Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Houston

Beautiful hotel

Posted 15-Jul-2016
Staff are exceptional very good quality of service.
Comment from Hotel Management
15-Jul-2016 by GM, Hotel Management
Dear Leegra, I do appreciate hearing that our staff made a difference in your stay! We appreciate hearing back from you. Thank you for staying with us and we hope to see you again. Sincerely, Aaron G. General Manager
4out of 5
by A verified traveller

Pool closed.

Posted 23-Jun-2016
My daughter was disappointed because the outside pool was not yet filed. It had been in the 90s for several days and it was the middle of June in Kansas.
Comment from Hotel Management
23-Jun-2016 by GM, Hotel Management
Dear Valued Guest, I do apologize that our pool is not yet open. We are in the last two weeks of our renovation and we can hardly wait. We appreciate you staying with us and hope to see you again in the future. Sincerely, Aaron G. General Manager
4out of 5
by A verified traveller from Kansas

Great hotel, just under construction

Posted 02-Jun-2016
Pros: the room
Cons: Should be a great hotel once renovations are completed.
Location: Airport nearby and convenience stores within walking distance.
We knew when we booked the hotel it was under construction/renovation, but we got a good deal, so we went for it. I'm glad we did. There was a tough smell in the hallways, but the room itself was very nice for this rating of hotel. Very comfortable bed, sitting area, small fridge, and a nice TV made for a great stay. The breakfast was excellent and hot. Worth a stay whether now or once it is done being renovated.
Comment from Hotel Management
02-Jun-2016 by GM, Hotel Management
Dear Luke, We are happy you enjoyed your stay with us and able to envision what our renovation will offer. Please come back and see us again. Sincerely, Aaron G. General Manager
4out of 5
by A verified traveller from N

Close to downtown, but far enough away

Posted 18-May-2016
Under construction, nice discount online, great service
Comment from Hotel Management
24-May-2016 by GM, Hotel Management
Dear LB, We are happy you enjoyed your stay with us. Our renovation is getting closer to completion and we appreciate your understanding. Please come see us again when you are in the area. Sincerely, Aaron G. General Manager
4out of 5
by A verified traveller from Colorado

clean & comfortable

Posted 18-May-2016
Pros: The room was clean and comfortable.
Cons: Completion of the renovations.
Location: It is located just off a primary road way making it easy to get in and out and around to where ever you might need to go.
Staying at this hotel was a pleasing experience. The room was clean and comfortable. The amenities were good and appropriate. I had good interactions with the staff. There was just a little trouble getting to the parking lot. There was construction out front so I had to make my way through the residential area behind the hotel to get there. It wasn't hard and if you call the front desk they can guide you in. There was some remodeling going on in the hallways but it did not affect my stay. If that sort of thing bothers you call ahead to make sure the renovations are done.
Comment from Hotel Management
25-May-2016 by GM, Hotel Management
Dear Ken, Thank you for your review and kind words about our hotel. We can hardly wait until our renovations are complete and everything we can offer our guests. We do hope to see you again. Sincerely, Aaron G. General Manager
3out of 5
by A verified traveller from Denver, Co

The hotel is in the middle of renovation

Posted 17-May-2016
Pros: As indicated, our room was very nice. The included breakfast was outstanding.
Cons: It will be much better once the renovation is complete and the work crews are gone.
Location: The hotel location would have been excellent if not for the road work.
The hotel and local access roads were being renovated during our stay. Between the lobby and our room, signs of renovation were everywhere. The room itself was nice with a nice size bathroom, mini-refrigerator, coffee maker, king size bed, large flat screen TV and WIFI. We had to use side streets quite a bit to access our areas of interest because of significant road work in the area.
Comment from Hotel Management
24-May-2016 by GM, Hotel Management
Dear Tim, We always appreciate hearing what guests think of their stay with us. Thank you for your understanding of our renovation. We are happy you enjoyed your stay. We also hope the city finishes the road construction soon. Sincerely, Aaron G. General Manager
5out of 5
by A verified traveller

Posted 14-May-2016
clean comfortable rooms, beds very comfortable. Tuck in where you really don't notice it. Had a little problem finding it. They were accommodating an it was late when I check in an they let me have a late check out. Which that was about a hour an half after check out normally
Comment from Hotel Management
17-May-2016 by GM, Hotel Management
Dear Valued Guest, Thank you for your rating of our hotel and comments. We try our best to give each guest a pleasant and relaxing stay. Hope to see you again soon. Sincerely, Aaron G. General Manager
3out of 5
by A verified traveller

In the middle of a renovation

Posted 04-May-2016
Pros: Location
Cons: It would be nice to provide some directions as long as the road construction is active. It was frustrating trying to locate the entrance.
Getting to the hotel was the biggest challenge. Wichita is in the middle of a major roadway construction project, which has closed the main entrance to the hotel. There was no signs indicating how to get to the hotel's secondary entrance. We had to use our mobile map program to look at the street network and identify a potential route. Recognizing the hotel is in the middle of a major renovation, everything about the stay was okay. We were just needing a place to stay near the airport for a night, so we were not there long, and the room was good. I'm sure once the renovation is over, this place will be very nice.
Comment from Hotel Management
09-May-2016 by GM, Hotel Management
Dear Valued Guest, I do apologize that you had a hard time finding our location due to road construction. We are hoping they finish soon. Thank you for your understanding of our renovation at the same time. Please come see us again. Sincerely, Aaron General Manager
4out of 5
by A verified traveller

Posted 22-Apr-2016 on Orbitz
Clean room. Not a lot of noise. Night manager seemed a little inexperienced at checkin. Undergoing renovations.
Comment from Hotel Management
29-Apr-2016 by GM, Hotel Management
Dear Valued Guest, Thank you for your review and comments. We appreciate your understanding of our renovations as we can hardly wait to see the end product. Please continue to be our guest in the future Sincerely, Aaron G. General Manager
1out of 5
by Nona from Olathe

Never again!

Posted 22-Apr-2016 on Hotels
The hotel is under renovation. The halls were full of carpet scraps and debris, the rm numbers were laying on the floor, the toilet handle had to be held down or nothing went down, and there was nm o sign on the bldg. To top it off, the woman refilling the apples at breakfast dropped almost a dozen of them on the floor, picked them up, and put them back in the serving bowl!
Comment from Hotel Management
02-Jul-2016 by Connie, Hotel Management
Dear Nona, Please accept my apologies for falling short of your expectations during your stay. I will be talking with our breakfast attendant and follow up on your concerns. I am sorry about the inconvenience our renovation caused and we are excited to see the final product for our guests. We do hope that you will give us another chance after renovation. Sincerely, Aaron G. General Manager