Ratings based on 65 Verified Reviews

3.2 out of 5
56% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller

Posted 11-Nov-2017
We come and stay once a month for usually 2 nights. The staff has great customer service skills. They go bejound to make your stay comfortable. This trip, breakfast has chanced. From fresh eggs and bacon bar to a breakfast biscuit that needs you will need to heat up in microwave. That was a let down. Coffee we can not recommend, we get better coffee at a gas station. However, we stay here to be save, comftable, close to all and airport. The price is right.
3 out of 5
by A verified traveller

Posted 07-Nov-2017 on Hotels
The room was not comfortable and the service was poor. Asked for towel and they never brought it. Poor customer service. The only good think about the hotel, the shuttle driver Robert who was extremely friendly and helpful.
4 out of 5
by Joseph

It was worth its price

Posted 02-Nov-2017 on Hotels
No frills, place to get some shut eye
2 out of 5
by A verified traveller

Posted 04-Oct-2017 on Orbitz
Room was ok, comfortable but hotel on the whole needs renovation and decorating. A bit run down.
4 out of 5
for Everyone
by A verified traveller

Good location

Posted 30-Sep-2017
Pros: Has free shuttle
Location: Airport, Walmart, Best buy,redwings shoes, shopping mall, Texas steak house, golden corral, and many more food and shopping options close by.
Shopping and food walking distance from hotel. Friendly staff. Good breakfast.
4 out of 5
by monica

This traveller left a rating score only Posted 08-Sep-2017 on Hotels
4 out of 5
by Robin

Posted 05-Sep-2017 on Hotels
They couldn't find our reservation and that took awhile to resolve.
1 out of 5
by Connie

Ramada?? more like Rama-don't! Do not stay here!

Posted 30-Aug-2017 on Hotels
This hotel was dirty, rooms smelled bad, the security feature on the door to the hotel was broken or disabled, doors slammed all night, door to our room didn't have a latch lock, sun lamp was cut directly into a ceiling tile (fire hazard), cob webs in the room, shower head was broken and you had to hold it, giant stains on the walls, and mystery hairs stuck to the wall in the bathroom! Hotel said they had a pool and spa... that was a joke. Free wifi didn't work. Don't stay here. Worst experience ever!! I contacted the hotel for resolution and they said they could do nothing. Clearly the ramada brand has gone down and they do not care about their guests.
4 out of 5
by Mike

This traveller left a rating score only Posted 25-Aug-2017 on Hotels
1 out of 5
by A verified traveller from Minnesota

Next to a busy interstate and airport noise

Posted 23-Aug-2017
Upon my check in time (3:30 is when we got there) they informed us our room wasn't ready. Having drove 11 hours, I was upset. As I was walking back to my car to inform my group of what was happening, I had a medical emergency that left me sitting in the parking lot. The other adult in my party escorted me into the hotel, asking if the room was ready which they said it was. At no time did the staff offer my adult friend (whom also was escorting 5 children) help with assisting us to our room or help of any kind. When we finally got to our room, it was in extremely run down condition: walls were bubbling from water damage, there was garbage under our coffee tables, we were not restocked on shampoo/conditioner/lotion during our stay, the continental breakfast was minimal and the same stuff both days we were there (almost looked like they had just reheated it), and there were no towels in the bin by the pool.