Ratings based on 321 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from Toronto

The Hotel was OK, not awesome

Posted 29-Apr-2016
Pros: It was well situated in Leeds, and the hotel itself feels nice - coming from the fact its an elegant old building.
Cons: When I mentioned the deficiencies with the room, the Manager told me they were rehabbing the rooms - not mine - there were lots of empty rooms, why?
The hotel room I stayed in (303) was a decent room, they insinuated that I was upgraded at check-in, but I thought I got the room class I booked. That said, the room had a high ceiling (11-12 foot) and was decent, but quite worn. The chair at the desk was done in a light fabric and had such gross stains on it that I didn't want to put anything on it, let alone sit - that should have been obvious to anyone inspecting the room. The safe didn't work, and the closet wall was scarred up from hangers hitting it so it looked dirty (lots of black chips/marks). the light in the closet was broken and held together with a zip tie that had fallen off. I was able to fix it, but overall, for a hotel claiming its star rating I'd assume things would be clean, well maintained and I wouldn't have to fix anything myself.
5 out of 5
by A verified traveller

Excellent

Posted 25-Feb-2016
Pros: Staff and Comfort
Location: Excellent location close to the train station
We stayed one night and had a very warm welcome. Our stay was super dooper! Would definitely recommend and would defy stay again x
4 out of 5
by A verified traveller

Posted 06-Feb-2016
Good location. Helpful staff and nice comfortable room. Recommended
5 out of 5
by A verified traveller from Rotherham

Cool hotel in the heart of Leeds

Posted 27-Jan-2016
Pros: Everything
Cons: Ice machines
Location: Plenty of bars, restaurants etc
Very nice staff, mini bar, very clean and nice atmosphere
5 out of 5
by Gilian from Tunbridge Wells

Great experience

Posted 10-Jan-2016 on Hotels
Great location, very friendly helpful staff, very comfortable rooms with great touches including the quality toiletries that make the difference when booking. Would seek a return visit.
4 out of 5
by A verified traveller from london

Perfect city centre location

Posted 09-Jan-2016
Fantastic location only 2/3 minute walk from shops, bars and restaurants. We were given a room upgrade by the check in staff which was lovely. Rooms very comfortable, decor slightly dated but still nice. We had read some bad reviews of the car park but our experience was fine. Would definitely stay again.
5 out of 5
by fiona from withernsea

a very pleasurable stay

Posted 17-Dec-2015 on Hotels
Very happy with this hotel it is ideally situated for easey train links to a majority of different places so we could get around very easily to see our family and not take the car. It is perfect for the Christmas shopping with it being in the center of Leeds. The staff are first class and very friendly they couldn't do enough for you ,and yes we would go again
5 out of 5
by Geraldine

Posted 17-Dec-2015 on Hotels
Great stay at Quebecs - our room was unavailable when we arrived so we had a free upgrade to an enormous executive suite! Staff were wonderfully helpful and food was great
5 out of 5
by helen

This traveller left a rating score only Posted 17-Dec-2015 on Hotels
4 out of 5
by Matthew from Cheshire

Pretty good

Posted 16-Dec-2015 on Hotels
Nice hotel close to station. Nice room and staff. Air con broke 2nd night and couldn't be fixed, key card lost its sync twice. Apart from that no issues.