Ratings based on 540 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Hedgesville, Wv

Nice and roomy and very comfortable

Posted 18-Jul-2017
We enjoyed our stay at the hotel and the pool was nice. It was a Nice breakfast area snd food.
4 out of 5
Recommended
for Families
by A verified traveller from Detroit, Michigan

Full renovation & bedbugs cleanup required

Posted 06-Jul-2017
Pros: Very good spread of breakfast and dinner. And very hard working staffs -- especially in the buffet area
Cons: Renovate please!
Very good property; excellent staff; but requires full renovations, and change of beds to get rid of bed bugs
5 out of 5
by Tomohito

This traveller left a rating score only Posted 20-May-2017 on Hotels
5 out of 5
by Katherine

Great Suite Hotel.

Posted 11-May-2017 on Hotels
Highly recommend this hotel. The suites are well appointed. Very comfortable. Great value. The free breakfast is not great nor is the "bar" but the unit has a full kitchen so you can bring your own. The free cookies in the afternoon were a nice little perk. Location is great being that the hotel is right off the highway but there were not many good restaurants nearby.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 10-May-2017 on Hotels
4 out of 5
by Wally

Just ok

Posted 10-May-2017 on Hotels
The cleaning staff was loud and decided to have a conversation at full throat just outside my door early in the morning
4 out of 5
by Johanna

This traveller left a rating score only Posted 04-May-2017 on Hotels
5 out of 5
by A verified traveller

Enjoyable stay

Posted 30-Apr-2017 on Hotels
Very pleased with the hotel. Will definitely stay there again.
3 out of 5
by A verified traveller

Posted 24-Apr-2017 on Hotels
I always use this hotel when visiting my Son and Daughter-in-law. Generally we find the place much to our satisfaction, and although the room was fine and the staff was courteous at checkin, there was an incident that negatively affected my enjoyment of the stay. On Saturday, 4/22/17, while in the H-Bar at breakfast, the fire alarm started to wail. We evacuated the premises and stood outside awaiting the emergency responders. It seemed like it took 15-20 minutes before they came. To me, this seemed like an awfully long time. When we were allowed to re-enter, I attempted to get some response from the staff as to the origination of the alarm, and felt that the response was non-commital which I can understand, but also rude. I understand that the staff was probably as rattled as we were about the alarm, but a courteous response would have been appreciated.
5 out of 5
by A verified traveller

Nice!

Posted 24-Apr-2017 on Hotels
Nice, clean room, easy check-in.