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Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
2211 E Kansas Ave, McPherson, KS

Reviews

7.2

Good

Rating 10 - Excellent. 151 out of 595 reviews" "
Rating 8 - Good. 216 out of 595 reviews" "
Rating 6 - Okay. 103 out of 595 reviews" "
Rating 4 - Poor. 69 out of 595 reviews" "
Rating 2 - Terrible. 56 out of 595 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dominique

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay! Don't judge a book by it's cover, this was an amazing stay! The pool was under maintenance but we enjoyed exploring McPherson 😀
Stayed 2 nights in Apr 2024

8/10 Good

Mike

Stayed 1 night in Mar 2024
Response from Rodeway Inn McPherson on 6 Apr 2024
Thank you for a great review in regard to your stay with us at the Rodeway Inn McPherson. You have definitely made our day. We will always go above and beyond to offer quality and comfort to our guests. We look forward to seeing you again.

6/10 Okay

Beth

Travelled with family and small children
Liked: Staff & service, amenities
Bathroom was a little dirty. TV turned in but cable didn’t work. Phone in room didn’t work either so I couldn’t call the front desk. We also didn’t have any sheets for the pull out bed. It was too late at night and too cold to walk back to the front desk and ask for things.
Stayed 1 night in Mar 2024
Response from Rodeway Inn McPherson on 10 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.

6/10 Okay

Scotty

Travelled with partner
Liked: Amenities
The room had cob webs and was noisy all night like people walking above. The main door in doesn’t seal, you could see light around it.
Stayed 1 night in Feb 2024
Response from Rodeway Inn McPherson on 11 Feb 2024
Scotty, if you are not completely satisfied with your accommodations, please let us know. This will give us an opportunity to offer you another room, fix an issue or find a resolution. Thank you for being our guest. We hope to leave you with a better impression on a future visit to us.

8/10 Good

Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall during our stay we experienced two different rooms. They were fairly nice but the second had a distinct mold smell. There was one member of staff who seemed to be doing it all. She was amazing and very helpful, not sure of her name. She was running the front desk and housekeeping, and was always so helpful. Good place to stay. No hot breakfast.
Stayed 7 nights in Jan 2024
Response from Rodeway Inn McPherson on 3 Feb 2024
Thank you for choosing to stay at our hotel. We are glad overall you had a pleasant stay and that our staff was attentive to your needs. We will be addressing your concerns and we hope to welcome you back again in the future.

4/10 Poor

Bucky

Travelled with family
Disliked: Cleanliness, amenities
The rooms were filthy the bath tub and sink wouldn't drain and when we asked and told them they sent the guy with draino and a hanger he then used a towel from our room to clean off the hanger as the fumes filled the room. The toilet at one point over flowed we cleaned it asked for more towels and were told we had to take them to the front to exchange them umm they were dirty and so she gave us a bag. We had to borrow the plunger and deal with the toilet. Mildew in thebwindow and bathroom and when we told the frint desk girl she says well the owner owns over 20 chains so i guess he knows what he is doing! Excuse me NO!!
Stayed 4 nights in Dec 2023
Response from Rodeway Inn McPherson on 10 Jan 2024
Thank you for reviewing your recent stay while you were here on a vacation. We are sorry we fell short of your expectations during your visit. We hope you will consider staying with us again so we might serve you better in the future.

4/10 Poor

Natalie

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Some of the outlets/ appliances didn't work. Had to leave a day early for an emergency and was told that I was too late in asking for even a partial refund. I get that there are policies but the whole process could have been easier than what it was.
Stayed 2 nights in Jan 2024
Response from Rodeway Inn McPherson on 9 Jan 2024
We're sorry you are unhappy with the outcome of your stay. Thank you for your review.

2/10 Terrible

Scott

Stayed 1 night in Jan 2024
Response from Rodeway Inn McPherson on 29 Jan 2024
We are disappointed that we did not meet any of your expectations during your stay. If you have any additional feedback please don't hesitate to reach out to us.

4/10 Poor

Sunday

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room itself was spacious and provided great bedding options for our family of five. However, the stairs and hallway outside our room were filthy. It was advertised to have an indoor pool but did not. There was no toilet paper on the roll in our bathroom.The breakfast included was a joke. We would not book this hotel again.
Stayed 1 night in Jan 2024
Response from Rodeway Inn McPherson on 8 Jan 2024
We regret not meeting your expectations during your stay and we have shared your feedback with the leadership team for improvements. Thank you for being our guest.

