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Reviews of Maron Hotel And Suites

2.5 out of 5
Maron Hotel And Suites
42 Lake Avenue Ext, Danbury, CT

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 937 reviews" "
Rating 8 - Good. 308 out of 937 reviews" "
Rating 6 - Okay. 188 out of 937 reviews" "
Rating 4 - Poor. 94 out of 937 reviews" "
Rating 2 - Terrible. 71 out of 937 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sue

Liked: Cleanliness, staff & service
Other than a burn in an extra blanket with hair on it and the fact that there are no jacuzzis it was ok
Stayed 1 night in Mar 2024

2/10 Terrible

Shannon, New Milford

Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

FRANCISCO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Manager & Associates on 14 Mar 2024
Thank you for your excellent review.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Was in the area to visit a local friend. This hotel is ideal for an overnight stay. Rates are reasonable and close to things in the area. Staff members are friendly and helpful. The hotel has great potential but needs some minor upgrades. The lighting in room is extremely dark and could be improve with just the use of brighter L.E.D bulbs which are energy efficient and reasonable priced. That was my biggest con during my stay.
Stayed 1 night in Mar 2024
Response from Samantha and the rest of The Maron Hotel Staff on 14 Mar 2024
Thank you for your 5 out of 5 score.

8/10 Good

william, dorchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stopover heading for New York Easy access from I84. Many dining options close. Danbury Mall nearby. Grab and go breakfast good.
Stayed 1 night in Jan 2024
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you for staying with us and taking the time to give us such a nice review. We look forward to seeing you on your next visit.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were only at the hotel for one night. It was clean, quiet (except for a little road noise) and the person that checked us in was excellent. He was friendly, quiick, and gave us great suggestion for dinner.
Stayed 1 night in Jan 2024
Response from Samantha on 5 Feb 2024
Thank you for your excellent review. We are looking forward to seeing you next time you visit Danbury, CT..The Maron Hotel Staff

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Was fine!
Stayed 1 night in Jan 2024
Response from Front Desk Associate on 5 Feb 2024
Thank you for the excellent review.

8/10 Good

Thomas

Stayed 3 nights in Jan 2024
Response from Front Desk Associate on 5 Feb 2024
We appreciate the great review.

6/10 Okay

Trevor

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was clean and we had no issues. The service wasn't great. There was no attempt to talk about anything other than the bare minimum needed. The wifi was slow, the water was like-warm at best even after bringing it up to the front desk. They went to reset the water heater when I told them it was cold and it got just slightly warmer. Breakfast was cold and hard bagels with warm cream cheese and fruit. I would stay again if absolutely needed during another storm but I wouldn't call it anything more than a middling experience. They were there when I needed them and that's it.
Stayed 1 night in Jan 2024
Response from Samantha on 16 Feb 2024
Thank you for your response. Our staff has worked out the kinks. Hopefully we will see you on your next visit. The Maron Hotel Staff

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not the relaxing stay that I was hoping for
I booked this two-night stay at this hotel because I needed to relax.....The desk agent was nice, My first problem was that I was given the wrong room I paid for a room with a jacuzzi and I was given a room without one, went back down to the front desk and I was then given a key to the correct room now I had to drag my stuff from the first room to the correct room which was a hassle. The second problem was that there wasn't any hot water which meant I couldn't use the jacuzzi, or take a shower, so my first night was already ruined. I waited until the next day figuring something would be done but nothing was fixed so I called down to the front desk only to realize that they knew that there was no hot water and that they were now going to try and get it fixed, It was fixed I was able to use jacuzzi and I checked out the next day. Not the relaxing stay that I was hoping for.
Stayed 2 nights in Nov 2023

8/10 Good

LAWANDA

Liked: Room comfort
Comfy bed
Stayed 1 night in Dec 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you very much for staying with us and for taking the time to give us such a nice review. Hopefully we will see you on your next visit.

8/10 Good

melvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a nice design with a soaring 4 story atrium under a glass roof leading to the registration desk. It had a nice underground garage with a swift elevator. The room was spacious and clean. When I went to check out I put a box on the counter, it started to open up and the clerk pulled out some packing tape and sealed it for me. The downsides were minor-the refrigerator was noisy and we were on the street side of the building thus had some road noise. (but I am noise sensitive) The hot water for tea at the breakfast setting was in a carafe that had been used for coffee at some point and this slightly flavored the tea. The included breakfast was a bit sparse. But, overall this hotel is a great place for the price.
Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you for Choosing us and taking the time to leave us such a nice review. Our tea carafe now only holds water .See you on your next visit.

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 5 Feb 2024
Thank you for your great review.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you for the excellent review.

10/10 Excellent

Georgette

Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you!!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect location from WCSU westside campus. The rooms are spacious and clean. The staff is friendly!
Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you. We appreciate you! See you next time!

10/10 Excellent

EUNYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank You!

4/10 Poor

Edward

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The staff at The Maron Hotel and Suites on 12 Mar 2024
Thank you for your review.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you!

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
bar and kitchen not open
Stayed 1 night in Nov 2023
Response from Manager & Associates on 12 Mar 2024
Apologies.

8/10 Good

Robert S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the false ads from Expedia about breakfast included. Other than that,everything else was great. Quiet and clean.
Stayed 3 nights in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Apologies. We have a Light Continental Breakfast which includes;Coffee ,Hot water, Fresh Fruit, Bagels and Danishes.

8/10 Good

malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice king suite. love the big open space of the lobby.
Stayed 2 nights in Sep 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you so much for your nice review.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service
Verify friendly and efficient staff, perhaps because it wasn’t busy. Rooms are a little tired and could use some upgrading.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you for your perfect score!

