Search Hotels Near Western Hills Mall, Birmingham

"To our surprise, the minute we walked into the hotel lobby and the room No. 518, the room was not the level of cleanliness, with the bathroom floor grout showing mold lines. The furniture is scratched and outdated, the room needs remodeling, and it should be rated 1 or 2 stars. The worst is that the staff are poorly trained and like to argue with guests. I hope the health department will visit and check room 518, as well as all other rooms. This Comfort Inn location definitely does not meet our expectations like other Comfort Inns in other Cities."

"The staff was great but the rooms were nasty."

"Seamless and all wonderful!"

"Great spot to access the Robert Trent Jones Trail golf course - owner was very accommodating"

"Judith was a wonderful host and stayed in communication with us to make sure that we had everything we needed. The only negative about this house was its location. It is not in a safe area of town. For our purposes, it worked just fine because we were barely there and the value was worth it."

"There were stains on the sheets. Holes in the wall. The stove didn’t work. Blinds were torn up in one of the bedrooms "

"Comfortable, spacious, "

"This property was an absolute dump. The location was unconscionable. We were flabbergasted by condition of the house itself. It is definitely not for a family getaway. Numerous safety issues need to be addressed at this property. Grass was not cut, yard was full of dog poop and water. Totally unacceptable. "

"Do not book! When we arrived, every ceiling fan was turned on high. There were 6 air fresheners throughout - which was overwhelming. After staying for the first night of our 3 night stay, we had to leave because my husband had a terrible migraine. When we had turned down the fans, the odor started in the unit. There is clearly a sewage issue which is what we believe the property owners were trying cover up. The electrical connections in the kitchen are nothing short of scary! There are wires running along the walls, and into outlets for lights. There is no way this property meets proper building codes. The kitchen itself is not clean and the cabinets are terrible. I take negative reviews very seriously, and I would not leave this if I did not believe it was warranted. However, this property is a serious health and safety hazard. "