6/10 Okay

Mona

Liked: Cleanliness
Disliked: Amenities
My room was clean and comfortable. I was there only to sleep a few hours and did like coffee maker in the room. I wasn't told it was a second floor room with 15 steps and no elevator that I knew of. As a very senior woman alone I would have avoided that if I had known. My room had no kleenex type tissues and only a small bit of toilet paper on the roll with no extra roll. The desk staff had a disinterested attitude on checkout, but the check in desk clerk was friendly and helpful.
Stayed 1 night in Dec 2023
Response from Rodeway Inn McPherson on 4 Jan 2024
Your feedback is important to us and we have sent your concerns to the management team for their review. We do hope to have another opportunity to serve you better in the future.

8/10 Good

Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No business center like advertised, rooms don’t seem noise proof either. Staff is very nice and accommodating when you need things. Good for long stays.
Stayed 7 nights in Dec 2023
Response from Rodeway Inn McPherson on 23 Dec 2023
Thank you for taking the time to provide valuable feedback and we look forward to another opportunity to serve you in the future.

6/10 Okay

Kellie

Business traveller
Disliked: Cleanliness, property conditions & facilities
Buildings are run down. Stairwells dirty. Room was adequate for the money. Amenities listed are inaccurate
Stayed 12 nights in Dec 2023
Response from Rodeway Inn McPherson on 16 Dec 2023
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Rodeway Inn McPherson on 15 Dec 2023
Thank you for reviewing your stay at the Rodeway Inn McPherson. It is a pleasure to know you had an enjoyable experience with us. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area.

8/10 Good

Coral

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is good for long stays. But housekeeping does not come, I am unsure of if they offer housekeeping or not.
Stayed 7 nights in Nov 2023
Response from Rodeway Inn McPherson on 13 Dec 2023
Thank you for your recommendation, and we look forward to welcoming you again the next time you are in our area!

8/10 Good

mary jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice. The breakfast could be a little better. The room was nice.
Stayed 1 night in Nov 2023
Response from Rodeway Inn McPherson on 5 Dec 2023
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Yajaira

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Oct 2023
Response from Gm Kim on 24 Oct 2023
We're so glad you had a great stay! Thank you for choosing Rodeway Inn, and we look forward to seeing you on your next visit to McPherson!

4/10 Poor

Liz

Liked: Staff & service
There was someone's underwear behind the side table. My feet got a bit dirty when walking on the floor. The toilet took a LOT of effort to flush (hold BOTH buttons in and wait...and wait). The shower spray was almost to the back of the tub. No Kleenex, no spare roll of TP. There was virtually no breakfast. Thank God there was coffee. The room looked nice but was more annoying than refreshing in the details.
Stayed 2 nights in Oct 2023
Response from Rodeway Inn McPherson on 13 Oct 2023
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at the Rodeway Inn McPherson we continuously strive to meet your needs and expectations.

10/10 Excellent

todd

Liked: Cleanliness, staff & service
This is a low cost alternative, quit gripin, about every lil thing, it ain't the waldorf astoria.
Stayed 3 nights in Oct 2023
Response from Rodeway Inn McPherson on 9 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. You are our most valued guest. We sincerely appreciate your feedback!

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Price was ok however the room was not cleaned very well and there was some strange smells in it, I will not stay here again
Stayed 1 night in Sep 2023
Response from Rodeway Inn McPherson on 27 Sept 2023
Debra, we are disappointed to hear that we did not meet your expectations during your stay with us. It is our hope that you will consider giving us another chance to show you the hospitality you deserve and should expect from us.

2/10 Terrible

Timothy

Disliked: Cleanliness, property conditions & facilities
Flooding outside door due to draining of the pool. Lack of weather stripping allows bugs to enter. Uncomfortable mattress.
Stayed 2 nights in Sep 2023
Response from Rodeway Inn McPherson on 26 Sept 2023
We regret not meeting our expectations during your time spent with us. We do hope you will consider giving us another chance to show you the hospitality you deserve and should expect from us.

