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Reviews of Wool Merchant Hotel

3 out of 5
Wool Merchant Hotel
5 Mulcture Hall Road, Halifax, England

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 516 reviews" "
Rating 8 - Good. 206 out of 516 reviews" "
Rating 6 - Okay. 97 out of 516 reviews" "
Rating 4 - Poor. 39 out of 516 reviews" "
Rating 2 - Terrible. 28 out of 516 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

David

Stayed 2 nights in Nov 2022

2/10 Terrible

Katie

Stayed 1 night in Jul 2022

6/10 Okay

Lorricia

Liked: Cleanliness
Not good on info and very little help.
The hotel restaurant was closed as they had a pre-booked party.
Stayed 1 night in Dec 2021

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heartily recommend
I was in Halifax for a work trip and stayed here while a colleague stayed at a different hotel which was about the same price. We had completely opposite experiences in terms of comfort and quality, and should either of us go to Halifax again, the wool merchant hotel is on top of the list of places to stay.
Stayed 1 night in Dec 2021

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This is a lovely hotel very comfortable great room and excellent service will definitely be staying again
Stayed 1 night in Dec 2021

10/10 Excellent

Charles

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2021

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very pleasant staff, friendly and helpful. Room was clean, tea and coffee supplied. Towels provided. Bed was comfortable. Great location
Stayed 1 night in Nov 2021

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

derek

Stayed 2 nights in Oct 2021

8/10 Good

Rakesh

Travelled with group
Liked: Cleanliness
Satisfactory overall
Not great . Too busy Receptionist with careless attitude
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Oh no
Not as pictured or described. Warped and dirty bathroom, lights not all working, shower leaked, water temperature was either freezing or scalding, no tea bags, dirty kettle.. etc etc
Stayed 1 night in Oct 2021

6/10 Okay

Simon

Disliked: Cleanliness, property conditions & facilities
Wool merchant hotel
Good night sleep and breakfast was nice. Toilet blocked late at night so used the reception toilet over night. Room could be nice with a little painting and a real good clean
Stayed 1 night in Oct 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

David

Liked: Staff & service
Hotel looked tired & dated. Could do with a deep clean!
Stayed 1 night in Sep 2021

8/10 Good

Andrew

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2021

4/10 Poor

david

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room looked nothing like the pictures on ebookers website the bathroom was last tiled in the 70s and was used for cheap groupon stays,the door had to be slammed to shut properly,breakfast was excellent and staff very polite
Stayed 2 nights in Sep 2021

8/10 Good

Philip, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly OK
Stayed 1 night in Sep 2021

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Emma

Stayed 1 night in Aug 2021

6/10 Okay

Darran

Disliked: Staff & service
Arrived at reception!! Couldn’t get hold of anyone for 30 mins!! Not the start we wanted as we just wanted to drop case off in room then head out!! Then after much searching I found a member of staff outside having a cigarette break!!
Stayed 1 night in Aug 2021

8/10 Good

Roger

Stayed 1 night in Aug 2021

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel clean and good value for money
Stayed 1 night in Aug 2021

8/10 Good

Neil

Stayed 1 night in Aug 2021

10/10 Excellent

Westley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Jackie

Liked: Cleanliness, property conditions & facilities, room comfort
Worth a visit
Decor modern and appeared to have been recently done. Budget priced hotel with free parking. Pleasant staff who helped me when I locked the key in the room. Only downside was that the hair dryer was attached to the wall and there was no mirror within reach. Breakfast was very nice and the service in the breakfast room was excellent
Stayed 2 nights in Jul 2021

2/10 Terrible

Patrica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Disgusting . The bed didn’t even have a mattress cover and was stained. The walls were filthy, no hand soap in the bathroom. I would not recommend this hotel.
Dirty walls
Stained worn curtains
Stayed 1 night in Jul 2021

8/10 Good

Linsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Overall good stay. Car park is a bit tight, managed to park there the first night, had to stay in the car park across the road on the second. Clean and tidy bedroom, no issues.
Stayed 2 nights in Jul 2021

6/10 Okay

Emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Staff & service
It was ok
Stayed 3 nights in Jun 2021

2/10 Terrible

Grant

Stayed 1 night in Jun 2021

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
Ok stay
Cheap stay with breakfast and free parking. The bed needed a new mattress in my opinion
Stayed 4 nights in May 2021
Response from Simon on 19 May 2021
Hi John Thank you for the review of the wool merchant hotel I am glad that you found our accommodation was reasonable priced and I look forward to your future visits. Kind Regards Simon

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Key worker accommodation
Great value hotel for key worker accommodation. WiFi in one of the rooms was a bit intermittent but otherwise all good.
Stayed 4 nights in Mar 2021
Response from Simon on 7 May 2021
Hi Stephen, Thank you for the kind review of the hotel. I look for ward to your next visit with us. Kind Regards Simon Operations Manager

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value stay for essential work trip.
Stayed 4 nights in Mar 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely warm hotel for Winter
A little tired but for price very very good value and rooms were so nice and warm. Will definitely use again. Only spoke to staff on phone due to Covid but they were very courteous and helpful.
Stayed 1 night in Jan 2021

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Highly Recommended
The room was spacious the service excellent. The room was cold as one radiator was not working, but a portable heater was supplied. Dinner was brought to the room and was delicious. A great view of Halifax Minster as a bonus. I would highly recommend it.
Stayed 1 night in Dec 2020

2/10 Terrible

Azeem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Massive bathtub, more like a submarine with really powerful jets in it to give a hot tub experience. Big room, well furnished with a sofa added. Very good.
Stayed 1 night in Nov 2020

6/10 Okay

Richard.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel nice and handy for town centre. Good free parking. Quiet warm bedroom (twin en suite). Good value for money. Room a bit cramped - couldn't get passed stool at dressing table unless it was moved. Water pressure in shower very low. Staff at breakfast provided cups by holding rim with fingers inside the cup. Struggled for ages to access the "very fast" wifi and eventually had to give up. Managed easily at next restaurant we visited. Cooked breakfast disappointing.
Stayed 2 nights in Oct 2020

10/10 Excellent

Amir Hesam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Sue, bradford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and pleasant .. reasonable bar prices .. Rooms on 4th floor could do with a lick of paint to freshen them up and some decent beds really hard .... not enough teabsgs and milk in room no one about to ask for more ... problem solved just go shop and buy small milk and teabags .. eouldnt bother me but up very early with beds been hard only because i have arthritis in hips ..so we drank more tea coffee .. doesnt stop us staying here every year .. not far from all shops and bars and cheaper than ben in dead centre . lovely little hotel not far from train station
Stayed 2 nights in Oct 2020

10/10 Excellent

richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Handy Value in Halifax.
I paid £30 for a last minute stay so cannot complain about anything. Parking is free, staff extremely helpful & polite. The building & decor are a little tired but bed was comfortable, sheets pristine, shower spotless. Great value & good location with five minute walk to town centre.
Stayed 1 night in Sep 2020

2/10 Terrible

Peter

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Natalie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Staff are very helpful, but our room got no hot water.
Stayed 2 nights in Aug 2020

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020