Ratings based on 455 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Cheshire

Nice hotel not too far from city centre

Posted 18-Jun-2016
Pros: Slightly out of the centre so found it to be quiet. Facilities were good and room pleasant.
Cons: Better shower pressure needed.
Location: Out of centre . Nice walk along the canal from the station.
Stayed one night on a Friday night and was very pleased with our choice. The staff were very helpful and polite and the included breakfast was excellent.
4out of 5
by A verified traveller from ghana

Nice hotel. Close to the city centre

Posted 15-Jun-2016
Hotel is located in the city centre or very close. Staff very friendly, particularly the Irish gentleman at the front desk. Breakfast was excellent. A few minuses, shower water pressure very poor also the areas around the stairways needs to be aired out.
5out of 5
by A verified traveller from nz

Lovely staff

Posted 03-Jun-2016
Pros: Friendly staff
Cons: Nothing except?free parking
Location: Great shopping
Staff very friendly. Lovely food. Great location within walking distance of the City
4out of 5
by A verified traveller from Sheffield, South Yorkshire

Pleasant Hotel Near to City Centre

Posted 03-May-2016
Pros: Close to M1, M621, which means not getting caught up in City Centre one way system. Decent size swimming pool. Good breakfast. Family friendly.
Cons: Make clear changes to check out and breakfast times on B/H Monday's, as it did seem to be later than would be on a normal working Monday.
Stayed a few times at hotel as a couple and as a family. Facilities are good. Always made to feel welcome. Excellent breakfast, always plenty of variety to choose from. Had a little late night/early morning disturbance from other guests in the room next to ours which was dealt with quickly but a little disappointed it was followed up by staff with us the next morning as experience was quite frightening for my girls. In the number of times we have stayed previously this has only happened the once, thankfully. It's always first choice of hotels we look to when looking to stay in Leeds and will be again.
5out of 5
by Sondra from Indiana

Family Trip

Posted 05-Apr-2016 on Hotels
Our family booked two rooms. The first was great. The second had not been cleaned. Matt was a great help. There were no double rooms available as we had 3 in our room. My husband and I were put into seperate rooms. Overall the hotel was beautiful and the service was great.
4out of 5
by Exton from Newcastle upon Tyne

Nice food and quick room service.

Posted 04-Apr-2016 on Hotels
stayed here for a night and we were too tired to go out and have a dinner at the restaurant, instead ordered for a room service, it was a quick delivery and had a sumptuous meal, very good food , ample serving, a bit expensive but worth for the money. The only thing was given the wrong info that gonna have a free parking but upon check out I've been charged, which i guess just right as mostly of the hotels i stayed in Leeds do charge for the parking.
4out of 5
by A verified traveller


Posted 04-Apr-2016 on Hotels
5out of 5
by Victoria from Leeds

lovely stay and amazing staff

Posted 01-Apr-2016 on Hotels
We had a great stay and the staff were incredibly friendly and helpful. Pool and leisure facilities were lovely. All in all, wonderful stay.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 31-Mar-2016 on Hotels
5out of 5
by sharon from Sheffield

Short theatre break

Posted 31-Mar-2016 on Hotels
Had a very comfortable and pleasant stay