Ratings based on 614 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

nice hotel, close to everything right in the city.

Posted 23-Aug-2016
Stayed here for a stag doo and was very happy with everything. enough bars just over the road and a 2 minute walk to clubs.
4out of 5
by A verified traveller

Near the station

Posted 22-Jul-2016
Pros: Location
This is a very convenient hotel two minutes from Leeds station. The rooms are comfortable and have all you nee. An ideal short stay business hotel
Comment from Hotel Management
29-Jul-2016 by Park Plaza Leeds, Hotel Management
Dear Valued Guest, Thank you for your positive review! We are pleased you enjoyed your stay with us. Best Regards,
5out of 5
by A verified traveller from Hull

Great hotel, excellent location

Posted 11-Jul-2016
By far one of the best value for move hotels in Leeds city centre. Extremely comfy beds and a high standard of everything you need in the room. Best location possible, highly recommended!
Comment from Hotel Management
17-Jul-2016 by Park Plaza Leeds, Hotel Management
Dear Lauren, Thank you for your outstanding review! We are thrilled you enjoyed you stay with us and sincerely appreciate your recommendation. We look forward to welcoming you back! Best Regards,
4out of 5
by A verified traveller

Great location, dated decor

Posted 10-Jul-2016
The hotel is in a great spot, on the doorstep of the very heart of Leeds. Despite having outdated decor, is was very clean and pleasant, the room was spacious, and we even had a lovely view. Would recommend.
Comment from Hotel Management
17-Jul-2016 by Park Plaza Leeds, Hotel Management
Dear Valued Guest, Thank you for your positive review. We are pleased you enjoyed your stay and that you would choose to recommend. We hope you will choose to return to us in the future. Best Regards
4out of 5
by A verified traveller from nottingham

Great location

Posted 14-Jun-2016
Pros: Location and general facilities
Cons: If I had to pick fault, like a lot of big hotel chains, it's slightly impersonal and dull in decor. Bathroom slightly tired.
Location: Prime location opposite the train sation and perfect for Trinity shopping centre and for a city break, can walk everywhere.
Have stayed at the Park Plaza twice now and both times, very pleased with hotel. Best location for city centre and can't fault it. Rooms are spacious, clean, pleasant and have all amenities. Staff are efficient, friendly and helpful. Would definitely consider staying here again.
Comment from Hotel Management
14-Jun-2016 by Park Plaza Leeds, Hotel Management
Dear Valued Guest, Thank you for your positive review! We are delighted you enjoyed your stay with us and appreciate your continued loyalty. Your feedback regarding decor will of course be used when considering future improvements to the property. In the meantime, we will strive to ensure all your visits to us reflect the same level of standard. We look forward to your return! Best Regards,
3out of 5
by A verified traveller from leeds

Nice hotel

Posted 06-Jun-2016
Cons: The beds to make sure they sort your request out wot you ask for
Location: Go go to pictures an shopping an can go out for food
Nice hotel but was abit let down becasuse i asked a week before for my hotel room to have a double bed mattress not 2 singles put together we changed rooms 3 times but the beds was still same in all 3 rooms so i wasnt happy that wat let the hotel downlsonot happy at all booked for 2 nites only stayed one nite because let early hours sunday morning back home.
Comment from Hotel Management
14-Jun-2016 by Park Plaza Leeds, Hotel Management
Dear Abbie, We are disappointed to read of your experience and apologise for the inconvenience caused. We will investigate your feedback.to prevent any repeat and appreciate you bringing this to our attention. Best Regards,
5out of 5
by A verified traveller

Posted 30-May-2016 on Hotels
Comment from Hotel Management
by Park Plaza Leeds, Hotel Management
Dear Guest, Thank you for your 5 stay review. We are thrilled you enjoyed your stay. We hope you will choose to return in the future! Best Regards,
5out of 5
by Sandra from Cottingham

Theatre trip

Posted 30-May-2016 on Hotels
Theatre trip for 2 friends. Within walking distance of theatres and shopping. Staff very friendly and helpful. All facilities, other than fridge which was labelled as "faulty, do not use". Excellent breakfast.
Comment from Hotel Management
by Park Plaza Leeds, Hotel Management
Dear Sandra, Thank you for your 5 star review! We are thrilled you enjoyed your stay with us, in particular the service provided by our friendly and helpful staff. Your comments will be passed to our Housekeeping and Engineering departments regarding the refrigerator. We hope you will choose us again when you are in the area. Best Regards,
3out of 5
by James from York

Could be a lot better

Posted 25-May-2016 on Hotels
The room and facilities in the room were great. What let it down was the service of the staff and the lack of that 'going the extra mile' service that you get at certain other hotels in the area.
Comment from Hotel Management
by Park Plaza Leeds, Hotel Management
Dear James, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Best Regards,
5out of 5
by Susan from Liverpool

Great location

Posted 24-May-2016 on Hotels
Good central location for shops and station, parking could be better
Comment from Hotel Management
by Park Plaza Leeds, Hotel Management
Dear Susan, Thank you for your 5 star review! We are delighted you enjoyed your stay and note your comments regarding parking. We hope this did not detract too much from your overall experience. Best Regards,