Ratings based on 460 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to airport.

Posted 16-Dec-2017
Have always enjoyed my stay here. Prefer to have view of airport did not have this time. They did not give me cookies upon my check in. Overall though very pleased with facility.
Comment from Hotel Management
22-Dec-2017 by Debbie Kiyono, Hotel Management
We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible.
3 out of 5
by A verified traveller from tucson

Noisy

Posted 15-Dec-2017
Cons: Needs a total remodel. They are working on some areas. But I didn’t see anything being done with the rooms.
Location: close to airport
Walls are paper thin. I rented a suite for seven days and it was very noisy. Room service was great. Staff was great. Furniture in the living room was very worn and you could feel the boards. It was not a comfortable sectional couch .
Comment from Hotel Management
22-Dec-2017 by Debbie Kiyono, Hotel Management
We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent All around

Posted 15-Dec-2017
Pros: Location and comfort and price
Cons: nothing
Friendly excellent service, extra clean and comfortable rooms. Would stay again.
Comment from Hotel Management
22-Dec-2017 by Debbie Kiyono, Hotel Management
On behalf of our entire staff, thank you so much for your kind review.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Dec-2017
All of the staff from the front desk and shuttle driver to the restaurant server and house cleaning were super helpful and friendly! The hotel is clean and comfortable.
Comment from Hotel Management
04-Dec-2017 by debbie kiyono, Hotel Management
On behalf of our entire staff, thank you so much for your kind review.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Convenient Hotel for Flying

Posted 28-Nov-2017
We stay here the night before any early morning flight. The restaurant serves good food at decent prices. They have a shuttle to the airport and for $15 (I don’t like this part!) you can leave your car in their parking lot.
Comment from Hotel Management
02-Dec-2017 by debbie kiyono, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from wichita ks

Posted 13-Nov-2017
Nice hotel close to the airport, equipped with a bar, hot tub and pool.
Comment from Hotel Management
13-Nov-2017 by Debbie Kiyono, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wichita, Kansas

Close to airport.

Posted 01-Nov-2017
Chose Double Tree due to proximity to airport. Web page did not include info. that there is now a $15 charge to leave car. We did so as we felt car would be safe. Room was quite nice and spacious. Mattress was most comfortable.
Comment from Hotel Management
08-Nov-2017 by Debbie Kiyono, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to the airport!

Posted 30-Oct-2017
Excellent, clean hotel with a friendly, professional staff!
Comment from Hotel Management
08-Nov-2017 by Debbie Kiyono , Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay.
5 out of 5
by A verified traveller

Clean, Comfy and Close to the airport!

Posted 20-Oct-2017 on Hotels
Friendly, helpful staff; comfortable bed and clean rooms. A bit of a bummer with construction in the dining room, but they are doing a great job of not inconveniencing guests.
Comment from Hotel Management
08-Nov-2017
Thank you for taking the time to share your feedback with us regarding your most recent stay.
4 out of 5
by Christina

Posted 18-Oct-2017 on Hotels
Comment from Hotel Management
08-Nov-2017
Thank you for rating our hotel.