Ratings based on 1,240 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Convenient, close to city centre and station.

Posted 23-May-2017
Pros: Convenience.
Cons: restaurant
Location: on business.
Excellent apart from restaurant facilities for dinner. The food was good but the bar atmosphere less so and not relaxing. I would stay again but eat out. Breakfast in a different area was better.
4 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic staff and great bar

Posted 19-May-2017
The staff were superb from reception to the bar staff. The room was clean and large and the bathroom good. However no air conditioning made it too warm to sleep well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Ace Hotel

Posted 17-May-2017
Pros: Everything
Cons: Nothing
Great staff at check-in/check-out. Also the bar staff. Good room, with an excessively large TV, Nespresso machine etc... Clean and European-feeling - as you would expect from a Novotel. Great.
5 out of 5
Recommended
for Everyone
by A verified traveller from CB

Amazing!

Posted 15-May-2017
Would definitely recommend, staff are wonderful and rooms are excellent! Will definitely be coming back!
5 out of 5
Recommended
for Everyone
by A verified traveller from cumbria

Great central location

Posted 15-May-2017
Excellent value for money, room accommodated 2 adults and 2 teenages and still didn't feel cramped. Breakfast was fantastic . No complaints here. Will definitely stay again
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-May-2017
Only stayed one night but really enjoyed it very comfortable and friendly
2 out of 5
Recommended
for Everyone
by A verified traveller

Same level as the Marriott

Posted 07-May-2017
Basic room No breakfast Wifi slow Friendly personnel Clean and newer than the Marriott Half the price of Marriott
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and location

Posted 04-May-2017
We have stayed at this hotel on several occasions, the staff are very helpful and friendly, couldn't ask for anything more.
5 out of 5
Recommended
for Everyone
by A verified traveller from Morecambe

Close to City centre

Posted 01-May-2017
First time we've stopped at this hotel and we really enjoyed it, close to city centre but not to noise some bars and restaurants close by if you don't want to go to far.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel

Posted 01-May-2017
Very good place to stay with good facilities, staff and lovely rooms.