Ratings based on 451 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
74% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from hull

Pre holiday stay

Posted 19-Apr-2016
Travel round the country a lot,have stayed in many village hotels & always been completely satisfied, however found the reception guys very unfriendly!!!
4 out of 5
by A verified traveller

Posted 16-Mar-2016
Lovely hotel within easy reach of Leeds City Centre good facilities.
2 out of 5
by A verified traveller from F

Mediocre hotel

Posted 09-Mar-2016
We elected to upgrade to the Upper Deck room - as promised better views, better beds, Starbucks coffee , sky movies.. This is all greatly exaggerated and not in the slightest worth the money what so ever. We were staying with two young children and choose the hotel as it had a large pool for them to play and be occupied. The gym members made us feel most unwelcome - dirty looks, the staff were the same - of not worse and we were only allowed certain times. If it wants to be a health club for members they shouldn't advertise themselves as a hotel as well. As clearly they don't run well as both. We were made to feel as intruders when we were paying quite a lot of money to stay and use the facilities.... Showers cold and barely worked, no toilet paper in any of the toilets and generally unkempt changing facilities. We spent an afternoon in the Starbucks cafe with the two children . There were many many business types working in lap tops again giving us dirty looks for invading their work space - appeared to me it was a hotel - but they obviously run more as a business meeting place , gym membership and hotel rooms on top. I felt furious at this point as we were paying good money to stay here not hide in out room - with barely any sky's channels and lacking wifi performance. Don't stay unless you're on your own for business..
4 out of 5
by A verified traveller from Paris

Business trip

Posted 22-Feb-2016
Pros: everything really
Cons: always need to update
Location: Only 15mins to the city center and on the main route for local tranport
This was a one night business trip which overall was a pleasant stay.
3 out of 5
by Mr Derek C from Leeds

Drop in standards.

Posted 01-Feb-2016 on Hotels
I like the Village hotels gym so try to use them whenever possible. The upper deck room was poor in comparison to others I have stayed. Restaurant served up part cooked chicken. Overall not the best experience I've had when using Village hotels.
3 out of 5
by A verified traveller from Leeds

Excellent spa services

Posted 31-Jan-2016
Pros: Excellent food and superior spa treatment
Cons: Upgraded room could be improved
Location: Close to Uni.
The spa services were excellent. The upgraded room did not quite meet my expectations, but the bed was very comfortable. The pool was very busy so it was difficult to enjoy it as much as I hoped. The food was excellent. I enjoyed a delicious creme brûlée when I ordered rooms service.
5 out of 5
by Kate from Bury

Lovely weekend stay

Posted 26-Jan-2016 on Hotels
Lovely hotel, bed was comfy and room was really nice, staff were really helpful, thoroughly enjoyed ourselves
3 out of 5
by A verified traveller

Noise Polution

Posted 26-Jan-2016
Pros: location and facilities
Cons: lighting in rear carparking area
Our corridor was a little noisy due to a few boistrous guests, but overall no problem as once we went into our room it was not obtrusive
4 out of 5
by A verified traveller

Good hotel

Posted 05-Jan-2016
Pros: Price, staff
Cons: There was no safe or mini bar in the bedroom. The pool is great, however there are lots of restrictions about the time kids can get in the pool.
The hotel in general was good, staff were helpful and the price was really good. There are lots of families around, so it is a good place to take the kids.
4 out of 5
by A verified traveller from Hartlepool

Good value hotel

Posted 29-Dec-2015
Pros: Proximity to where I need to be and priced competitively
Check in and check out- excellent with no delay. request for my elderly mother to have a room near a lift in advance was dealt with well.