Ratings based on 606 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Near the station

Posted 22-Jul-2016
Pros: Location
This is a very convenient hotel two minutes from Leeds station. The rooms are comfortable and have all you nee. An ideal short stay business hotel
5out of 5
by A verified traveller from Hull

Great hotel, excellent location

Posted 11-Jul-2016
By far one of the best value for move hotels in Leeds city centre. Extremely comfy beds and a high standard of everything you need in the room. Best location possible, highly recommended!
Comment from Hotel Management
17-Jul-2016 by Park Plaza Leeds, Hotel Management
Dear Lauren, Thank you for your outstanding review! We are thrilled you enjoyed you stay with us and sincerely appreciate your recommendation. We look forward to welcoming you back! Best Regards,
4out of 5
by A verified traveller

Great location, dated decor

Posted 10-Jul-2016
The hotel is in a great spot, on the doorstep of the very heart of Leeds. Despite having outdated decor, is was very clean and pleasant, the room was spacious, and we even had a lovely view. Would recommend.
Comment from Hotel Management
17-Jul-2016 by Park Plaza Leeds, Hotel Management
Dear Valued Guest, Thank you for your positive review. We are pleased you enjoyed your stay and that you would choose to recommend. We hope you will choose to return to us in the future. Best Regards
4out of 5
by A verified traveller from nottingham

Great location

Posted 14-Jun-2016
Pros: Location and general facilities
Cons: If I had to pick fault, like a lot of big hotel chains, it's slightly impersonal and dull in decor. Bathroom slightly tired.
Location: Prime location opposite the train sation and perfect for Trinity shopping centre and for a city break, can walk everywhere.
Have stayed at the Park Plaza twice now and both times, very pleased with hotel. Best location for city centre and can't fault it. Rooms are spacious, clean, pleasant and have all amenities. Staff are efficient, friendly and helpful. Would definitely consider staying here again.
Comment from Hotel Management
14-Jun-2016 by Park Plaza Leeds, Hotel Management
Dear Valued Guest, Thank you for your positive review! We are delighted you enjoyed your stay with us and appreciate your continued loyalty. Your feedback regarding decor will of course be used when considering future improvements to the property. In the meantime, we will strive to ensure all your visits to us reflect the same level of standard. We look forward to your return! Best Regards,
3out of 5
by A verified traveller from leeds

Nice hotel

Posted 06-Jun-2016
Cons: The beds to make sure they sort your request out wot you ask for
Location: Go go to pictures an shopping an can go out for food
Nice hotel but was abit let down becasuse i asked a week before for my hotel room to have a double bed mattress not 2 singles put together we changed rooms 3 times but the beds was still same in all 3 rooms so i wasnt happy that wat let the hotel downlsonot happy at all booked for 2 nites only stayed one nite because let early hours sunday morning back home.
Comment from Hotel Management
14-Jun-2016 by Park Plaza Leeds, Hotel Management
Dear Abbie, We are disappointed to read of your experience and apologise for the inconvenience caused. We will investigate your feedback.to prevent any repeat and appreciate you bringing this to our attention. Best Regards,
3out of 5
by A verified traveller from leeds, uk

Nice hotel but is a little worn

Posted 04-May-2016
It is a nice hotel and is in a great location for shopping or a night on the town, the onsite resturant chino latino is fantastic and cant fault it one little bit, however the rest off the hotel is a little worn and could do with some real money spent on making it look modern. Dont get me wrong tvs have been replaced since my last visit but the carrpets and deco is still worn and tired.
Comment from Hotel Management
09-May-2016 by ParkPlazaLeeds, Hotel Management
Dear Ashley, Thank you for taking the time to write your review. We have recently undertaken a program of painting and redecoration throughout the property. This should improve the look and feel of the property overall. On a positive note, we are delighted that Chino Latino has impressed. We hope you will choose tor return as we improve further. Best Regards,
5out of 5
by Gino Ricardo

Posted 24-Apr-2016 on Hotels
Comment from Hotel Management
02-Jul-2016 by Park Plaza Leeds, Hotel Management
Dear Gino, Thank you for your 5 star review. We are delighted you enjoyed your stay with us. We hope to welcome you back again in the near future. Best Regards,
5out of 5
by NIGEL

Posted 22-Apr-2016 on Hotels
Comment from Hotel Management
25-Jun-2016 by Park Plaza Leeds, Hotel Management
Dear Nigel, Thank you for your outstanding 5 star review. We look forward to welcoming you back in the near future. Best Regards,
4out of 5
by Steve from Doncaster

Evening out

Posted 15-Apr-2016 on Hotels
Evening out on a birthday celebration
Comment from Hotel Management
18-Jun-2016 by Park Plaza Leeds, Hotel Management
Dear Steve, Thank you for your review. We hope you enjoyed the birthday celebrations. All the best!
4out of 5
by Michelle

Posted 13-Apr-2016 on Hotels
Room was good but water damage to bathroom ceiling and bulb broken in corridor outside room, difficult to get keycard in door lock.
Comment from Hotel Management
18-Jun-2016 by Park Plaza Leeds, Hotel Management
Dear Michelle, Thank you for your review. We apologise for the sub standard allocation of your room and this will be shared with our Housekeeping department. We hope this did not detract too much from your stay with us and that you will return whereby we can exceed your expectations. Best Regards,