Ratings based on 432 Verified Reviews

3.5 out of 5
66% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Nottingham

Noisy

Posted 20-Mar-2017
We picked this hotel due to its location and it's four stars. Having stayed there I don't think it's four star quality. The reception area is beautiful as are the corridors and stairways. The rooms are desperate for a bit of TLC, windows sealed shut, far too warm, shower either freezing or burning, uneven and creaky floorboards and you can hear absolutely everything in the rooms around you and above you.
1 out of 5
by A verified traveller from Newcastle

Met Leeds

Posted 24-Feb-2017
A tired hotel. Needs gutting and starting again. A smell of fryer oil greets customers in the foyer. Carpets are smelly and filthy where they meet the skirting boards.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Feb-2017
We were only at the hotel for one night but we had an enjoyable stay. Staff were very friendly, helpful and efficient.
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Weekend at the Met

Posted 13-Feb-2017
Pros: Clean rooms, nice staff.
Cons: Noise. Remember some people are banking on a lie in.
Location: Very central and close to the station
A lovely facade. Staff v nice and friendly. The rooms a bit small and I am not a big fan of foam pillows. Unfortunately it is not a great place if you are hoping for a lie in or quiet. There are building works nearby and the builders started at about 7.30am on Saturday and it is impossible to sleep through. On Sunday morning, we were hoping to be free of builders - but alas the hotel had arranged to hire out the meeting rooms to some band and there drums - which could be heard everywhere. So nice hotel but don't count on getting a lie in!
3 out of 5
Recommended
for Everyone
by A verified traveller from US

1-night stay was ok

Posted 25-Jan-2017
Hotel has its charm, and it's located close to the station which is why I booked it. Generally, hotel is nice but I had two issues. When ordering room service, I had to go down to the restaurant to pay with a credit card. That defeats the purpose of "room service" when you have to leave your room. Other hotels would bring the card machine to your room to charge you. Also, they seemed to be understaffed. Second issue was the creaky wooden floor. I think my neighbor above me was working on his step count until 11 at night. All in all, hotel is ok. It gets the job done. I suggest you eat out and get the highest floor possible.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great place

Posted 25-Jan-2017
The room was very comfortable, the staff was extremely helpful and had great recommendations for the area. The breakfast was ok and plentiful. Coffee was great!
5 out of 5
Recommended
for Everyone
by A verified traveller from DC

Beautiful Hotel Perfect Loaction

Posted 24-Jan-2017
Pros: Location, design and furnishings, staff and location, location, location>
Beautiful, Terra Cotta Historic building totally modernized, Spacious rooms and bath. Right off City Center. Two blocks from rail station. Blocks away from tons of restaurants and probably Europe's largest shopping - huge malls and numerous arcades both historic and modern. Cant find a better deal.
4 out of 5
by Peter

This traveller left a rating score only Posted 11-Jan-2017 on Hotels
2 out of 5
by A verified traveller

Much of the UK hospitality trade is of a low stand

Posted 08-Jan-2017
Pros: Its positive is that is it quiet and well situated for our purposes. It pretends 4* but should be rated much less say 2*
Cons: Too much to list. Obvious is that the limited parking is very highly priced - if it had been advertise we would not have booked there.
Location: The hotel is not geared for tourists - it does not offer any tourist information beyond a map of Leeds Telling other below N/A
The hotel suffers the plight of much of the UK hospitality trade. Under-trained staff. Badly selected staff who do not relate to the needs of customers. "the Hello Mate" approach dressed badly One walking around with his trouser zip half undone ) is a reflection on the management. Room maintenance that might pass home standards (I'll fix it later') is never acceptable in a place marketing itself to the public. The public are not there to see it fixed 'Later' It is a problem throughout the UK.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Jan-2017 on Hotels