Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from b

Belle hôtel propre et chaleureuse

Posted 28-Nov-2016
Tôt simplement merveilleux propre déjeuner très bon et chaud tranquille j'ai adoré
Comment from Hotel Management
01-Dec-2016 by Alissa C., Hotel Management
Thank you for your excellent review on your recent stay with us. We hope you will have the chance to come back and be our guests again in the near future.
5out of 5
by A verified traveller from US

Close to all the activities in North Conway.

Posted 27-Nov-2016
Very friendly hotel staff. Movies for the kids on Friday and Saturday nights with snacks included. Small pool.
Comment from Hotel Management
27-Nov-2016 by Alissa C., Hotel Management
Thank you for your review on your recent stay with us. We appreciate your 5/5 rating. We're very happy to hear you enjoyed our free movie nights on the weekends and that you had a great stay. We look forward to welcoming you back again.
4out of 5
by A verified traveller from US

Nice hotel close to many stores and activities.

Posted 14-Nov-2016
Staff was very friendly and helpful. Breakfast was tasty and they provide many choices.
Comment from Hotel Management
15-Nov-2016 by Alissa C., Hotel Management
Thank you for your review on your recent stay. We are very happy to hear you had a great stay and we look forward to welcoming you back.
5out of 5
by A verified traveller

Posted 14-Nov-2016
The staff is always friendly and helpful. Rooms are comfortable and clean.
Comment from Hotel Management
15-Nov-2016 by Alissa C., Hotel Management
Thank you for your review. We are very pleased to hear you had a nice stay, and we thank you for being a loyal guest of our property. We look forward to seeing you again.
4out of 5
by A verified traveller from US

Best birthday ever!

Posted 11-Nov-2016
Pros: I liked that I was able to start an annual tradition by staying here--it was comfortable and accomodating.
Cons: I can't say anything here--it was a great place! I liked it very much!
Location: This location was perfect for the shopping that I was doing as well as the hiking I was able to enjoy.
Comment from Hotel Management
13-Nov-2016 by Alissa C., Hotel Management
Thank you so much! We are so honored to be a part of your birthday celebration, and look forward to welcoming you back each year!
5out of 5
by A verified traveller

Nice hotel in a great accesible location

Posted 05-Nov-2016
Very nice hotel with clean rooms. Breakfast was good with some good options.
Comment from Hotel Management
07-Nov-2016 by Alissa C., Hotel Management
Thank you for your review on your recent stay with us. We're glad you had a nice stay and we look forward to welcoming you back again.
5out of 5
by A verified traveller

편안하고 모든게 너무 좋았습니다

Posted 04-Nov-2016
객실이 아주 넓고 쾌적허였습니다!! 작은 소품에서도 정성스러움이 보여서 더욱 즐겁고 행복하게 머물렀습니다!!
Comment from Hotel Management
07-Nov-2016 by Alissa C., Hotel Management
Thank you for your kind words and your 5/5 rating on your recent stay. We look forward to having you as our guests again.
4out of 5
by A verified traveller from US

LOVE the staff! Awesome customer service!

Posted 31-Oct-2016
Location: We love North Conway, NH. We come up from MA a couple of times a year. The hiking is incredible, skiing is great, the charm of downtown!
We originally booked a king "suite" which we soon realized was a room with a king bed, room divider and pull out sofa. This was a concern as we had our 14 year old son with us and we all wanted a bit more privacy. As soon as I saw the room, I called down to the front desk and asked if there were any room upgrades available. The front desk staff was very helpful and willing to please, she placed us in a one bedroom unit which was exactly what we were looking for! The hotel itself was very clean with good features including granite countertops. The breakfast area and lobby were cozy and nice. Breakfast was delicious. Downside was the size of the bathroom...TINY! You could barely shut the bathroom door while sitting on the toilet. Second downside was the size of the "gym", it was an 8'x10' room with a treadmill, bike and Nautilus machine. Third downside was the pool area. The pool was tiny, there was no hot tub and the furnishings were dated and cheap looking. Overall, this hotel was a great value!
Comment from Hotel Management
01-Nov-2016 by Alissa C., Hotel Management
Thank you for your review on your recent stay with us. While we are glad that our staff was able to get you into a room that was perfect for your needs, we are sorry that you had some disappointments. We sincerely hope these will not discourage you from returning to be our guests again in the future.
5out of 5
by A verified traveller from ct

nice and clean.

Posted 20-Oct-2016
Pros: quiet and clean
Cons: my stay was great
Location: sports, shopping, most people were enjoying the mountains
well run with friendly staff. central location. staff was unobtrusive and were helpful when asked no complaints great place
Comment from Hotel Management
22-Oct-2016 by Alissa C., Hotel Management
Thank you so much for your review. We are very happy to hear you had a great stay with us. We hope to have the opportunity to welcome you back in the near future.
3out of 5
by A verified traveller from Frankfurt

Gutes Hotel in North Conway

Posted 15-Oct-2016
Das Hotel liegt an der Hauptstraße von North Conway. Das Zimmer war sehr groß mit kleiner Sitzecke. Das Frühstück war nicht sehr vielfältig.
Comment from Hotel Management
16-Oct-2016 by Alissa C., Hotel Management
Thank you for your review on your recent stay with us. We hope to welcome you back the next time you are in the area.