Ratings based on 834 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 02-Jul-2016
Pros: Location and value for money.
Cons: Better ventilation of bathroom as there was a slight smell of damp, especially on the shower curtain.
Location: Great central location close to the shopping centre, restaurants, and lots of cultural attractions in central Leeds.
The hotel was in a great location, 5 minutes walk from the train station and across the road from the main shopping centre. Given the central location, the hotel was very quiet and had a pleasant atmosphere, which was a nice surprise! Staff were friendly and helpful. The room was large and clean,and the bed was very comfy. There was also a gym and swimming pool in the basement, both are well maintained and the gym was generously equipped given its size. Overall would definitely recommend staying here.
4out of 5
by A verified traveller from New Jersey

Pleasant staff and nice hotel

Posted 30-Jun-2016
Pros: Cleanliness and location
Cons: Nothing in particular
Location: Great location for visiting country estates and gardens (by car)
Comfortable and centrally located. Staff was very responsive
4out of 5
by A verified traveller

Posted 20-Jun-2016
The hotel was pleasant but a bit outdated, a specially bathrooms. However breakfast was very nice.
4out of 5
by A verified traveller

Handy hotel

Posted 12-Jun-2016
Good hotel close to the centre of Leeds and the railway station. Lots of shops and restaurants nearby. Hotel facilities good, rooms very spacious, breakfast average nothing different from other hotels, disappointing bar facilities more like a pub and playing dance type music could do with a quiet residents bar.
5out of 5
by A verified traveller from Beverley

Great location for shopping and nights out

Posted 06-Jun-2016
Really central and nice to use the dos facilities and great breakfast. Rooms get quite warm but have reasonably effective air con - noisy if windows open because of the busy location obviously. We parked in wood house car park for £11 for 24 hours as it's chorale than most and about a 20 minute walk
5out of 5
by A verified traveller

Nice

Posted 21-May-2016
Accessible to everything train station mall is next door walking distance to almost everything staffs are good ...
3out of 5
by A verified traveller from birmingham

Was average hotel

Posted 04-May-2016
There is no car park so you have to park in a nearby car park. Its in the city centre so if you want a quiet place to stay this is not the place. Went over the bank holiday weekend which meant a lot of noise and intoxicated people around the hotel. Room was meant to be a delux room, which i felt it was not.
2out of 5
by A verified traveller from Peterborough

Rated a 4* hotel...more like 2*

Posted 03-May-2016
Pros: Location.
Cons: Everything.
Location: Good shopping, bars and restaurants.
Booked for 2 nights, room was tiny, very dark. Main hotel reception toilets were disgusting, reported to reception but there answer was they didn't have a house keeper as it was bank holiday. Tea and coffee were never replaced in the room. On the day we were leaving check out is 10am and house keeping were trying to get into the room at 9.40am. Every time we asked reception something it felt like it was an effort. The on site bar, service was terrible, dirty and unhelpful staff, didn't even know how to make the cocktails they advertise on there own menu!
5out of 5
by A verified traveller

Veldig bra hotell midt i sentrum.

Posted 02-May-2016
Superbra hotell. Lokalisert midt i sentrum, men allikevel rolig. Godt kjøkken, gode måltid kan kjøpes på hotellet. Bar/pub og velvære senter. hyggelig personell, fine rom med store gode senger og masse puter.
3out of 5
by A verified traveller

Expensive.

Posted 02-May-2016
Pros: Very central.
Cons: Sort aircon, refit bathrooms & don't charge for wifi.
Location: It's slap in centre & near everything.
Staff pleasant & helpful. I did not use facilities (gym, restaurant etc). Room warm & bed comfortable. No corridor noise. Hotel is adjacent to rail line & therefore trains heard. Air con didn't seem to work properly, and made a rushing noise even when turned off. No bottled water. Bathroom tired & needs refurb. For the price paid, I do not expect to pay £15 for 24hours of wifi.