Don’t stay here if you have a pet! We selected this hotel online because they accepted pets. They never asked us ‘yes or no” if we had a pet, we walked the dog once we got there and the next morning in the dog area right next to our end room, we saw other rooms that said ‘no dogs’ (or maybe “pets”), our room had no such sign on the door, yet they charged our credit card $250 because they claimed we didn’t disclose the dog. Clearly we weren’t hiding the dog but they waited until we left to charge our card. I called them as soon as I saw the charge, about an hour after we left, and the lady said it was because we failed to disclose the dog. This is so wrong! Don’t make the same mistake we did by staying at this hotel.
Comment from Hotel Management
18-Jun-2018 by Cody, Hotel Management
Dear Teri - Lets be honest here and we want to be fair to other guest who may be allergic to pets and smoking. Anywhere you go in USA you have to disclose pets upfront so we can assign appropriate rooms.. Additionally it clear SIGNS that states at FRONT desk, folio and and at room doors as well.
Thanks and take care !