Room type

Standard Room (King)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Family Room (1 King and 4 Bunk Beds)

Max Occupancy: 6 guests (up to 5 children, 2 infants)

Family Double Room

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Family Twin Room (Quad)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Classic Family Double

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Family Room (Quad King)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Classic King Rooms

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe King Rooms

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Room (Classic Twin 13)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Honeymoon Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and full-service spa



This family-friendly Wilderness hotel is located in the historical district, within 2 mi (3 km) of Victoria Bay Beach and Wilderness National Park. Garden Route Botanical Garden is 9.5 mi (15.3 km) away.

Hotel Features

2 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 155 rooms offer comforts like Select Comfort beds and premium bedding, plus WiFi and satellite TV. Room service, coffee makers, and in-room massages are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

The Wilderness Hotel features a full-service spa, 2 outdoor swimming pools, a sauna, and a steam room. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

This family-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

The Wilderness Hotel has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • 24-hour front desk 
  • Number of bars/lounges - 3 
  • Barbecue grill(s) 
  • Free breakfast 
  • Billiards or pool table 
  • Free WiFi 
  • Total number of rooms - 155 
  • Number of floors - 2 
  • Meeting rooms 7 
  • Multilingual staff 
  • Garden 
  • Rooftop terrace 
  • Terrace 
  • Luggage storage 
  • Free parking nearby 
  • Free self parking 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Tours/ticket assistance 
  • Number of outdoor pools - 2 
  • Designated smoking areas 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Tennis on site 
  • Sauna 
  • Number of buildings/towers - 1 
  • Steam room 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Miniature golf on site  
  • Refrigerator (on request)  


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Free self parking, Free parking nearby

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Air conditioning 
  • Coffee/tea maker 
  • Refrigerator (on request) 
  • Daily housekeeping 
  • Turndown service 
  • In-room massage available 
  • Free toiletries 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Desk 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • WiFi (surcharge) 
  • Room service (limited hours) 
  • Sleep Number by Select Comfort mattress 

Where to Eat

Guests are offered a complimentary full breakfast each morning.

The Wilderness Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a sauna and a steam room. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Rafting nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Mountain biking nearby 
  • Scooter/moped rentals nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Miniature golf on site 
  • Playground on site 
  • Racquetball/squash on site 
  • Ecotours nearby 
  • Golf lessons available nearby 

Spa Services

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Mud bath in spa 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 10 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

Only service dogs are allowed

No rollaway/extra beds available

No elevators


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: ZAR 150 per vehicle (roundtrip)
  • Late check-out fee: ZAR 300
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Sorry, we seem to have had an issue loading our review content. Try again?