Ratings based on 163 Verified Reviews

3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from IL

Staff was Polite

Posted 26-Jun-2017
When we checked in the staff was polite. Our shower didn't drain and they immediately sent maintenance. The hotel had a weird smell. The pool area was way too slippery for guests; let alone children. A grown man fell and hurt himself while walking. The towel we got at the pool was dirty. The inside rooms around the common area felt like they had very little privacy and it was difficult to sleep with other very loud guests congregating there. When we turned on the lights in the morning, there were roaches in our bathroom. Definitely not what we're used to with Best Western. Would not recommend to anyone. At least the Staff was nice and responsive. Needs a major overhaul.
5 out of 5
by Della

Posted 26-Mar-2017 on Hotels
Nice place wanted to use facilities like pool, games and hot tub but there was some kind of convention going on so everything was full. Did enjoy the shuttle to and from concert.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Mar-2017
It was pretty nice. Game area a little outdated but overall we were super happy. Especially loved the free breakfast. I will not stay at a hotel if they do not offer a free breakfast ad this hotel had the best free breakfast I've ever had
2 out of 5
by A verified traveller

Not good

Posted 27-Feb-2017
The pools not heated the hot tub isnt a standard one it was built by someone that didnt know what they were doing its not hot the room was ok but i reserved through expedia and when i arrived they wanted another 100 dollars in case something was broken it was very frustrating and the manager wasnt nice about it
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel indoor, games, putting green

Posted 05-Feb-2017 on Orbitz
Pros: Even though it is North of Wichita is still easy to get to every where in town
Cons: all was good
Location: In Park City but still easy to get around Wichita access
Clean room connecting restaurant with good breakfast
5 out of 5
by A verified traveller

Wonderful stay!

Posted 26-Nov-2016 on Hotels
I felt like I was in a suite!!
4 out of 5
by A verified traveller

Nice staff

Posted 18-Nov-2016 on Hotels
Construction nearby and had to be careful to drive into the hotel parking lot; other than that, I had a good night sleep after a long drive
3 out of 5
by A verified traveller

Posted 14-Nov-2016 on Hotels
I usually enjoy my stay at the hotel for my kids they enjoy the pool and game room and games. But this time was disappointing the pool was freezing cold kids and i could not go swimming went to tell manager and they said they look into it but nothing was done pool was cold all evening. Everybody was using the hot tub!!!
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 13-Nov-2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from muskogee

Unique layout

Posted 20-Sep-2016
Pros: Liked the direct access from our room to the pool/game area. Very pet friendly.
Cons: Beds could be less firm. Longer time span for breakfast. Hot tub was too hot.
Location: Right off the highway, which was nice.
Hotel staff was very courteous and friendly fro check in to check out. Rooms were clean and comfortable. Our room had direct access to the pool/game area which was great for the grandkids. Breakfast was good. Would go back again.