2 Night Stay for Graduation
The experience at the hotel was poor from check in when we found our room had been allocated to the previous guest who decided to stay an extra night. This is a shame as we actually liked the hotel and its location. Especially poor was service in the bar, on our first night we had to wait 15 minutes for our drinks, I also had to go to the front desk to pay as the card machines in the bar were out of order. On the second day, at lunchtime we wanted to have a drink with our daughter prior to her graduation ceremony, we were asked to take a seat and told we would be served, After waiting 15 minutes with no one taking our order, we had to leave without a drink to get a taxi - not the start I wanted to my daughters special day. Additionally the WiFi in the hotel did not work, resultung in all of my party eating significantly into our data allowances - a hidden extra cost. On the plus side, the hotel was able to get us a discount on parking in nearby Trinity car park. The hotel also has well marked fire exits, which proved useful when we had to evacuate at 5:30am due to the alarm going off, the hotel provided a cocktail voucher to acknowledge the inconvenience if this.