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Indoor pool
Bedroom
Bedroom
Bedroom

Guest reviews

261 reviews
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Restaurant
Bar

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationSand Bay Beach1 min walk
Popular LocationWeston-super-Mare Town Hall10 min drive
Popular LocationThe Grand Pier11 min drive
AirportBristol (BRS-Bristol Intl.)34 min drive

Choose dates to view prices

  • Standard Single Room

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Single Room
  • Standard Double Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room
  • Classic Twin Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsClassic Twin Room
  • Superior Double Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room
  • Superior Twin Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Twin Room

About this area

Weston-super-Mare

Located in Weston-super-Mare, Sand Bay Holiday Village is on the beach. Weston-Super-Mare Museum and International Helicopter Museum are cultural highlights, and some of the area's activities can be experienced at The Grand Pier and Weston-Super-Mare Golf Club. Brean Leisure Park and Animal Farm Adventure Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

Visit our Weston-super-Mare travel guide
Map
Popular Location

What's nearby

  • Sand Bay Beach - 1 min walk
  • Weston-super-Mare Town Hall - 10 min drive
  • The Grand Pier - 11 min drive
  • Weston-Super-Mare Golf Club - 18 min drive
  • Brean Leisure Park - 36 min drive

Getting around

  • Weston Milton Station - 8 min drive
  • Bristol (BRS-Bristol Intl.) - 34 min drive

Restaurants

  • Rose Garden Cafe — 1 min walk
  • Sand Bay Tea Rooms - 4 min walk
  • Duets - 6 min drive
  • Tandoori Masala Restaurant - 6 min drive
  • Cove - 9 min drive

About this property

Sand Bay Holiday Village

Beachfront hotel with restaurant and indoor pool
This smoke-free hotel features a restaurant, an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, 2 coffee shops/cafés, an arcade/games room and a garden are on-site. All 369 rooms offer electric kettles and flat-screen TVs with digital channels.
Sand Bay Holiday Village offers 369 forms of accommodation. Flat-screen televisions come with digital channels. Bathrooms include baths or showers.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Indoor pool

Family friendly

  • Arcade/game room
  • Bowling alley
  • Indoor pool

Conveniences

  • Ballroom
  • Gift shop/newsstand
  • No lifts

Guest services

  • Front desk (limited hours)

Languages spoken

  • English

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bathroom

  • Bathtub or shower

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle

Policies

Check-in

Check-in between 4 PM and 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed from 17 July 2020 to 31 December 2020 (dates subject to change):
  • Breakfast
  • Dining venue
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

We should mention

Children 17 years old and younger are not permitted at this property

Property is also known as

Pontins Sand Bay Holiday Park Hotel Weston-super-Mare
Pontins Sand Bay Holiday Park Hotel
Pontins Sand Bay Holiday Park Weston-super-Mare
Pontins Sand Bay Holiday Park
Pontins Sand Bay Holiday Park
Sand Bay Holiday Village Hotel
Sand Bay Holiday Village Weston-super-Mare
Sand Bay Holiday Village Hotel Weston-super-Mare

Frequently asked questions

Does this property have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Sand Bay Holiday Village?
As of 13 Aug 2020, prices found for a 1-night stay for 2 adults at Sand Bay Holiday Village on 6 Sep 2020 start from £59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 4 PM to 10 PM. Late check-in is available during limited hours, for a fee.
What time is check-out at this property?
Checkout is at 10 AM.
Where is Sand Bay Holiday Village located?
Situated on the beach, this hotel is 0.1 mi (0.1 km) from Sand Bay Beach and within 3 miles (5 km) of Weston-Super-Mare Museum and Weston-super-Mare Town Hall. The Grand Pier is 2.6 mi (4.2 km) away.

Guest reviews

Overall score and ratings for Sand Bay Holiday Village

3.3
Guest rating
5 - Excellent
50
4 - Good
86
3 - Okay
61
2 - Mediocre
27
1 - Poor
37
3.3
Cleanliness
3.4
Service and Staff
2.9
Amenities
2.9
Property condition
1.0 out of 5 Terrible
  • Disliked: Cleanliness, staff & service, property conditions & facilities

It was dirty humen hairs everywhere staff not helpful took 3 hours before we got a room ruined the first night very upsetting

Stayed 2 nights in Aug 2020
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jul 2020
    1.0 out of 5 Terrible
    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nothing it’s terrible false advertising it’s not a adult site they allow kids so not what it seems sausage and chips every night for dinner staff don’t care dirty rooms nothing for adults on site could be a nice place if it wasn’t run by Pontins they care about money not customers

    Stayed 2 nights in Jul 2020
    1.0 out of 5 Terrible
    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    The whole place needs a revamp they were under staffed.The food was unexpectedly Under staffed in ALL areas . WOULD NOT STAT THERE EVER AGAIN !!

    Stayed 2 nights in Jul 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Room comfort

    Stayed 1 night in Feb 2020
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