Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
50% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by James from Chesterfield

Dirty and in need of refurbishment

Posted 14-Jun-2016 on Hotels
The room was dirty and in need of refurbishment. We didn't like it so asked for our money back and booked a different hotel. That's all you need to know really.
5out of 5
by A verified traveller from Sheffield

Lovely apartment in Leeds

Posted 29-Apr-2016
The gentleman who dealt with us was really lovely and accommodating. The apartment was clean, spacious and modern. It was fully equipped with everything you could possibly need for a city break. Although we only stayed for one night we would have been happy to stay for much longer.
5out of 5
by Peter from London

working stay

Posted 18-Jan-2016 on Hotels
I stayed for four nights on a work stay, the flat was really well presented and the team were really helpful. I would definitely stay again.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Jun-2015 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Apr-2015 on Hotels
1out of 5
by A verified traveller from Cumbria

Terrible for female travelling alone!

Posted 18-Feb-2015
Pros: The apartment was clean and practical
Cons: Check in system
I booked this as a "Secret hotel" on Expedia - so beware....a secret hotel may actually be apartments with no restaurant, no reception area to safely check in. Fine if you actually want to stay in an apartment. I didn't and Expedia refused to cancel my booking when I realised where I was staying, moments after my payment had been taken. The apartment itself was fine - clean, slightly strange layout but ok. The check in process was shocking. As a woman travelling alone, I had to phone when I arrived so that someone could meet me and take me to my apartment. I stood on my own outside at 9;30 pm on a cold night for about 5 mins until a man approached me with his hood up. He showed me no ID, took me up to my apartment, showed me around (at this point I felt very vulnerable indeed - alone, in a room with a complete stranger!!). he then asked for my credit card details to fill in on a piece if paper. I queried this as full payment was taken at the time of booking. He said it was to cover any damage to the apartment. I refused to put my credit card number, expiry date, security code on a paper form which could have been used by anyone! of course I felt even more vulnerable as I was arguing with this man, on my own, in the apartment. Eventually he phoned his boss who took my card info and "put it straight into his computer" (I hope!)
5out of 5
by Chris from Midlands

Business Convert

Posted 12-Feb-2015 on Hotels
I am a convert. I stay in hotels approx 15 times per month. This is my first apartment stay. It was superb. The welcome, chaperoned guide to my parking space,then my apartment was exceptional. Full instruction given on how to set up WiFi, use the appliances and information on the neighbourhood. The room was spotless and had every comfort that could reasonably expected.
4out of 5
by Sharad from London


Posted 20-May-2014 on Hotels
Wonderful Stay. Definitely book again in future.
4out of 5
by oscar

This traveller left a rating score only Posted 15-May-2014 on Hotels
5out of 5
by Mak Rahman from Coventry

One of the best place I stayed in a while

Posted 19-Mar-2014 on Hotels
Top quality customer service from the guys at Gateway. Apartment was excellent with a balcony view :-) I was so impressed, I rebooked for another night the following day. Keep up the good work