Indoor pool

Reviews of Wingate by Wyndham Wichita Airport

3 out of 5
Wingate by Wyndham Wichita Airport
5500b West Kellogg Drive, Wichita, KS

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 953 reviews" "
Rating 8 - Good. 354 out of 953 reviews" "
Rating 6 - Okay. 164 out of 953 reviews" "
Rating 4 - Poor. 76 out of 953 reviews" "
Rating 2 - Terrible. 61 out of 953 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks the hotel is great as the advertising.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aime

Stayed 1 night in Mar 2024

6/10 Okay

Kevin, TOMAHAWK

Travelled with family
Liked: Staff & service, property conditions & facilities
They charged me a $50 incidental charge,said I would get credit in three to five days?
Stayed 1 night in Feb 2024
Response from Cindy on 29 Feb 2024
Thank you for staying with us. To further explain, as stated in the policies when you first booked the room, yes, a 50 damage deposit is authorized to your card when you check-in. This is not an unusual practice in the hotel business. This authorization is released the day you check-out, providing there are no damages incurred. Once we release those funds, it could take 3-5 days for your bank to release that 50 hold.

10/10 Excellent

Jean

Travelled with family
Liked: Amenities
Very clean, furnishings and lobby look updated. Quiet. Beds comfortable. Bathroom clean and tidy with good amount of supplies.
Stayed 1 night in Dec 2023

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Satisfactory no frills
Water leaking from ceiling. Had to switch rooms. Very difficult to find hotel even when using different GPS apps.
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe, would recommend
Very comfortable bed and clean room with modern touches to the rooms and common areas. Hallways, stairways, and elevator are pretty dated but felt safe for the most part. Great breakfast too! The hotel itself is a little tricky to get to off the interstate but was tucked away from any busy areas and felt safe.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service
The breakfast was actually pretty decent and had lots of options. The staff was friendly and were kind enough to let me check out an hour later on my last day. The lobby area was up to date and the rooms were pretty nice. But need some updating. Good price for stay.
Stayed 4 nights in Oct 2023

8/10 Good

Pam

Travelled with family
Stayed 1 night in Oct 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasant and comfortable!
Stayed 1 night in Oct 2023

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient for where we were.going the next day
Stayed 1 night in Sep 2023

10/10 Excellent

Tricia A

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great staff friendly and helpful and room was quite
Stayed 1 night in Sep 2023

6/10 Okay

Karen

Travelled with family
The TV turned on and then it kept trying to search for channels the entire time.
Stayed 1 night in Sep 2023
Response from Cindy on 3 Oct 2023
Thank you for letting us know. We are so sorry that our staff did not make sure TV was working properly prior to your arrival. I hope you let our front desk know so they could change to input to HDMI instead of TV. Our room inspector has been reminded to more consistently check TV function when verifying room readiness.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
The front staff were fun and friendly. The rooms were very neat and clean. I was pleased by the air conditioning unit. It worked very well.
Stayed 1 night in Sep 2023
Response from Cindy on 3 Oct 2023
Thank you for taking time to post your positive experiences. It was a pleasure to meet you and we look forward to the next time.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very peaceful and clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Anna Faith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very cordial and the place is very clean.
Stayed 3 nights in Aug 2023
Response from Cindy on 3 Oct 2023
Thank you for taking time to post your positive experiences. We will pass on your comments to our staff so they will know their diligence is appreciated. Just know that we are always here for you.

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed being able to adjust the thermostat to a comfortable temperature for me, since I have heat sensitivity issues.
Stayed 1 night in Aug 2023
Response from Cindy on 3 Oct 2023
We are pleased that you enjoyed your stay and the ability to adjust room temperature. Looking forward to seeing you again.

4/10 Poor

Xavier

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My bathroom in my suite was terrible. I opened the water and the handle stayed in my hand. When I managed to hold it and turn the valve on, the water hose for the bath flew off the wall and water went everywhere. The second bathroom I had was rather filthy and bath wasn't cleaned very well. Not to mention one of the sinks was clogged and remained clogged for the entire stay.
Stayed 2 nights in Aug 2023
Response from Cindy on 25 Aug 2023
We apologize that all was not up to par for your stay. The shower valve handle, the tub spout, and the pop-up stopper in the sink has now been repaired. We are sorry that this was not fixed prior to your stay and have strongly reminded our cleaning staff that these kinds of problems need to be reported immediately so that a guest is not the one to experience it. Our front desk staff have also been reminded that a room move needs offered when a guest reports issues. Thank you for your review so that we could get these items fixed.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was great. Especially the young man that checked us in, I believe his name was Aaron. Very much on top of his game.
Stayed 1 night in Aug 2023
Response from Cindy on 3 Oct 2023
We are pleased you enjoyed your stay. We will share your comments with Aaron so he'll know he was appreciated. Thank you for taking time to let us know.

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke and mirrors. Don’t be fooled by the pictures. The facilities were less than stellar.
Stayed 1 night in Aug 2023
Response from Cindy on 3 Oct 2023
We are saddened to hear that you found us lacking in quality. The pictures on our listing are NOT photoshopped, so not sure what was different in real life. If you care to, please let us know more about what you saw that needs improvement.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Would definitely stay here the next time I am in Wichita!
Stayed 5 nights in Aug 2023
Response from Cindy on 3 Oct 2023
Thank you for sharing your experience. We look forward to the next time you come this way.

