am writing this review due to the appalling experience I have had during a recent stay at the park plaza.
Me and my friend booked a what was described as a premium double room on Saturday 16th of January.
We checked in were given a key card for a room on the 5th floor, upon entering the room my first impressions did not wow me.
The room was described as premium and with a minibar, there was nothing premium about it and there was no mini bar.
The room looked dirty, there was several marks on the wall around the light switch and splash marks where drinks had been spilled, the bed was small for a premium room in my view.
Due to my occupation I stay in hotels around the country and my company hold accounts with Raddison and premier inn.
I have never had a bad experience in either, premier inn is branded budget accommodation, but compared to this room and my experience I would consider premier inn luxury 5 star!
Regardless of my disappointment with the room, I was willing to put my disappointment aside as me and my friend were already late arriving in Leeds due to the heavy snowfall that night.
We began getting ready to go out for some drinks, unpacked everything and got in the shower.
I used the toilet and then to my embarrassment it would not flush, I was highly embarrassed as I was on my period.
I rang down to reception several times and no one answered the phone, I then had to get dressed as I was in my towel and go down to reception.
I Explained the problem at reception a