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Reviews of Best Western Wichita North

3 out of 5
Best Western Wichita North
915 E 53rd Street N, Wichita, KS

Reviews

8.2

Very good

Rating 10 - Excellent. 131 out of 317 reviews" "
Rating 8 - Good. 106 out of 317 reviews" "
Rating 6 - Okay. 50 out of 317 reviews" "
Rating 4 - Poor. 20 out of 317 reviews" "
Rating 2 - Terrible. 10 out of 317 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

dawn, Warrensburg

Travelled with partner
Liked: Cleanliness
It was clean when entering but the location of the room and the lobby area made it to where it was hard to rest. We were dealing with a death and really wanted to relax. There were kids out until past 11 PM and unfortunately kids playing in banging on our door while sleep. Then out playing football and soccer at 7am in the lobby. We get that its the holidays but more regulation was needed. Took 10 min to check in with no one in the lobby. Need more than 1 manager on shift. The knob for the Jacuzzi tub was broken so had to borrow personal pliers to get it to work until it got fixed the next day. Should have been noticed before we arrived if cleaned.
Stayed 2 nights in Nov 2021

10/10 Excellent

Christopher L

Stayed 1 night in Nov 2021
Response from Front Desk Agent on 28 Nov 2021
Thank you for your review. We are happy to hear that you enjoyed your stay! We hope you stay with us again soon. Safe travels.

10/10 Excellent

Michael

Stayed 1 night in Nov 2021
Response from Front Desk Agent on 26 Nov 2021
Thank you for your review. We are happy to hear that you enjoyed your stay! We hope you stay with us again soon. Safe travels.

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Huge jacuzzi tub in room, with great water pressure. Also VERY big hot tub in pool area, so I didn't feel crowded. Friendly staff, great breakfast buffet
Stayed 2 nights in Nov 2021
Response from Ashley Sims, FOM on 23 Nov 2021
Thank you for your review. We are so happy to hear that you enjoyed your stay and our amenities we have to offer. We hope you visit us again soon. Have a Happy Thanksgiving and Holidays. Safe travels.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Ashley Sims, FOM on 17 Nov 2021
Thank you for your review. We are glad to see that you enjoyed your stay. We hope you stay with us again soon. Safe travels.

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Over nice place
Stayed 1 night in Nov 2021
Response from Ashley Sims, FOM on 15 Nov 2021
Thank you for your review. We are happy to hear that you enjoyed your stay! We hope you stay with us again soon. Safe travels.

10/10 Excellent

Donnie

Stayed 1 night in Oct 2021

10/10 Excellent

Angel, Tampa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service
Stayed 1 night in Oct 2021
Response from GM on 3 Nov 2021
Thank you for choosing our hotel for your stay in the Wichita/Park City area. We appreciate your comments and your business. Sincerely, Kim Madison, CHA General Manager

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok stay
Stayed 1 night in Oct 2021
Response from Ashley Sims, FOM on 31 Oct 2021
Thank you for your review. We hope you stay with us again in the future. Safe travels.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room are clean and in good condition as expected.
Stayed 1 night in Oct 2021
Response from Front Desk Agent on 22 Oct 2021
We are happy to hear that you enjoyed your time at our hotel. Safe travels and hope to see you soon!

8/10 Good

Doyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Front Desk Agent on 22 Oct 2021
We appreciate you staying with us, and hope you visit us again in your future travels!

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! My only issue was Far to much chlorine in the pool and hot tub. And that there was no way to reheat the breakfast items. Everything was cold and nasty.
Stayed 1 night in Oct 2021
Response from Ashley Sims, FOM on 23 Oct 2021
We are sorry that your experience with us did not match your expectations. We have addressed the issues that you experienced. Thank you

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside was our room was an outside room on the east side of the building ~ 150 feet from an Interstate 135 on-ramp. I was woken up by traffic noise at 5 am. Ask for an inside room.
Stayed 1 night in Sep 2021
Response from Ashley Sims, Front Office Manager on 9 Oct 2021
We apologize about the highway noise, and next time you stay with us, we will put on the opposite side of the hotel, in and inside room to avoid any inconvenience of noise while sleeping. Thank you for your review. And we hope that you stay with us again soon! Safe travels.

10/10 Excellent

Leisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, pool area was great for the kids, & check in was friendly & helpful.
Stayed 1 night in Sep 2021
Response from Front Desk Agent on 2 Oct 2021
Thank you for staying with us, glad you enjoyed your stay! Hope your travels bring you back our way!