10/10 Excellent

Christian E

Stayed 1 night in Aug 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
We stayed overnight on a long road trip. The room was nice, the location was good, and the employees were friendly and helpful.
Stayed 1 night in Aug 2023
Response from Cindy on 3 Oct 2023
We will pass on your positive comments to our staff. It will be good for them to hear that they are appreciated. Thank you again. We look forward to the next time we can be of service to you.

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to wal mart. Staff was helpful. We enjoyed our stay
Stayed 1 night in Jul 2023

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, quiet and great place to stay.
Stayed 1 night in Jul 2023

10/10 Excellent

jeronimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Josh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size pool, wish they had a hot tub. Front desk evening gentleman was kind and friendly when we needed a few things as we declined having the room cleaned on our second day. The room floors need mopped. My feet got black. There was animal crackers behind the toilet on the floor, not from us. The bed felt great and the air conditioner worked great!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lia

Stayed 2 nights in Jul 2023

10/10 Excellent

Caroline

Stayed 1 night in Jun 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Iris

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Larry

Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I thought was ok a little outdated on a lot of things. Pool was ok but no hot tub. I think it’s just an older hotel.
Stayed 2 nights in Apr 2023

6/10 Okay

Byron

Stayed 2 nights in Apr 2023

10/10 Excellent

Malisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, and very well insulated. Was close to everything we wanted to do.
Stayed 2 nights in Apr 2023

4/10 Poor

Kristine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not clean. A lot of men hanging out in the parking lot. Fire alarms went off multiple times
Stayed 2 nights in Apr 2023
Response from Cindy on 15 Apr 2023
Thank you for letting us know. The men in the parking lot are students at a nearby technical school. We appreciate that they don't all hang out together in a room with the potential of disturbing occupants of other rooms, but we will talk to them about using our lobby instead of our parking lot. We apologize for the alarms. There was one smoke detector among the many near our event space so it kept triggering the system since it was not working properly. We have learned from this incident to prevent it happening again. Thanks also for letting us know that your room was not up to par. This will be addressed with the person responsible for inspecting our rooms. Mistakes can happen, but we are supposed to catch the mistakes before a guest does. Again, thank you for your feedback.

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just 1 night, it will work.
Our original room, the toilet wouldn’t flush. We got in around 9:30, it was after 10 before we realized this. The front desk person just offered to change our room. Which was acceptable but inconvenient after already preparing for bed. The ceilings are seriously low. The whole place was poorly remodeled, our faucet in the shower was sticking out from the wall…like it could just fall out.
Stayed 1 night in Mar 2023
Response from Cindy on 26 Mar 2023
We apologize for the inconvenience of a room move. We did not want to further delay you from going to sleep by having to wait on someone to come fix it. We will remind our room attendants to let us know if there is ever anything that does not seem to be working right so that we either fix it prior to renting the room or remove the room from market. If you come this way again, please request an upper floor. The drop ceiling in the 1st floor hallway is lower than other floors in order to cover wiring and ductwork. Our guestrooms all have 9-10 foot ceilings, but we can understand how the low hallway ceiling on that first floor can be off-putting. Thank you for letting us know about the shower faucet. We will be sure to go fix that.

10/10 Excellent

Huoy

Liked: Cleanliness, staff & service, property conditions & facilities
the property is located in a quiet area. the staff were friendly. The trash was everywhere outside the property fence.
Stayed 1 night in Mar 2023
Response from Cindy on 26 Mar 2023
Thank you for sharing your experience. We are pleased that you enjoyed your stay. We have again picked up a lot of the trash outside our property fence. Kansas Winds!

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the night before our trip
Stayed 1 night in Mar 2023
Response from Cindy on 26 Mar 2023
Thank you for taking time to post your review. We look forward to the next time we can be of service.

6/10 Okay

Sandra

Stayed 1 night in Mar 2023

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property was clean, price is reasonable, and hotel was near my destination.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
Stayed 1 night in Jan 2023

4/10 Poor

Donald

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice hotel. Except it was about 50 degrees in the halls and in the room till I turned on the heat. Also there was no real hot water in the shower.
Stayed 1 night in Jan 2023
Response from Cindy on 4 Feb 2023
We are so sorry that all was not as it should have been. Our front desk staff overlooked getting all the arrival rooms pre-heated. Additionally, we discovered that one of the circulating pumps had gone out earlier that day which prevented proper circulation of hot water. Staff have been firmly reminded about pre-heating rooms and the circulation pump has been replaced. Again, we are so sorry that this happened.

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgraded rooms were nice and the room was clean. We were looking forward to the breakfast, but due to a car taking out a power pole there hotel had no electricity when we got up.
Stayed 1 night in Jan 2023
Response from Cindy on 26 Mar 2023
Thank you for your review. We are pleased that you enjoyed your stay.....and are sad that you missed our breakfast due to the irresponsible behavior of a driver. It was a frustrating day for all of us......

10/10 Excellent

Cheryl

Stayed 1 night in Jan 2023

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk individual kind and helpful with internet connection.
Stayed 1 night in Jan 2023