Westernbach Holidays from £358

Professional staff. All the comforts of a real Hotel. Can only recommend.

Staff very good (Mason).

There is something quite lovable about this old lady of a hotel, as it is called. The location is the best in town, and there’s something about it old style elegance that made us very very happy. Although it was only about 25% occupied while we were there in early August, everything in the property was kept perfectly clean and accessible. It looks wonderful from the outside, and the room was large and roomy, and just fine. It is not a place for people who want all the high-tech gizmos and the large televisions for those of us who like the old world style, This is a lovely place.

Tucked away in a delightfully convenient location—close enough to the pulse of the city, yet far enough to feel like a true retreat—this hotel is a shining example of what modern hospitality should feel like. From the moment I stepped through its doors, I was met with warmth, grace, and professionalism that elevated my stay beyond mere comfort. The staff here are nothing short of extraordinary. Genuinely friendly and impeccably trained, they strike the rare balance between attentiveness and discretion. Every request was met with a smile, and their seamless coordination behind the scenes ensured my experience felt effortless from check-in to checkout. Cleanliness is clearly a cornerstone of this hotel’s philosophy. My room was spotless, fresh, and thoughtfully arranged—like a haven waiting to be discovered after a long day. Crisp linens, gleaming surfaces, and a soft, calming scent set the tone for restorative rest. Each meal was a culinary delight. Breakfast in particular deserves special mention—not just for the variety of fresh and delicious offerings, but for the absolutely stellar service from Gabrielle. Despite the breakfast room being bustling with guests, Gabrielle remained a pillar of poise and professionalism. Always smiling, never flustered, she ensured every guest felt attended to with care and genuine warmth. Her dedication made mornings something to look forward to.

Lovely city centre hotel. Room was cosy but comfortable with everything we needed for a 2 night stay. Very central - easy access to public transport. Staff were very helpful - giving us ideas of places to visit including Killesberg park and the Jazz Open events. Excellent buffet breakfast too.