Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from DCKs

Not quite what we expected...

Posted 01-Feb-2016
Pros: Great location. Lovely rooms. Very quiet.
Cons: The restaurant needs to take a good look at it's front and back of house staff.
Location: Wichita Art Museum is close. Close to Old Town.
The room was spacious and lovely. The front desk staff was very helpful and kind. Had trouble with the valet service as there didn't seem to ever be anyone working it (not that you needed it, there was a parking garage available right there)but if it's an advertised service, then I expect someone to be there during the day. Had to have front desk staff get the car one day and one of the waiters in the restaurant get it another day. The hotel bar and restaurant needs a manager to train front and back of house staff. Saturday, 1pm, we decided to have a drink in the bar. There was one person working(the place was dead) and he admitted that he only bartended once a month. The drinks were fantastic and he did a great job, but it took him 20 minutes to figure out where everything was to be able to make 4 different drinks. He was very nice and we were in no rush, but there was a moment of panic by us as we watched him crawl around on the bar trying to find all the correct spirits. Decided to have breakfast with friends on Sunday morning. Had to refill our own water and coffee from the wait station b/c our waiter disappeared for 20 minutes+. When we received our order, the food was not as listed on the menu/ordered. I ordered poached eggs, which basically came out as hard boiled. The restaurant is a lovely space, but we were not taken care of and breakfast took us almost 2 hours for 6 people. Other people came and went in the time it took to receive our breakfast.
5 out of 5
by A verified traveller

Beautiful and relaxing!

Posted 26-Jan-2016
Gorgeous hotel in and out! Staff friendly and welcoming. The lock quit working on my door and they immediately switched my room!
5 out of 5
Recommended
for Everyone
by A verified traveller from w

Was great

Posted 19-Jan-2016
everything was great I have a good time but I have the parking issue so they charging me everyday $12 parking fee if there are4 star They must have free parking or free valet I live in Vegas my Vegas express parking is free, stay this hotel it's good and I love it
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Comfortable-Spacious room

Posted 18-Dec-2015
Pros: See above
Cons: Serve in the bar and restaurant was slooooow
Bed A+++ Internet+++ Shower+++ Friendly and helpful Staff Centrally located I would recommend this hotel to anyone!
5 out of 5
Recommended
for Everyone
by A verified traveller

The best!

Posted 07-Dec-2015
Everything was top quality, new, clean, and spacious. No complaints from me, I will definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Oct-2015
Great stay and the staff was very accommodating.
5 out of 5
Recommended
for Couples
by Nanci

This traveller left a rating score only Posted 13-Oct-2015 on Hotels
5 out of 5
Recommended
for Couples
by Lindsey

This traveller left a rating score only Posted 13-Oct-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by maria from fort worth

amabilidad

Posted 07-Oct-2015 on Hotels
Las personas en el Front desk fueron muy amables
5 out of 5
Recommended
for Everyone
by A verified traveller from Omaha, NE

Great stay!

Posted 03-Oct-2015
Location: Very close to Intrust Bank Arena and Old Towne.
We came into town for a concert and our stay at the hotel was fabulous. Very quick check in process, very clean and spacious room! Breakfast at the restaurant in the hotel was great and affordable. Would definitely stay at this hotel again.