Ratings based on 2,142 Verified Reviews

3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 13-Jul-2018
Efficient check-in. Were able to check-in a few hours early.
Comment from Hotel Management
13-Jul-2018 by Ellen Isidro, Sales an Marketing, Hotel Management
Aloha Marl. Mahalo for staying at the Airport Honolulu Hotel. Were glad our staff was able to accommodate your early check in and we hope that you enjoyed your stay. Please visit us again. Mahalo!
3 out of 5
by a verified traveller from California

Posted 11-Jul-2018
Not bad for overnight stay before catching a flight, felt safe and pool was not bad. Convenient free shuttle to the airport every 30 min.
Comment from Hotel Management
11-Jul-2018 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Rick, Thank you for taking the time to leave us feedback of your stay. We're glad you found our location and complimentary shuttle service convenient and we hope that you enjoyed your stay. Please visit us again. Mahalo.
4 out of 5
by a verified traveller from Canada

Posted 07-Jul-2018
Convenient for transit travelers
Comment from Hotel Management
11-Jul-2018 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha and mahalo for staying at the Airport Honolulu Hotel. We are glad you found our location convenient and hope you enjoyed you stay. Please visit us again. Mahalo.
2 out of 5
by a verified traveller

Airport hotel with no cafe

Posted 05-Jul-2018
We thought from the price tag that we would end our US holiday in style at the Airport Honolulu hotel. We should have consulted Trip Advisor! We arrived at about 9pm after a long day travelling. It felt later for our body clock! As we don’t like the snacks sold on US flights we were looking forward to our evening meal. The first problem is finding out where the hotel is. There is a free shuttle but first you have to find the telephone to ring for it. The information desk was helpful, but why not have a sign, or include this information with the booking details? Then a long walk to the pick up point. When we checked in we found there was no cafe eithor in or near the hotel, only the gift shop that sold some food, mostly soft drinks, tins, or asian dehydrated snacks. We found some yoghurt and a small carton of pawpaw. It was also expensive. On reaching the room we found the coffee maker was missing the glass jug, there was a microwave but no crockery or cutlery, or a tin opener if we had bought tin soup, which we couldnt have heated as there were no dishes to put into the microwave. Reception found us one small plastic spoon. There were two polystyrene cups. The bed was average, the water was hot, but the overall impression was tired and rather grubby. This hotel is overpriced for what it offers guests
Comment from Hotel Management
07-Jul-2018 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha and mahalo for staying at the Airport Honolulu Hotel. We apologize if your expectations were not met and appreciate your time to leave us feedback for improvement. We hope you will give us an opportunity to host you again. Mahalo!
4 out of 5
by a verified traveller from New Zealand

Convenient location for the airport

Posted 04-Jul-2018
Pros: Convenience of the location.
Cons: The airconditioning unit was very loud.
Location: I would recommend this hotel for its proximity to Honolulu airport. It's not a hotel for someone wanting a scenic location.
The hotel is convenient for an early flight out. The shuttle service was very efficient with friendly drivers. The room was clean and comfortable although I would have appreciated a quieter aircon unit plus a way to boil water for drinks other than percolated coffee, the latter being too much of a hassle to prepare. Overall this hotel scores highly for convenience and cleanliness.
Comment from Hotel Management
07-Jul-2018 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha and mahalo for staying at the Airport Honolulu Hotel. We're glad you found our location convenient and we hope you enjoyed. Please visit us again. Mahalo!
3 out of 5
Recommended
for Everyone
by a verified traveller from Sydney, Australia

Convenient with highway views

Posted 02-Jul-2018
Pros: Location
Cons: Double glazing on windows
Location: Airport. Uber to Waikiki was about 15 minutes (and worth doing for the evening).
Overnight stop between flights, it's very near the airport and the free shuttle. Our room overlooks mountains in the distance, plus 100 cars a minute speeding by, rather a lot closer. Not the quietest location, but easy. Breakfast was fine with generous portions, and the pool a welcome diversion. I have stayed in hotels located inside airports, that are actually quieter, but this hotel suited its purpose, and it's only one night.
Comment from Hotel Management
02-Jul-2018 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha and mahalo for taking time to leave your review of your stay. We're glad you found our location convenient and hope you enjoyed your stay. We will look into your concern for improvement and appreciate your input. Please visit us again. Mahalo!
3 out of 5
by a verified traveller

close to bus stop to Arizona Memorial and Airport

Posted 01-Jul-2018
Pros: Nothing.
Assigned a room facing highway - loud noises overnight could sleep well. The AC was really old and equally noisy. Everything from the hotel is a motel condition.
Comment from Hotel Management
02-Jul-2018 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha and Mahalo for staying at the Airport Honolulu Hotel. We apologize if your expectations were not met and will look into your concerns for improvement. We hope you will give us an opportunity to host you again. Mahalo!
4 out of 5
by a verified traveller

Posted 21-Jun-2018
Nice the staff very friendly
Comment from Hotel Management
21-Jun-2018 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha and Mahalo for staying at the Airport Honolulu Hotel. We appreciate your time to leave us feedback and are glad you found our staff nice and friendly. We hope you enjoyed you stay; please visit us again! Mahalo!
4 out of 5
by a verified traveller from Australia

Posted 21-Jun-2018
This is a big hotel near the airport with a very nice and spacious lobby. Surprisingly it was very quiet and you are able to sleep well. There is a free airport shuttle available - but to be picked up requires a phone call after landing at the airport. There is a restaurant for people to eat in - but we choose a few food items in the shop available in the hotel - since we already had dinner. This shop had a wide variety of items that you can choose from. The room itself was spacious enough and comfortable for this type of hotel - and it had air-conditioning - a must for Hawaii. We would choose to stay at this hotel again - if we had an early flight out of Honolulu.
Comment from Hotel Management
21-Jun-2018 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha DC, Mahalo for staying at the Airport Honolulu Hotel. We are glad our location was ideal and spacious to your needs and that your enjoyed your stay. We look forward to hosting you again! Mahalo for taking the time to leave us feedback!
5 out of 5
by a verified traveller

Posted 06-Jun-2018
Comment from Hotel Management
07-Jun-2018 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Robert. Mahalo for staying at Airport Honolulu Hotel. We appreciate your time to leave us feedback and hope you enjoyed your stay. Please visit us again. Mahalo!