Ratings based on 57 Verified Reviews

3.2 out of 5
58% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Nov-2017
We come and stay once a month for usually 2 nights. The staff has great customer service skills. They go bejound to make your stay comfortable. This trip, breakfast has chanced. From fresh eggs and bacon bar to a breakfast biscuit that needs you will need to heat up in microwave. That was a let down. Coffee we can not recommend, we get better coffee at a gas station. However, we stay here to be save, comftable, close to all and airport. The price is right.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 30-Sep-2017
Pros: Has free shuttle
Location: Airport, Walmart, Best buy,redwings shoes, shopping mall, Texas steak house, golden corral, and many more food and shopping options close by.
Shopping and food walking distance from hotel. Friendly staff. Good breakfast.
1 out of 5
by A verified traveller from Minnesota

Next to a busy interstate and airport noise

Posted 23-Aug-2017
Upon my check in time (3:30 is when we got there) they informed us our room wasn't ready. Having drove 11 hours, I was upset. As I was walking back to my car to inform my group of what was happening, I had a medical emergency that left me sitting in the parking lot. The other adult in my party escorted me into the hotel, asking if the room was ready which they said it was. At no time did the staff offer my adult friend (whom also was escorting 5 children) help with assisting us to our room or help of any kind. When we finally got to our room, it was in extremely run down condition: walls were bubbling from water damage, there was garbage under our coffee tables, we were not restocked on shampoo/conditioner/lotion during our stay, the continental breakfast was minimal and the same stuff both days we were there (almost looked like they had just reheated it), and there were no towels in the bin by the pool.
1 out of 5
by A verified traveller from USA

Bed bugs and entirely lacked security.

Posted 23-Aug-2017
This was hands down the worst experience I've ever had through Expedia. I am amazed that this place is endorsed by anyone and found to be acceptable lodging accommodations in any way.
1 out of 5
by A verified traveller from NY, NY

Don't Do It

Posted 23-Aug-2017
I slept in my clothes all night and didn't put my suitcase or even my shoes on the floor. What does that tell you? Staff was very friendly though. Come one Ramada! Spend some money to upgrade your properties. Cheap and disgusting. How did I end up there? I didn't make reservation and was surprised to discover we were staying there.
2 out of 5
by Jonathan

not good

Posted 16-Aug-2017 on Hotels
first room they put us in had a hole to the outside on the air conditioner, looked like it hadn't been cleaned in weeks, bad paint job, hot. when we went to call to complain the phone didn't work. they gave us new rooms but no more suites so had to get two rooms, and they acted like they ere going to charge extra.
4 out of 5
by A verified traveller

Decent price and decent place

Posted 11-Aug-2017 on Hotels
A little loud. But overall a decent place for the price. Friendly staff. Good breakfast!
1 out of 5
by Josh

Run Down Hotel and Poor Experience

Posted 07-Aug-2017 on Hotels
We checked-in right at the earliest time and the front desk staff was nice, but that was the end of the "nice" experience. I have a laundry list of issues, in terms of management of the hotel and the condition, but I am allowed so many characters so I will make it a list: one of the doors to the room could not be opened from the outside, closet door off tracks, one toilet would not flush, one faucet sounded like a freight train, no clean linens for the pull-out sofa (they could provide any when asked), staff allow huge food mess to linger in the hallway, breakfast was poorly executed, the warmers on the buffet didn't seem to be functioning, extension cord running around the breakfast area and being tripped on, guests were allowed to loudly run through halls well into the early hours of the morning, overall condition of the outside of the hotel is rough, piles of old mulch in back parking lot, rainwater leaking around the exterior doors, security doors didn't seem to be functioning at all (they were never locked at anytime we came in or out). Overall the hotel just seems like it is run down and needs renovation. Not at all what I have experienced with other Ramada hotels in the past. This was perhaps the worst experience we have had with a hotel; especially one that belongs to a national chain! I had half a mind to checkout and get a refund and go next door to the no-name hotel that looked a lot cleaned and cared for.
3 out of 5
by Dennis

This traveller left a rating score only Posted 03-Aug-2017 on Hotels
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Aug-2017 on Hotels