5
Recommended
for Everyone
by A verified traveller from Arkansas

Great hotel and friendly staff

Posted 15-Jan-2016
Pros: The staff was awesome and the rooms were really nice.
Cons: Nothing
Location: It's Wichita, come on.
The only reason that I didn't give the hotel facilities a 5 (only a 4) was because they had construction on the 3rd floor. However, the staff let us know it was happening and went out of their way to make sure that it didn't affect our stay.
Comment from Hotel Management
24-Jan-2016 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us. Our guest's satisfaction is our # 1 goal. We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location on NE part of town.

Posted 06-Dec-2015
Pros: Updated look and lobby.
Cons: The bed was old and a little uncomfortable. Breakfast was understaffed and tables were dirty.
Location: Located on the NE part of town. Within walking distance to many great restaurants and shops.
Comfortable hotel with great heat/ac. The lobby was nice with a fitness center and pool. Conveniently located. Unfortunately the bed was uncomfortable-old and breakfast room was very under staffed result inn a lack of service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Nov-2015
Location: Great location for meeting my business needs as well as alot of stores/restaurants nearby
Good location for my business travel needs, clean, comfortable, great breakfast
Comment from Hotel Management
23-Jan-2016 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us. We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4 out of 5
by Sally from Lawrence

Posted 02-Nov-2015 on Hotels
Staff was very courteous. Love this hotel and its location but the king size bed was very uncomfortable. Where is that wonderful hilton bedding?
Comment from Hotel Management
24-Jan-2016 by don, Hotel Management
Thank you for filling out our survey. I read your comment regarding king bed being uncomfortable. I will have maintenance to check the dials to ensure that they are working correctly. We apologize for the inconvenience.We appreciate your feedback and we thank you for choosing the Hilton Garden Inn. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveller from W

Nice for one night stay

Posted 31-Oct-2015
The hotel was clean and located in good part of town. The bed was too firm and pillows were uncomfortable. A foam pillow would have been nice
5 out of 5
Recommended
for Everyone
by A verified traveller from NC

The perfect hotel for the price!

Posted 17-Oct-2015
Pros: Everything
Cons: I can't think of anything, it was that good.
Location: Fitness, shopping, fine dining.
Perfect hotel for the price. Lots of local places to visit within walking distance. Friendly staff with clean rooms. Beautiful small lake/pond behind the hotel with a walking track. Close to airport and college. Next time in Wichita, I will stay here for sure. Good job!
Comment from Hotel Management
24-Jan-2016 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! Our guests satisfaction is our # 1 goal. We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
5 out of 5
by angel from Newark, Ohio

Posted 15-Oct-2015 on Hotels
College visit to WSU. A great place to stay after a very long drive from Ohio
Comment from Hotel Management
24-Jan-2016 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
5 out of 5
by Jessica

Posted 13-Oct-2015 on Hotels
Comment from Hotel Management
24-Jan-2016 by don, Hotel Management
Thank for filling out our survey. We appreciate your business and we thank you for choosing the Hilton Garden Inn. Have a nice day!