6/10 Okay

Daniel, Poughquag

Liked: Cleanliness, staff & service
Disliked: Amenities
The internet is extremely weak. It’s impossible to stay on line. If you are trying to work, be prepared to be frustrated. Also, they say they have a continental breakfast. What they serve is insulting.
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

Business traveller
Disliked: Property conditions & facilities, room comfort
No dining/food service available.
Their food service has been shut down since Covid. It would have been nice to know before we booked, as we had planned on dining and utilizing their room service. In the morning, they put out cellophane wrapped cold, untoasted bagels, with no toaster available. The staff was very courtesy and professional.
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect pet friendly overnight
Great spot. Beautiful big room and pet friendly! Loved our stay.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you SOO much!

10/10 Excellent

Raymond, EIGHTY FOUR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old fashion hotel. Has the charm of the past. Lovely stay. Comfortable and great staff. Good value.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you!

10/10 Excellent

Laura

Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you!

10/10 Excellent

Ray

Liked: Cleanliness, staff & service
Staff was very friendly and helpful. Would have been awesome if their restaurant and bar was up and running.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Apologies. Thank you for the perfect score despite that.

4/10 Poor

Linda

Travelled with family and small children
Disliked: Amenities
Property is outdated, bathroom in all rooms was noisy upon flushing. You could hear other residents talking in their room. Staff not friendly.
Stayed 1 night in Oct 2023

6/10 Okay

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Spotty wifi
Stayed 1 night in Oct 2023

10/10 Excellent

Sun Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was very kind and the room was very clean. A big grocery is nearby, walkable.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you.

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Kenneth

Business traveller
Disliked: Amenities
Property was older and rooms needed updating. The bed was too hard!
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa, Manorville

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was perfect for what we needed. A one night stay nearby many restaurants. It was clean, friendly service.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you!

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff really goes out of their way to help you out. There is no hesitation to come to your room to help you with any issue. Family run hotel that is really great for a stay. I would certainly recommend
Stayed 1 night in Oct 2023
Response from Manager & Associates on 12 Mar 2024
Thank you for the review!

6/10 Okay

Bethany

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we got there they told us that they were overbooked and complained to us about it, a lot. We stood there just waiting around for them to figure out things, finally got our room, but it wasn’t what we asked for…ended up with just one bed and my son had to curl up on a loveseat. Random stains everywhere, including the linen. I specifically chose this hotel because it offered laundry service (both on Travelocity and on their own website) but when I asked they said they didn’t do that anymore. Smelled like cigarette smoke in the room. Stains on the toilet, rings left on the furniture, mold in the tub. The fan in the bathroom was caked so badly with dust that it didn’t work right…. In a pinch it was ok, but I will not be staying there again. The parking garage is “at your own risk” and looks like it came straight out of a horror film.
Stayed 1 night in Oct 2023

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and the place was clean. Could use a little updating but otherwise totally fine for a one night stay to visit my son at WestConn!
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank You! See you next time.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Samantha on 12 Mar 2024
Thank You!

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi signal was weak in the room that I was in
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were over the top helpful. Thank you
Stayed 1 night in Sep 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in Danbury by FAR!! Hidden Gem!
I can not say enough about this hotel. It is probably the cleanest hotel I’ve stayed in, in a long while. Every time we walked in the cleaning lady was vacuuming, cleaning the glass and even scrubbing the bell hop cart! Mary Elizabeth and Samantha at the front were kind and caring. They made sure we were enjoying our stay. The room was big and roomy. The hotel is dated probably late ‘90’s early 2000’s BUT (and this is big) not one pull in the carpet or stain, not one shred of ripped wallpaper or mold in the caulk in the bathroom, no chipped paint NOTHING! Pristine condition!! I inspected everything. Very, very impressed by the care of this property. The continental breakfast was just that. Coffee, tea, apples, oranges and wrapped bagels with cream cheese. No hot breakfast. But I personally don’t care about that. I’d rather have a clean, comfy room and bed! And yes the bed was COMFY! Microwave, frig and coffee maker in the room. Close to mall, WestConn, Stop n Shop next door, hibachi across the street.
Stayed 1 night in Sep 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you so much we appreciate you wonderful review and hope to see you again soon!

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their ad on Expedia was totally misleading. There is no iron gate to big house on a hill. The restaurant and bar have been closed for years. The breakfast was stale, cold bagels, apples and oranges. Looks like they just kept putting out what ever was left over from the previous day. The carpets were filthy.
Stayed 4 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Had to ask to get hot water. Not friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Adrienne M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to stop and shop!
Stayed 2 nights in Sep 2023
Response from Samantha on 21 Sept 2023
Thank you so much for your excellent review. we appreciate it.. Hope to see you soon.The Maron Hotel Staff

10/10 Excellent

Janine, forked river

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Samantha on 21 Sept 2023
Thank you so much for staying with us at The Maron Hotel and Suites and your great review. Hope to see you next time you visit Danbury, CT.Thank you, Your friends at the Maron Hotel

4/10 Poor

Pearl

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Justin

Travelled with family
Liked: Cleanliness, staff & service
Good service, tired hotel.
Hotel is tired. Needs modernization. “Breakfast” is a stretch. Some mediocre bagels in Saran Wrap (no toaster) and cream cheese packages. Coffee of average taste.
Stayed 1 night in Sep 2023

8/10 Good

Stuart

Travelled with family
To call what you put out in the morning “breakfast” is a gross misrepresentation that is unbecoming your otherwise nice motel.
Stayed 1 night in Sep 2023