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having the courtyard and amenities was the perfect setting for our family.
Stayed 4 nights in Sep 2021
Response from GM on 8 Sept 2021
We love Families! Thank you for choosing our hotel for your stay in the Wichita/Park City area. Your business and your comments are greatly appreciated. Sincerely, Kim Madison, CHA General Manager

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and didn’t have outside noise.
Stayed 1 night in Sep 2021
Response from GM on 8 Sept 2021
Thank you for selecting our hotel for your stay in our area. We appreciate your business and your comments and hope to have you back again soon. Sincerely, Kim Madison, CHA General Manager

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was very clean and comfortable! My boys loved the indoor pool!!
Stayed 1 night in Sep 2021
Response from GM on 8 Sept 2021
We are happy to hear that your and your boys enjoyed your stay. We hope your travels bring you back our way soon. Sincerely, Kim Madison, CHA General Manager

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short over night
Stayed 1 night in Aug 2021
Response from GM on 8 Sept 2021
Thank you for choosing our hotel for your stay in the Wichita/Park City area. We appreciate your business and look forward to your next visit. Sincerely, Kim Madison, CHA General Manager

10/10 Excellent

Jacque

Liked: Cleanliness, staff & service
I loved the layout of the room and also the hot tub was awesome
Stayed 1 night in Aug 2021
Response from GM on 8 Sept 2021
We are happy to hear that you enjoyed your time at our hotel. May your future travels be safe and bring you back to our hotel soon. Sincerely, Kim Madison, CHA General Manager

10/10 Excellent

Connie

Stayed 1 night in Aug 2021
Response from Front Desk Agent on 16 Sept 2021
We are happy you enjoyed your stay! We hope you visit us again!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door safety latch was broken sliding door safety's were loose carpet was not cleaned well
Stayed 1 night in Aug 2021
Response from GM on 8 Sept 2021
Thank you for letting us know about your room experience. We appreciate your business and hope that your future travels bring you back our way soon. Sincerely, Kim Madison, CHA General Manager

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay. Very friendly staff
All of the front desk staff are so nice , helpful and friendly !! We loved all the amenities as well. Really enjoyed the indoor heated pool and jacuzzi and all the table games and we got to hit the exercise room every morning also. The cleaning ladies were very nice and helpful ! Wonderful hotel for the rate and they actually have a convenient store right next door and restaurant attached that gives you free hot breakfast
Stayed 1 night in Aug 2021
Response from Ashley Sims, FOM on 23 Aug 2021
Wow! Thank you for taking your time to provide us with your review. We are so happy that you enjoyed your stay with us! We will share your kind remarks to our staff throughout the hotel. We hope you visit us again in the future. Safe travels.

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from GM on 19 Aug 2021
Thank you for being our guest and for taking the time to give us your great feedback. We hope your future travels bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all ok
Stayed 1 night in Aug 2021
Response from GM on 18 Aug 2021
Thank you for being our guest. We appreciate your business and your feedback. Sincerely, Kim Madison, CHA General Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The bed was very hard. Found a cockroach in the room. They were very prompt at fixing the jacuzzi in the room, but it wasn’t as strong in the jets as others we have been in.
Stayed 2 nights in Aug 2021
Response from GM on 17 Aug 2021
We apologize for not exceeding your expectations. Our professional Pest Control Company comes weekly and we be sure to inform them of your findings. Thank you for letting us know. Sincerely, Kim Madison, CHA General Manager

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay terrible breakfast
Stay was amazing but, complimentary breakfast at country kitchen should be avoided, over easy eggs were cold as well as the rest of the breakfast. Would have been better as a complimentary breakfast buffet in any other hotel.
Stayed 1 night in Aug 2021
Response from GM on 17 Aug 2021
We sincerely apologize that you did not enjoy your breakfast. Your comments and your business are very important to us and we appreciate hearing about your stay. Sincerely, Kim Madison, CHA General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handicap room was awesome .food was excellent
Stayed 1 night in Aug 2021
Response from GM on 17 Aug 2021
Thank you for being our guest and for taking the time to give us your wonderful comments. We appreciate your business and hope your future travels bring you back to us soon. Sincerely, Kim Madison, CHA General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was fine
Stayed 1 night in Aug 2021
Response from GM on 8 Sept 2021
Thank you for being our guest and for taking the time to give us your comments. We appreciate your business and are looking forward to your next visit. Sincerely, Kim Madison, CHA General Manager

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Ashley Sims, FOM on 22 Sept 2021
Thank you for being our guest. We are sorry we did not exceed your expectations but hope you will give us another opportunity in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and check in was extremely smooth.
Stayed 1 night in Aug 2021
Response from Front Desk Agent on 8 Aug 2021
Thank you for your feedback, we are pleased to hear that your experience with us was excellent. Hope to see you again! Thank you, Best Western Wichita North

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Front Desk Agent on 30 Jul 2021
Thank you for taking your time to review us. We are happy to hear you enjoyed your stay! We hope you visit us again soon, safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 1 night in Jul 2021
Response from Front Desk Agent on 26 Jul 2021
Thank you! We look forward to your next visit!

