A One Man Show
Returning around 5:00 p.m. I found my room key demagnetized. Had to wait 15 minutes for help because there was only one person working the front desk. Room had NOT been serviced, but there was no one to do it by then. The same front desk woman was the one to deliver fresh towels, and it took her an hour because she was checking people in.
Called to speak to a manager, but the same woman told me none were on duty! Made me feel like there would be no one to help if we had a room problem at night. She was doing her best, and I appreciated her.