Ratings based on 285 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from S

Clean, quiet, and great hospitality!

Posted 27-May-2017
The hotel was clean and comfortable! The workers at the front desk were very nice and prompt. All in all, it was a nice experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Western Kansas

Good location

Posted 24-Apr-2017
Location: The location is good. Tons of places to eat nearby. Right off major roads.
The front desk was very helpful and friendly. The room was cleaned promptly every day, even though the motel was booked for the weekend.
2 out of 5
by A verified traveller

disappointing

Posted 06-Apr-2017
not up to standards for a carlson run propety. Normaly a country inn by carlson is a safe bet. this property was the exception. breakfast left a lot to be desired. got to breakfast area toward end of service and found food in warmer not held at proper temperature and no microwave available to warm food. this could be a health hazard as well as lousy service. settled for dry cereal with milk. entire hotel seemed to be due for a complete makeover.
Comment from Hotel Management
09-Apr-2017 by Customer Care, Hotel Management
Thank you for writing a review. We apologize for the multiple issues you've encountered in regards to the condition of the hotel and the breakfast at that time. Your feedback will be forwarded to the hotel management for improvements. We hope you will consider us again when you are in the area.
4 out of 5
by brenda

Personal retreat

Posted 18-Mar-2017 on Hotels
When I entered, the receptionists were very cordial. We had some problems with the plumbing in the room. I felt a little tension in the air when I left. The same receptionist who checked me in was extremely distant when I left. I thought they were going to at least empty the trash cans on the two days I was there.
4 out of 5
by Scott

Overall Hotel was good, breakfast was horrible.

Posted 17-Mar-2017 on Hotels
The hotel room was good. No complaints on the comfort of the room, beds, bathroom, etc. The kids enjoyed the swimming pool which was a decent size and adequate for their enjoyment. The staff was friendly during check in and check out and throughout. My only complaint was we ate breakfast at the hotel the two mornings we were there. Both mornings arrived around 8 am where there was little to no food left. There was no silverware and I had to go through the drawers and cabinets myself to find plastic spoons to be used. It is not difficult to ensure that there would be at least paper plates and plastic silverware available. But it was free and you get what you pay for I assume.
5 out of 5
by TRACIE

This traveller left a rating score only Posted 17-Mar-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient local; Allows Pets!

Posted 12-Mar-2017 on Orbitz
Attendant was not avail at check in for 10 minutes. There was an altercation outside our 3rd floor room at 2:00 AM that woke My wife and I up.
2 out of 5
by greg

This traveller left a rating score only Posted 12-Mar-2017 on Hotels
5 out of 5
by Gary

Best in Wichita!

Posted 06-Mar-2017 on Hotels
Daughter had surgery near by, they upgraded us to a king suite for free! Great staff(Amber & Mariha) comfortable room, very good breakfast nice heated indoor pool. We will stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Fife, WA

Price was right

Posted 26-Feb-2017 on Orbitz
Great hotel and staff. Only sheets were so small the fitted sheet came off in the night. Otherwise, great stay and decent gym and workout machines!
Comment from Hotel Management
02-Mar-2017 by GM, Hotel Management
Thank You for the kind comments regarding our staff! We will check with housekeeping on the sheet issue!