Ratings based on 1,074 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Guildford

Hotel with Car Park

Posted 09-Sep-2016
Stayed for 3 nights on business. Hotel is a short walk 5 min walk from main town center and rail station. The staff were very helpful in all aspects of my stay. Only draw back during my stay was a lack of cooling in the rooms, making them very hot and uncomfortable. There appeared to be an issue with the room aircon systems which was being investigated. I expect this is a one off incident but it wouldn't stop me staying again.
5out of 5
by A verified traveller from London

Very enjoyable stay

Posted 04-Sep-2016
The hotel is quite close to the city centre, well located. The rooms are cosy and neat. The breakfast was excellent!
5out of 5
by A verified traveller

Great Location

Posted 24-Aug-2016
Pros: Huge room, all clean and tidy. Friendly staff, very helpful.
Cons: The TV in the room was massive. I would certainly downgrade the TV as I had to sit as far away as possible in order to watch it! Otherwise, no faults.
Location: Great location if you are travelling by train as extremely close to the station. Plenty of shops, bars, restaurants nearby. Easy to get around th city
As I came by train, the hotel was within a 5 minute walk from the station and right in the city centre which is where I wanted to be. Excellent hotel, very friendly and helpful staff and would definitely recommend this hotel to anyone wishing to stay in a very central location!
5out of 5
by A verified traveller

Lovely hotel, close to shops and the train station

Posted 24-Aug-2016
The hotel staff were very nice and were a great help when getting things from the car as I had my 3 month old daughter with me and I could not manage everything alone.
4out of 5
by A verified traveller

Good hotel right in the centre.

Posted 21-Aug-2016
Pros: Location and good size rooms. Good showers Sauna and steam room good
Cons: Pillows.
Good hotel right in the centre,everything nice and clean only criticism were the pillows they were very uncomfortable,tho would stay again.
2out of 5
by A verified traveller from London

Not too impressed

Posted 15-Aug-2016
Pros: Close to the train station
Cons: Put more effort into keeping the rooms clean
Location: Close to the train station
The staff were all very nice and helpful but the rooms were a bit worn and did not seem terribly clean - little things like there being a used spoon on the coffee/tea tray upon my arrival, which I placed alongside a glass and mug I had used, for the room service to replace. When I came back that evening the glass, mug and spoon were still there. And one of the towels was not very clean, so that I did not use it. But worst of all, I ended up with a number of bites on my legs and they were not mosquito bites. I assume they were flea bites (and hopefully not bed bug bites). And just for the record, I do not have house pets so they certainly were not mine. I mentioned the bites when I checked out and the lady at the desk apologised and said she would have the room service look into it but she did not seem too surprised. I won't be booking this hotel for my return visit to Leeds.
5out of 5
by A verified traveller from d

Great hotel, near city Centre

Posted 05-Aug-2016
Lovely hotel, wonderful staff. The only drawback was it was very hot and the air conditioning wasn't very good
4out of 5
by A verified traveller from ireland

Good location

Posted 25-Jul-2016
No travel cot in room for baby no room for a travel cot.
4out of 5
by A verified traveller

Centrally located

Posted 20-Jul-2016
Hotel made it easy to park our car and walk to the sights and shops in Leeds. Overall a nice stay in a good location.
5out of 5
by A verified traveller from Lichfield

Good value city centre hotel

Posted 18-Jul-2016
Pros: Clean, good value, well-located.
Cons: Rather unimpressed to have to pay an extra fee for parking.
Location: Leeds city centre is on the doorstep.
I was looking for a family room for Saturday night. This was the best value option available. Great location just a short walk to City Square. The hotel is new. Very clean throughout. No complaints about the room. Breakfast very nice.