Ratings based on 371 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Leeds uk

Great area, handy for everything.

Posted 04-Dec-2016
Had a wonderful Friday night stay, out Christmas shopping during the day then back to a very lovely hotel. The staff were great.
4out of 5
by A verified traveller from Darlington

Excellent location for city shopping

Posted 18-Nov-2016
Pros: First, and most importantly, the attitude of all the staff ! Convenience for city centre, interesting building. Large room,good bed, great shower !
Cons: Because of its position on a very busy road, there is a lot of traffic noise in rooms at the front , money would be well spent on triple glazing !
Location: Great location for shopping trip , compact city centre with the lovely arcades all close together, plenty of choice for eating places.
Had a lovely short stay in this interesting city centre hotel. Wonderful to see lots of the original features kept in the building ! Staff were quite delightful, really helpful, friendly,and made us feel very welcome ! Quite a difference from the often fairly indifferent attitude experienced in some other hotels ! We travelled to Leeds by train , hotel only a short distance from station,and very close to city centre with great shopping! Breakfasted in hotel for convenience,nice bright small room at top of hotel , continental breakfast ,and sausage butty,all good .Only reason we did not give 5 stars, was traffic noise in room at front of hotel....(invest in triple glazing ? )
5out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Sep-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Sep-2016 on Hotels
4out of 5
by A verified traveller

Posted 22-Aug-2016 on Hotels
Overall great stay, would be great if you could reserve parking space though!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Aug-2016 on Hotels
4out of 5
by Andrew

Posted 18-Aug-2016 on Hotels
aircon not working - pretty hot rooms!
5out of 5
by Julie

This traveller left a rating score only Posted 17-Aug-2016 on Hotels
5out of 5
by Kelly

Lovely stay

Posted 04-Aug-2016 on Hotels
Wonderful room and lovely staff
5out of 5
by A verified traveller from H

Beautiful hotel centrally located

Posted 26-Jul-2016
We chose this hotel for its excellent location and on a previous recommendation from my daughter. The reception staff were very friendly and welcoming. The hotel is beautiful and our room was wonderful with an excellent bathroom. Breakfast great, check out quick.