Ratings based on 1,054 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Great Location

Posted 24-Aug-2016
Pros: Huge room, all clean and tidy. Friendly staff, very helpful.
Cons: The TV in the room was massive. I would certainly downgrade the TV as I had to sit as far away as possible in order to watch it! Otherwise, no faults.
Location: Great location if you are travelling by train as extremely close to the station. Plenty of shops, bars, restaurants nearby. Easy to get around th city
As I came by train, the hotel was within a 5 minute walk from the station and right in the city centre which is where I wanted to be. Excellent hotel, very friendly and helpful staff and would definitely recommend this hotel to anyone wishing to stay in a very central location!
5out of 5
by A verified traveller

Lovely hotel, close to shops and the train station

Posted 24-Aug-2016
The hotel staff were very nice and were a great help when getting things from the car as I had my 3 month old daughter with me and I could not manage everything alone.
4out of 5
by A verified traveller

Good hotel right in the centre.

Posted 21-Aug-2016
Pros: Location and good size rooms. Good showers Sauna and steam room good
Cons: Pillows.
Good hotel right in the centre,everything nice and clean only criticism were the pillows they were very uncomfortable,tho would stay again.
2out of 5
by A verified traveller from London

Not too impressed

Posted 15-Aug-2016
Pros: Close to the train station
Cons: Put more effort into keeping the rooms clean
Location: Close to the train station
The staff were all very nice and helpful but the rooms were a bit worn and did not seem terribly clean - little things like there being a used spoon on the coffee/tea tray upon my arrival, which I placed alongside a glass and mug I had used, for the room service to replace. When I came back that evening the glass, mug and spoon were still there. And one of the towels was not very clean, so that I did not use it. But worst of all, I ended up with a number of bites on my legs and they were not mosquito bites. I assume they were flea bites (and hopefully not bed bug bites). And just for the record, I do not have house pets so they certainly were not mine. I mentioned the bites when I checked out and the lady at the desk apologised and said she would have the room service look into it but she did not seem too surprised. I won't be booking this hotel for my return visit to Leeds.
5out of 5
by A verified traveller from d

Great hotel, near city Centre

Posted 05-Aug-2016
Lovely hotel, wonderful staff. The only drawback was it was very hot and the air conditioning wasn't very good
4out of 5
by A verified traveller from ireland

Good location

Posted 25-Jul-2016
No travel cot in room for baby no room for a travel cot.
4out of 5
by A verified traveller

Centrally located

Posted 20-Jul-2016
Hotel made it easy to park our car and walk to the sights and shops in Leeds. Overall a nice stay in a good location.
5out of 5
by A verified traveller from Lichfield

Good value city centre hotel

Posted 18-Jul-2016
Pros: Clean, good value, well-located.
Cons: Rather unimpressed to have to pay an extra fee for parking.
Location: Leeds city centre is on the doorstep.
I was looking for a family room for Saturday night. This was the best value option available. Great location just a short walk to City Square. The hotel is new. Very clean throughout. No complaints about the room. Breakfast very nice.
4out of 5
by A verified traveller

Nice hotel in good location

Posted 12-Jul-2016
The hotel is a 10 minute walk from the centre off Leeds and a couple of minute walk from the river and its trails. It's also very close to the bars and restaurants on the river. Can't fault this hotel rooms are decent size comfortable and clean. The gym,sauna and steam room are good. Breakfast was excellent with good choice of food. Staff are polite and efficient. It's a good hotel for your stay in Leeds.
5out of 5
by A verified traveller from 東京

駅に近く、誰でも快適に過ごせるホテル

Posted 11-Jul-2016
駅から5,6分の好立地のホテルです。ただ、少し坂があるので、重いスーツケースがあると大変かもしれません。 ロビーは広く明るいデザインで、入った途端、ホッとします。フロントの対応もテキパキとしていながら温かみもありました。 13:30に着いたので、荷物を預かってもらう予定でしたが、空部屋を調べてチェックインさせてくれました。 部屋も広く、お湯の出も良く、快適でした。エアコンも自動で冷房と暖房が切り替えられました。日本では当り前ですが、英国では暖房だけで夏はシステムを切っているところや、夏は冷房しか入れられないように設定されているところがあり、東京より10℃以上も気温が低い時など暖房が欲しくなるので困ります。 何処でも同じ高いサービスが得られるチェーンホテルは、新しい発見がなく詰まらないようですが、ビジネスの場合だけでなく、観光旅行でもストレスを溜めない点では有難いことです。