Ratings based on 984 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

City Centre Hotel

Posted 28-Apr-2017
Centre City hotel, walking distance to commercial centre, close to bars and restaurants. Would stay here again
3 out of 5
Recommended
for Everyone
by A verified traveller from Leeds

Posted 23-Apr-2017
Well to start off therr were no slippers, bathtoom gowns or any bathroom towels in my room. Found a long black hair on my bed, wasn't very impressed! The staff where lovely though. The view wasn't very nice either.
3 out of 5
by A verified traveller

Different room

Posted 13-Apr-2017
We was in a different room to what was advertised on photos. I also asked for a special request before arriving as it was my girlfriends birthday that never happened. When i confronted the staff about this they said they will have it sorted for when we got in from having food. And it never happened. They told me they would put banners and a food platter in the room to celebrate.
4 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire, UK.

Close to city centre.

Posted 12-Apr-2017
Pros: Breakfast room and choice.
Cons: Attention to detail!
Location: Great for city shopping and entertainment.
A good city stay experience. Just let down by room plumbing and slight attention to cleanliness and checking required!
4 out of 5
Recommended
for Couples
by A verified traveller from Durham

Convenient Leeds hotel.

Posted 30-Mar-2017
Pros: Location, staff, check in and check out times, great sleep.
Cons: A little tired in places and decor in need of repair. Better signage to the hotel.
Location: Visit Double-Tree (also a Hilton hotel) - amazing views from Sky Lounge bar. Great location for Leeds centre.
Not the easiest to find or the best views. Factor in car parking when comparing prices. Strange lift security going on that took a while to get used to. Staff very friendly and professional. Must visit Double-tree (two minute walk behind this hotel) for amazing views from sky lounge.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location near station good facilities

Posted 25-Mar-2017
Good mid range hotel for a short business trip. Staff helpful, breakfast fine. Good to have use of hum and pool.
2 out of 5
by A verified traveller

Uncomfortable bed.

Posted 17-Mar-2017
Pros: Food. Thanks the chef, who even though item from menu was over that night but happily agreed to cook for me. Kudos!. Great service here.
The bed in the room wasnt comfortable at all. Never had a nice sleep during my stay. Room dining menu was missing from the room when I checked in. Used tissues found in the washroom.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to shops and near to university of Leeds

Posted 23-Feb-2017
Very pleasant stay. Good location to walk into town.
4 out of 5
Recommended
for Everyone
by A verified traveller from C

Nice hotel, shame about parking charge

Posted 20-Feb-2017
Nice hotel, foyer needs updating.. looks run down before going up to reception. Staff were nice and pleasant. Would say massive downside is having to pay £15 for parking.. budget hotels in Leeds offer free parking and don't look as run down as this hilton hotel. Had a lovely stay though, was upgraded to a suite which was a lovely room.
2 out of 5
by A verified traveller from West Yorkshire

Room and Breakfast

Posted 06-Feb-2017
Room had a stained carpet in 2 x places. Shower very slow and not very hot. Cooked breakfast cold after breakfast had stomach ache