Ratings based on 1,918 Verified Reviews

3.6 out of 5
81% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from honolulu

awsome hotel but need discount on the parking

Posted 16-Dec-2017
this hotel is awsome but should have discount on the parking maybe 15% discount
5 out of 5
Recommended
for Everyone
by A verified traveller

Convient place

Posted 13-Dec-2017
Convient place to stay if your in the middle of town, no need to beat traffic when checking in.
Comment from Hotel Management
13-Dec-2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha, Thank you for staying at the Airport Honolulu Hotel and leaving your feedback. We are glad you found convenience in our location and hope you will visit us again. Happy Holidays and Mahalo!, Ellen Isidro, Sales and Marketing
3 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati, Ohio

Close to airport, great staff

Posted 12-Dec-2017
Clean. Great staff. Nice little restaurant that serves good food at a reasonable price. No desk in room to provide work area. No comfortable seating to relax on or watch TV.
Comment from Hotel Management
12-Dec-2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Maralah, Thank you for staying at the Airport Honolulu Hotel and leaving your feedback. We're glad you found our restaurant to your satisfaction and apologize if room accommodations did not fit your needs. We will review for improvement and hope you will return to stay with us. Happy Holidays and Mahalo!
4 out of 5
Recommended
for Everyone
by A verified traveller

convenient,

Posted 05-Dec-2017
shuttle service is good, on time and call for pickup
Comment from Hotel Management
06-Dec-2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha- Thank you for staying at Airport Honolulu Hotel. We appreciate your feedback and are glad you found our complimentary shuttle service convenient. We hope you will return to visit again. Mahalo, Ellen Isidro, Sales and Marketing
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Dec-2017
Very close to airport. Needs upgrading, but that's in progress
Comment from Hotel Management
04-Dec-2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Jane, Thank you for staying at Airport Honolulu Hotel. We appreciate your feedback and are glad you found our location convenient to your needs and hope you will return to visit us again. Mahalo, Ellen Isidro, Sales and Marketing
3 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati

Best Location Near Airport, Wonderful Staff

Posted 30-Nov-2017
Quick pickup by free hotel shuttle. Seamlless, efficient and friendly checkin by Rose. Sufficient amenities.
Comment from Hotel Management
30-Nov-2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Marla- Thank you for staying at Airport Honolulu Hotel. We appreciate your feedback and are glad your check in experience was positive. We hope you will return to visit again. Mahalo, Ellen Isidro, Sales and Marketing
1 out of 5
by A verified traveller from hnl

Hotel has mold/ black on the shower head of 116

Posted 26-Nov-2017
Overall customer service agents at desk was not nice. Terrible service.
Comment from Hotel Management
30-Nov-2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Earline- Thank you for staying at the Airport Honolulu Hotel and for leaving your review. We try our best to provide our guest with exceptional service and comfortable accommodations and we apologize for the inconvenience you encountered while staying with us. We will look into your concerns and hope for another opportunity to you host you again! Mahalo, Ellen Isidro, Sales and Marketing
4 out of 5
Recommended
for Everyone
by A verified traveller from melbourne

Great airport hotel

Posted 25-Nov-2017
We had a very early flight so decided to stay here to make the morning easier. Hotel very clean, staff very pleasant, pool area surprisingly beautiful and relaxing for an airport hotel. Free shuttle to the airport. Highly recommend.
Comment from Hotel Management
30-Nov-2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Anastasia- Thank you for staying at Airport Honolulu Hotel. We appreciate your feedback and are glad you found our staff friendly, room accommodations to your satisfaction and our location convenient. We hope you will return to visit again. Mahalo, Ellen Isidro, Sales and Marketing
3 out of 5
Recommended
for Everyone
by A verified traveller from Chattanooga, TN

Close to airport and free shuttle

Posted 25-Nov-2017
The hotel is about the closest one to the airport with reasonable rates and a free shuttle. It has a restaurant and a very well stocked mini store. The bed and pillows were very comfortable. The fitness center has one treadmill, one elliptical traine, and one weight exercise machine.
Comment from Hotel Management
30-Nov-2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Vicky- Thank you for staying at Airport Honolulu Hotel. We appreciate your feedback and are glad you had a comfortable experience and was able to utilize our complimentary shuttle service from our hotel to the airport. We hope you will return to visit again. Mahalo, Ellen Isidro, Sales and Marketing
4 out of 5
by A verified traveller from new zealand

Very nice hotel very close to airport good for a l

Posted 25-Nov-2017
Pros: Very close to airport
Cons: The place just looks dated very dragons
Location: Right next to airport
Staff was friendly free shuttle 24 hrs a day to and from airport, lovely gift shop with all the amenities.
Comment from Hotel Management
02-Dec-2017 by brent, Hotel Management
Aloha themilkmanross, Happy Holidays and thank you for staying at Airport Honolulu Hotel! We are pleased to have welcomed you here and hope you enjoyed your stay. We are glad to have met your expectations on this stay as well. We are working on a room refresh as well. Thank you and look forward to welcoming you back again! Mahalo, Brent Kitsu Assistant General Manager