8/10 Good

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rodeway Inn McPherson on 22 Sept 2023
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
McPherson stay
Met a friend at Hillsboro for a 4pm life celebration of a friend’s father. Spent the night at McPherson at Rodeway. Enjoyed our stay! Visited Applebees that pm and Braun’s the next day! Would recommend‼️ (Forgot to mention to the front desk, they need to repair elec plug-in behind S bed.)
Stayed 1 night in Sep 2023
Response from Rodeway Inn McPherson on 19 Sept 2023
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Rodeway Inn McPherson on 22 Sept 2023
Thank you for your recommendation and we look forward to welcoming you back again next time you are in our area.

4/10 Poor

Kathy

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The gal checking us in was great. The room, however, was not. There was a roach and silverfish and black bug in the sink, a big spider in bathroom, and a cricket in the shower. Hard to sleep after experiencing those bugs.
Stayed 1 night in Sep 2023
Response from Rodeway Inn McPherson on 19 Sept 2023
We apologize that your stay was less than perfect. Our pest control company regularly visits the hotel, however we will be sure to have them service your room and outisde area. We hope you will consider staying with us again the future.

10/10 Excellent

Lynne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome- so curtious and helpful!
Stayed 1 night in Sep 2023
Response from GM Kim on 18 Sept 2023
We loved having you, and greatly appreciate the positive feedback! We hope to see you again soon. Thank you so much!

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Could have been better.
Not the best stay we have had in a hotel. The room was dated and we hope clean, was really had to tell with the dim lighting that was in the room. One lamp didn't even have a light bulb. Across from the door to the room we stayed in there was a car that looked to have been wrecked and left. Gas can sitting beside it along with several other items. The breakfast was a joke. Not even open the morning we left so we could get coffee. The morning before had no milk they had ran out and I guess no one could buy more. Check in was easy and it was a place to sleep.
Stayed 3 nights in Sep 2023
Response from BradF on 14 Sept 2023
Hi,Thanks for taking the time to review and the positive score. We will take a look at your room and see how we can improve. Sorry about breakfast we will see what we can do. Great to hear check in was easy. Thanks

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from BradF on 12 Sept 2023
Hi Jerry,Really appreciate the top notch review and your time on doing this. Thanks

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Rodeway Inn McPherson on 7 Sept 2023
Comfortable and clean accommodations are what we want to deliver to our guests. Thank you for taking the time to share your experience with us. We truly appreciate your recommendation and we look forward to welcoming you back again soon!

8/10 Good

Edward

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Low cost
Stayed 1 night in Aug 2023
Response from BradF on 3 Sept 2023
Hi Edward,Thanks for leaving us a review. Great we could give you a low price on your room rate.

6/10 Okay

Yong, Mission Viejo

Disliked: Amenities, property conditions & facilities
Shower boith needs improvement, causes flooding on tge bathroom floor..
Stayed 1 night in Aug 2023
Response from Rodeway Inn McPherson on 25 Aug 2023
We apologize for not meeting your expectations. Thank you for being our guest and sharing your feedback.

8/10 Good

Milianee

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2023
Response from Rodeway Inn McPherson on 12 Aug 2023
Thank you for being our guest. We value your business and hope to welcome you back soon.

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Rodeway Inn McPherson on 8 Aug 2023
Reading anonymous reviews are difficult to determine your reservation information. If you have time please give us a call to discuss your review in more detail.

6/10 Okay

James

Stayed 2 nights in Aug 2023
Response from Rodeway Inn McPherson on 27 Aug 2023
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.

4/10 Poor

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The online photos were different than the facility.
Stayed 3 nights in Jul 2023
Response from Rodeway Inn McPherson on 3 Aug 2023
Thank you for your feedback. Have a great day ahead!

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service
Poor management
Maintenance man barged into our room unannounced for no reason and managements answer was “oh well, it happens!”
Stayed 1 night in Jul 2023
Response from Rodeway Inn McPherson on 3 Aug 2023
Your review concerns us. We will be looking into your comments and addressing them. We apoligize for any inconvenience during your.

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Rodeway Inn McPherson on 30 Jul 2023
Thank you for such a fantastic review and recommending our hotel. We're grateful for your business.

