Ratings based on 640 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Edinburgh

Handy location

Posted 14-Nov-2016
Pros: Liked location, good air conditioning/heating. Quiet room.
Cons: Check in was desperately slow which my colleagues commented on as well. Staff need some processing/efficiency training.
Location: Near station, near Trinity centre (shopping/food)
Nice hotel close to train station. I have stayed in a few around this area and this one is reasonable.
3out of 5
by A verified traveller from Nottingham

Reasonable hotel in a good location

Posted 31-Oct-2016
Location: Leeds train Station Lots of shopping centres Numerous bars and pubs
On initial arrival I found that the reception area was quite close to the main entrance and got quite crowded when a group of 8 people arrived who immediately blocked the entry/exit doorway due to the poor layout. The staff were quite accomodating and allowed me a slightly earlier check in which I had requested a day earlier. The room was clean and tidy but again the layout was poor, I found that my bed was right next to the door, something that I found off putting as the light in the corridor shone through and you could hear the other residents walk to their respective rooms. There is off site parking at a nearby multi-storey car park which is discounted by the hotel. Breakfast was self service, there was plenty to choose from that included full English breakfast, cereal, continental breakfast or other healthier options. Overall I would stay here again.
4out of 5
by A verified traveller

Posted 18-Sep-2016
Hotel in great location. Across street from train station. Walking to all shopping. Clean and comfortable.
Comment from Hotel Management
05-Oct-2016 by Park Plaza Leeds, Hotel Management
Dear Valued Guest, Thank you for taking the time to write your review. We are pleased you enjoyed your stay. We look forward to welcoming you back in the future. Best Regards,
4out of 5
by A verified traveller from Sunderland

Lovely, as always.

Posted 04-Sep-2016 on Hotels
We've stayed at the Park Plaza on other occasions while in Leeds and have always found it to be a lovely place to stay. All the staff are friendly and helpful and the hotel always seems to have a quietness about it in the nicest of ways. The location, service, amenities and cleanliness of the hotel have always been to a good standard. Would we go there again? Yes, without a doubt.
Comment from Hotel Management
05-Oct-2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to write your review. We are delighted you enjoyed your stay and appreciate your loyalty and recommendation. We look forward to welcoming you back in the near future. Best Regards,
5out of 5
by A verified traveller from crewe

pleased

Posted 03-Sep-2016 on Hotels
we liked it a lot and the staff were excellent (third stay now)
Comment from Hotel Management
05-Oct-2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for your outstanding review and continued loyalty. We look forward to welcoming you back in the near future. Best Regards,
5out of 5
by Warren

Beautiful Views, and great service.

Posted 30-Aug-2016 on Hotels
We had a fantastic stay, can't recommend this hotel enough. Very close to the train station, the hotel has a well equipped bar (the only facility I used really), and the check in was a breeze. My girlfriend asked for a higher floor and, not only did they put us on the top floor with a beautiful room, they also left a bottle of white wine on ice. The view of Leeds was spectacular, walking all over town was easy from the hotel, and our stay was more that I could have asked for.
4out of 5
by Yngve

Posted 29-Aug-2016 on Hotels
Comment from Hotel Management
31-Aug-2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to rate our hotel. We hope you enjoyed your stay. Best Regards,
4out of 5
by A verified traveller

Pleasant stay.

Posted 29-Aug-2016 on Hotels
Bit of an issue with check-in, in that they didn't have my reservation from Hotels.com and said they were having trouble with hotels.com bookings in general. Nevertheless they gave me a decent room on the 11th floor and I had a pleasant nights sleep. Bed was comfy, TV was great. Room was starting to look a little tired but no big deal.
Comment from Hotel Management
31-Aug-2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for your positive review. We apologise for the confusion on arrival and are pleased that we were able to resolve swiftly. We look forward to welcoming you back in the near future. Best Regards,
3out of 5
by Ross from Melbourne

Short stay ok

Posted 27-Aug-2016 on Hotels
Ok stay at Leeds Park Plaza, great central location, close to train station. Rooms a little tired and leave time for the slow lifts, challenging. Service was friendly and great value breakfast.
Comment from Hotel Management
30-Aug-2016 by General Manager, Hotel Management
Dear Ross, Thank you for taking the time to share your review. We are delighted that you enjoyed the friendly service and breakfast. We look forward to welcoming you back. Best Regards,
5out of 5
by Sandra from Darlingon

Exceptional

Posted 24-Aug-2016 on Hotels
The room was available as soon as we arrived, immaculately clean room, staff very attentive and the location was second to non.
Comment from Hotel Management
30-Aug-2016 by General Manager, Hotel Management
Dear Sandra, Thank you for your outstanding review! We are thrilled you enjoyed your stay and all was to your liking. We look forward to welcoming you back in the future! Best Regards,