Ratings based on 290 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Great Hotel!

Posted 18-Jul-2016
The hotel was extremely clean. The staff very friendly and professional. Would definitely stay here again !
Comment from Hotel Management
18-Jul-2016 by Alissa C., Hotel Management
Thank you for your great review on your recent stay! We are so happy to hear you had such a great stay and we look forward to your return visit.
4out of 5
by A verified traveller

Posted 18-Jul-2016
Reservation was honored. Room was sufficient and staff was attentive. Good attention to detail on morning buffet in replenishment.
Comment from Hotel Management
18-Jul-2016 by Alissa C., Hotel Management
Thank you for your review on your recent stay. We are pleased to read you had a nice stay while with us. We look forward to seeing you again in the near future.
5out of 5
by A verified traveller from New Hampshire

good location, friendly staff

Posted 31-May-2016
Pros: layout of the suite, condition of the hotel
suites are well appointed and efficient. good location, friendly staff. clean , well maintained facility.
Comment from Hotel Management
31-May-2016 by Alissa C., Hotel Management
Thank you for your review on your recent stay. We are very pleased to read you had a great stay and all look forward to having you as our guest again in the near future.
5out of 5
by A verified traveller from Kaiserslautern

Schönes Hotel

Posted 17-May-2016
Location: Outletcenter in der Nähe, sehr schöne historische Downtown, schöner See außerhalb zum wandern.
Sehr schönes Haus mit sehr freundlichem und hilfsbereitem Personal an der Lobby. Großes Zimmer, sehr sauber und gepflegt. Gutes Frühstück.
Comment from Hotel Management
21-May-2016 by Alissa C., Hotel Management
Vielen Dank für Ihre große Kritik zu Ihren letzten Aufenthalt bei uns. Ich bin sehr glücklich zu lesen, dass wir in der Lage waren Sie mit einem außergewöhnlichen Aufenthalt in North Conway während Ihrer Zeit zu liefern. Wir freuen uns, Sie als unsere Gäste wieder in der nahen Zukunft zu haben.
4out of 5
by A verified traveller

Posted 14-May-2016
Très bel endroit. Confortable et personnel accueillant. La vue sur le mini golf est plaisante et sort de l'ordinaire. Le déjeuner est intéressant et il y a du choix. Par contre on peut y être à l'étroit s'il y a beaucoup de monde. Même chose pour la piscine, belle propre mais petite. Je retournerai à cet hôtel lors d'un prochain séjour dans la région.
Comment from Hotel Management
17-May-2016 by Alissa C., Hotel Management
Nous vous remercions de votre avis sur votre récent séjour avec nous. Je suis heureux de lire que nous étions en mesure de vous fournir un excellent séjour. Nous nous réjouissons de votre visite de retour.
5out of 5
by A verified traveller from Santos-SP

Posted 29-Apr-2016
Hotel maravilhoso. E nos deram um upgrade de quarto. Muito bom. Central e perto das principais atrações. Recomendo.
Comment from Hotel Management
01-May-2016 by Alissa C., Hotel Management
Obrigado por sua grande revisão em sua recente estadia conosco. Esperamos ter a oportunidade de recebê-lo de volta na próxima vez que você estiver na área.
4out of 5
by A verified traveller

Séjour en couple

Posted 28-Apr-2016 on Hotels
Nous avons beaucoup apprécié notre nuit à cet hôtel. Le personnel est chaleureux, souriant et a à coeur notre satisfaction. Le petit déjeuner était excellent. Le seul hic est que des travaux étaient en cours pour la piscine nous n'y avons donc pas eu accès et avons été réveillé le matin par le bruit des rénovations. Il y a également un immense terrain de mini-golf extérieur qui semble grandiose. La saison faisait en sorte qu'il était fermé, mais définitivement un attrait.
Comment from Hotel Management
01-May-2016 by Alissa, Hotel Management
Nous vous remercions de votre avis sur votre récent séjour avec nous. Vos compliments de notre personnel sont très appréciés. Oui, nous sommes au milieu d'une rénovation de la piscine pleine à ce moment. Le projet est près d'être achevé, et nous ne pouvons pas attendre pour révéler le projet fini. Mes sincères excuses au sujet d'être réveillés par les travailleurs. Nous espérons avoir l'occasion de vous compter parmi nos invités à nouveau la prochaine fois que vous êtes dans la région.
4out of 5
by Robert

Posted 27-Apr-2016 on Hotels
Comment from Hotel Management
28-Apr-2016 by Alissa, Hotel Management
Thank you for your great rating on your recent stay with us. We hope to have you as our guests again the next time you are in North Conway.
5out of 5
by A verified traveller

Fantastic Hotel

Posted 26-Apr-2016 on Hotels
We stayed for 2 nights/3 days as part of a weekend trip of shopping and fun for the family. It was in between seasons so the rates were fantastic. This is the second time we've stayed at this hotel in the last 4 years and each time we have had a fantastic experience! The rooms are very clean, comfortable and a great size for our family of four. The bathrooms are just a little small for the size of the rooms but still very clean, well kept and modern. The service everywhere in the hotel is excellent, especially the front desk and breakfast area. Housekeeping also does a great job keeping it clean and comfy. The breakfast is one of the larger ones we've seen with delicious food, many choices and plenty of it. The breakfast staff who keep the food stocked and the area clean are very friendly and helpful. Besides the slightly smaller than expected bathroom, the only other 'con' we could point out is the indoor pool is small and has extremely high levels of chlorine; enough to make our eyes burn just walking into the pool area. Other than that, the hotel is fantastic! Location is great too with great mini golf onsite plus abundant shopping and restaurants within walking distance. Overall, fantastic hotel and experience!
Comment from Hotel Management
01-May-2016 by Alissa, Hotel Management
Thank you for your review on your recent stay with us and for the perfect 5/5 rating! I know that our entire staff will be so pleased to read your kind compliments, and I can not wait to share them. We look forward to having you as our return guest the next time you are in the area.
4out of 5
by Carol from Lakeville, Ma

School Vacation

Posted 26-Apr-2016 on Hotels
Hotel staff was friendly and helpful. We were there for four days/3 nights during school vacation week. The hotel showed a current movie each night we were there appropriate for all children and served popcorn, juice and cupcakes! It was centrally located to everything we wanted to do. The room was perfect for our family of four although the bathrooms are a bit tight. Pool was nice but on the small side. Overall, great spot!
Comment from Hotel Management
28-Apr-2016 by Alissa, Hotel Management
Thank you for taking the time to provide us with great feedback on your recent stay. We appreciate you choosing our hotel for your spring vacation! So glad to read that you were able to enjoy a few movie nights while staying with us. We look forward to having you as our guests again in the very near future.