Ratings based on 214 Verified Reviews

4.4 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Business Travellers
by A verified traveller from Kansas City

Good location with a few incidental issues

Posted 18-Feb-2017
Pros: Staff was helpful and friendly. Room clean. Bed was super comfortable.
Cons: The fridge wasn't cold. The hairdryer low setting didn't work. The lotion was previously used and nasty.
Location: Close to downtown, which was nice. The Coleman museum/outlet is a couple blocks away.
This is a good location for business travelers who need to be downtown. Minor problems include: $8.00 for parking in the tiny lot behind the hotel. Breakfast buffet is $10.95 (not included in price of room), but staff is uber helpful. As far as the room, it was clean and I liked having the temperature control accessible and accurate. This trip I didn't travel with lotion, shampoo, and yes those were in the bathroom. BUT, when I opened the little bottle of lotion it had obviously been used by someone else before me. It was almost empty and crusty on the top ICK!! Also, it was nice to have a fridge, but it doesn't have controls and seemed only barely cold. I was afraid the chicken I'd brought to eat during my stay would spoil by morning. And BTW, the hair dryer only has one setting - HIGH - the low setting didn't work.
3out of 5
Recommended
for Everyone
by A verified traveller from Kansas City

Very clean and comfortable place to stay.

Posted 29-Jan-2017
Pros: Very clean and very comfortable beds.
Cons: Service, especially in the bar area.
Location: Old town. The quality of the restaurants is pretty good.
Very clean and comfortable place to stay. Minute walk to all of the old town restaurants and downtown.
Comment from Hotel Management
02-Feb-2017 by Brian K, Hotel Management
Dear Dan, Thank you for staying with us and being able to enjoy our great location within the heart of the Old Town district. I apologize that our service was not up to par during your recent stay. Could you reach out to me so that I may get so more details and we can improve our delivery upon your next visit? Thank you again, I look forward to speaking with you soon. Have safe travels.
4out of 5
Recommended
for Other
by A verified traveller from Independence, MO

Parking Kind of sucked.

Posted 29-Jan-2017
Pros: Close to our event
Cons: Parking. I see they are on it
Location: We attended a funeral at Salvation Army. Easy on and off highway.
Guy at check in/front desk was funny and GREAT! Construction going on around hotel. Parking was a bit hard to figure out. Not an easy handicap entrance.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to restaurants

Posted 22-Dec-2016
ThE hotel was nice and clean. The staff was very polite and friendly.
Comment from Hotel Management
24-Dec-2016 by Michael, Hotel Management
Thank you for your comments and we look forward to you return visit. Warmest Regards, Michael
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in the heart of Old Town.

Posted 21-Dec-2016
The hotel was very nice and the rooms are REALLY big! The girl who checked me in wasn't the friendliest, but other hotel staff were very pleasant. I was a little bother by having to pay $8.00 to park in the hotel parking lot, after I had spent $150.00 on my room. And then the breakfast buffet that was offered was $14.00 a person. I just wanted a small quick breakfast, so elected to skip breakfast and that is never a good way to start the day.
Comment from Hotel Management
24-Dec-2016 by Michael, Hotel Management
Thanks for reviewing our Hotel. We appreciate the feedback and we are happy to hear you enjoyed your stay with us. Best regards, Michael
5out of 5
Recommended
for Everyone
by A verified traveller from Topeka,KS

Great Anniversary Getaway !

Posted 02-Nov-2016
Pros: Close to restuaraunts and movie theater. Did not have to drive !
Cons: I could not find anything wrong with this hotel. Very comfortable and staff was great !!
Location: Ate at Sabor Restuarant and then caught a movie and Warren Theater ! Wine bar also close by ! Loved it all !!
Comment from Hotel Management
14-Nov-2016 by Michael, Hotel Management
Dear Susie. Happy anniversary to you and your husband!! I am so delighted that you chose to celebrate such a special occasion with us. We hope to have you back in the near future and take part in more of your life's celebrations and milestones. All the best, Michael
5out of 5
by A verified traveller

Nice, affordable and convenient hotel

Posted 25-Oct-2016 on Hotels
This was the nicest Courtyard I have ever stayed at. It was recently renovated, clean and the room we stayed in was huge. It's also in Old Town and in close proximity to the main restaurant and bar scene in Wichita.
Comment from Hotel Management
28-Oct-2016 by General Manager, Hotel Management
Thank you for staying with us at the Courtyard Wichita Old Town and thank you for your wonderful feedback. We are delighted that you enjoyed our clean accommodations, our location, our services and all the facilities we have to offer. It would be a privilege to welcome you back again in the near future. Sincerely, Michael--CSM
5out of 5
by A verified traveller

Clean, great location

Posted 15-Oct-2016 on Hotels
Had a great stay!
Comment from Hotel Management
28-Oct-2016 by General Manager, Hotel Management
Thank you for the 5 star review!! We can't wait to welcome you back!
2out of 5
by A verified traveller

Posted 09-Oct-2016 on Hotels
We stayed in October. The room was cold and the thermostat didn't work.
Comment from Hotel Management
28-Oct-2016 by General Manager, Hotel Management
Traveler, Thank you for staying with us while in the Wichita area. I appreciate the feedback regarding the room, this allows us to correct the issue and ensure a wonderful future stay. We hope to have you back on your next adventure to the city. All the Best, Michael--CSM
5out of 5
by A verified traveller

Posted 05-Sep-2016 on Hotels
Comment from Hotel Management
03-Oct-2016 by General Manager, Hotel Management
Thank you for the awesome 5 Star Review.