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No ice machine
Stayed 1 night in Jul 2023
Response from Rodeway Inn McPherson on 30 Jul 2023
Thanks much, Jacquelyn for being our guest. We are happy to hear that you enjoyed our service.

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
A little disappointed
Would have been nice to have a clean room before we got there. Lots of bugs in the room. A few around the bed but lots in the bathroom. Hair was on shower wall before my daughter and I got in the shower.
Stayed 2 nights in Jul 2023
Response from Rodeway Inn McPherson on 27 Jul 2023
In the future, Stephanie, if you are not satsifed with your accommodations, please let us know. This will give us an opportunity to offer you another room more to your liking or fix any issues. Thank you for being our guest and sharing your feedback.

10/10 Excellent

Derrick

Stayed 1 night in Jul 2023
Response from Rodeway Inn McPherson on 30 Jul 2023
Thank you so much! We’re grateful to have you as our guest. Have a wonderful day!

8/10 Good

Gina

Stayed 1 night in Jul 2023
Response from BradF on 11 Jul 2023
Hi Gina,We really appreciate the review Gina,Let us know how we can improve.Thanks

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Rodeway Inn McPherson on 9 Jul 2023
Comfortable and clean accommodations are what we want to deliver to our guests. Thank you for taking the time to share your experience with us. We truly appreciate your recommendation and we look forward to welcoming you back again soon to the Rodeway Inn McPherson!

6/10 Okay

William

Travelled with family
Not bad for the price, nice room... Got kicked out of the pool after 15 minutes because the temperature was 70... No ice .. the pool part made me angry, that's why we picked this motel
Stayed 1 night in Jul 2023
Response from GM Kim on 2 Jul 2023
We do apologize, but it is our responsibility to keep guests as safe as possible during thunder and rainstorms. Thank you so much for your feedback!

2/10 Terrible

Ryan

Stayed 1 night in Jun 2023
Response from Rodeway Inn McPherson on 3 Jul 2023
Thank you for your feedback, if you have more information, it would be appreciated. Safe and pleasant travels.

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness
Swimming pool was not filled or working. Would like to see it fixed. Loved the recliner in the room.
Stayed 4 nights in Jun 2023
Response from Rodeway Inn McPherson on 15 Jun 2023
We appreciate your feedback, Nancy. We have taken note of your concerns and we look forward to welcoming you back again to the Rodeway Inn!

2/10 Terrible

Karen

Stayed 1 night in Jun 2023
Response from Rodeway Inn McPherson on 15 Jun 2023
Hi Karen, in the future, if you are not happy with your accommodations or our facility, please let us know. This will give us an opportunity to fix an issue, find you another room, or find a resolution. Thank you for your business.

4/10 Poor

Manuel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Rodeway Inn McPherson on 11 Jun 2023
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. We hope you will consider staying with us again in the future.

6/10 Okay

Tuan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in May 2023
Response from Rodeway Inn McPherson on 23 May 2023
We truly appreciate our guests comments and concerns, Tuan. Please let us know if there is anything we need to improve on. Thank you for your feedback and for your valued business.

4/10 Poor

Susie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The receptionist didn't seem to know what she was doing. She said she was not familiar with the computer system. Out key didn't work at the door. I had to go back to get another one. The breakfast was a joke....2 yogarts, 2 pieces of bread for toast and that was about it;
Stayed 1 night in Mar 2023
Response from Rodeway Inn McPherson on 1 Apr 2023
Thank you for taking the time to review the Rodeway Inn McPherson. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We hope you will give us another chance to show you our commitment to service for all of our guests.

4/10 Poor

Ricky

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were dirty with plan b and condoms. Water was dirty. Knocking on doors and windows at 2am. Online it said it had a pool and jacuzzi. Got there and it had nothing. The breakfast selection was not good at all. I couldn't even get my money back to not stay another night. Not happy
Stayed 2 nights in Mar 2023
Response from GM Kim on 28 Mar 2023
We're very sorry to hear your stay did not go as planned. However, I personally inspected the room before check-in, and no trash was found during my inspection. We do apologize for any disturbance created by other guests. These issues were not reported to me as the general manager. Please feel free to contact the property to resolve these concerns. Thank you so much!

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
To cold out for anything other than the room.
Stayed 1 night in Mar 2023