6/10 Okay

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2021
Response from Ashley Sims, FOM on 25 Jul 2021
Thank you for for your review. We hope you stay with us again in the future. Safe travels!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2021
Response from Ashley Sims, FOM on 14 Jul 2021
Thank you for rating us! We hope to have you back again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, well-appointed, well taken care of and quiet!
Stayed 1 night in Jul 2021
Response from Ashley Sims, FOM on 14 Jul 2021
Wow, thank you for your comments, we are so happy that you enjoyed your stay with us! Thank you for taking time to review us. We hope you stay with us again in the future. Safe travels!

10/10 Excellent

Clifford

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great staff. Very easy and comfortable stay. Thank you
Stayed 1 night in Jul 2021
Response from Ashley Sims, FOM on 14 Jul 2021
Thank you for taking time to review us! We appreciate your feedback, and we are happy that you enjoyed your stay with us! We hope you stay with us in the future.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh remodel, reasturant
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but Well maintained, quiet and comfortable. Friendly staff and good food. What more can you ask for?
Stayed 1 night in Jul 2021
Response from GM on 9 Jul 2021
Thank you for being our guest and for taking the time to give us your great comments. We wish you safe travels and look forward to your safe return. Sincerely, Kim Madison, CHA General Manager

6/10 Okay

Glen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021
Response from GM on 9 Jul 2021
Thank you for choosing our hotel for your stay in the Wichita/Park City area. Your opinion is important to us and we appreciate your comments. Sincerely, Kim Madison, CHA General Manager

10/10 Excellent

Marilyn

Stayed 1 night in Jun 2021
Response from Ashley Sims, FOM on 28 Jun 2021
Thank you for taking your time to review us, we appreciate your feedback! Glad you enjoyed your stay with us! We hope you stay with us again in the future!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jetted tub in the jacuzzi sweet. There was nothing about the room we didnt like besides it was a little higher priced but with that being said i would go again in the future.
Stayed 1 night in Jun 2021
Response from GM on 21 Jun 2021
Thank you for being our guest and for taking the time to give us your great comments. May your future travels be safe and bring you back to us soon.

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities
I felt like I just rolled out of a 1970’s movie into a truck stop
Stayed 1 night in Jun 2021
Response from Kim Madison, CHA on 16 Jun 2021
I want to thank you for taking your time and letting us know about your experience at our hotel. I am sad to hear that you did not like our decor. We recently finished a 100% Extensive Renovation of the entire hotel and I know our taste does not fit everyone's taste. We are glad that you stayed at our property and wish you safe travels.

8/10 Good

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not as nice as we expected
The hotel staff were very friendly upon check in and got our requested crib up quickly. However it was 10pm before we finally got our extra pillow (7 hours after originally requested). The hotel is pretty dated, the floor was very uneven in places and the bed was a basic uncomfortable spring mattress. Our window was cracked open about an inch when we got there (2nd story, no screen and safety was broken). The noise level was good though and the pool was good.
Stayed 1 night in Jun 2021
Response from Kim Madison, CHA on 16 Jun 2021
Thank you for being our guest and we hope your future travels are safe and bring you back to us soon. Your comments are very important to us and we appreciate that you took your time to give them to us. We apologize in the inconsistency of promptness for your requested items, we will let our Front Office Manager and team know your comments.

8/10 Good

clint

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in good shape. It was a quick trip in and out. Room was fine and clean
Stayed 1 night in Jun 2021
Response from GM on 7 Jun 2021
Thank you for being our guest. We appreciate your comments and your business. Hopefully your next visit will allow you time to enjoy all of our wonderful amenities. Sincerely, Kim Madison, CHA General Manager

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from GM on 3 Jun 2021
Thank you for being our guest. We hope your future travels bring you safely back to us soon. Sincerely, Kim Madison General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from GM on 27 May 2021
Thank you for choosing our hotel for your stay in the Wichita/Park City area. We wish you safe travels and hope to see you again soon.

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2021
Response from GM on 3 Jun 2021
Thank you for being our guest. We are sorry we did not exceed your expectations but hope you will give us another opportunity in the future. Sincerely, Kim Madison, CHA General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best free continental breakfast anywhere. Served at the table by a waitress. Good menu choices.
Stayed 5 nights in May 2021
Response from GM on 27 May 2021
Thank you for being our guest and for taking the time to give us your great comments. We appreciate your business and are looking forward to your next visit.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Front Desk Agent on 14 May 2021
Thank you for rating us! We are glad you stopped in! Safe Travels.

8/10 Good

Justin

Stayed 1 night in May 2021
Response from GM on 27 May 2021
Thank you for your feedback and for being our guest. We hope your future travels bring you back to us soon.