Exterior

Reviews of Best Western Bradford Guide Post Hotel

3 out of 5
Best Western Bradford Guide Post Hotel
Common Road, Low Moor, Bradford, England

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 291 reviews" "
Rating 8 - Good. 110 out of 291 reviews" "
Rating 6 - Okay. 31 out of 291 reviews" "
Rating 4 - Poor. 17 out of 291 reviews" "
Rating 2 - Terrible. 11 out of 291 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lynsey on 5 Jan 2024
Thank you for your rating

8/10 Good

Diane

Stayed 1 night in Nov 2023
Response from Lynsey on 5 Jan 2024
Thank you for your rating

8/10 Good

duncan

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Lynsey on 5 Jan 2024
Thank you for your rating

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and good value
Excellent hotel with friendly staff......Really enjoyed my stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sarah

Stayed 1 night in Oct 2023

10/10 Excellent

Joe

Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

4/10 Poor

Pauline

Travelled with partner
Disliked: Property conditions & facilities
The room we were allocated was very small. The bed was uncomfortable, noisy when moving, tiny bathroom.
Stayed 1 night in Sep 2023

10/10 Excellent

NICOLA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are friendly, helpful and nothing is too much trouble for them.
Stayed 2 nights in Sep 2023
Response from Lynsey on 25 Sept 2023
Thank you for your review, we really you taking the time to do this

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Lynsey on 25 Sept 2023
Thank you for your rating

10/10 Excellent

NICOLA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All staff are very helpful and accommodating.
Stayed 2 nights in Sep 2023
Response from Lynsey on 13 Sept 2023
Thank you for your review, we are pleased you enjoyed your stay

10/10 Excellent

NICOLA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are amazing. Nothing is too much trouble for them. They all go the extra mile to ensure that you have everything you need to make your staff with them pleasurable.
Stayed 3 nights in Sep 2023
Response from Lynsey on 8 Sept 2023
Thank you for your review Nicola, we really appreciate you taking the time to leave one and we look forward to welcoming you again soon

4/10 Poor

Amy

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beware when booking that there is a DJ that doesn’t stop until 1am. Family rooms are right above it! I didn’t realise on booking this was the case unfortunately meaning very little sleep for us and our little girl. Breakfast was lovely and staff were friendly though. On the basis of the noise it’s just not worth it and wouldn’t ever go back.
Stayed 1 night in Sep 2023
Response from Lynsey on 8 Sept 2023
I am so sorry to hear your stay was disturbed by the DJ music, we do try and allocate guests not attending events rooms away from the noise but depending on the room type booked and availability this is not always possible. We do hope you will reconsider your decision to stay with us again, where we can try and improve our service

10/10 Excellent

jayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lynsey on 8 Sept 2023
Thank you for your rating

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from Lynsey on 8 Sept 2023
Thank you for your rating

8/10 Good

Lorraine

Stayed 1 night in Aug 2023
Response from Lynsey on 8 Sept 2023
Thank you for your rating

10/10 Excellent

Lee, Wigan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here as a short stay. Everything was perfect.
Stayed 1 night in Aug 2023
Response from Lynsey on 14 Aug 2023
Thank you for taking the time to leave a review, we are pleased you enjoyed your stay

8/10 Good

saiqa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and spacious room.
Stayed 1 night in Aug 2023
Response from Lynsey on 14 Aug 2023
Thank you for your review, we are pleased you enjoyed your stay with us

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Bradford
Clean hotel, friendly staff, very good food at reasonable price
Stayed 1 night in Jul 2023
Response from Lynsey on 1 Aug 2023
Thankyou for your review, we are pleased you enjoyed your stay

2/10 Terrible

Liam

Stayed 1 night in Jul 2023
Response from Lynsey on 2 Aug 2023
We are sorry to hear you did not enjoy your stay. We do have a duty manager on site to report any issues, who would have done their best to rectify the problems.We hope this does not deter you from staying again

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing visit home
Decided to stay as we could have a family room. However the room was noisy due to traffic and the industrial estate (we know that the hotel can’t control environmental noise but there was no mention on any literature) wouldn’t have been as bad if the hotel had fans in the rooms/air conditioning. Had to remind staff about having extra pillows having requested them. Room seemed clean h til we moved a bedside table so that it was accessible for the single bed and there was dust. Was pleasing to see signs regarding reusing towels but then immediately under individually plastic wrapped plastic cups. Warm Veggie option in the bar was also poor.
Stayed 4 nights in Jul 2023
Response from Lynsey on 2 Aug 2023
We are sorry to hear of the shortfalls during your stay, I will take this up with the staff.

10/10 Excellent

Martin

Stayed 1 night in Jul 2023
Response from Lynsey on 23 Jul 2023
thanks for your rating

10/10 Excellent

Vernon

Stayed 1 night in Jun 2023
Response from Lynsey on 12 Jul 2023
Thank you for your rating, we are pleased you enjoyed your stay

8/10 Good

Marcello

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not the prettiest of locations but nice and easy to get too. The reception staff where excellent, really helpful and eager to help
Stayed 1 night in Jun 2023
Response from Lynsey on 3 Jul 2023
Thank you for your review, and we hope to welcome you again soon

6/10 Okay

Sarah

Stayed 1 night in Jun 2023

10/10 Excellent

Tamoor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Lynsey on 27 Jun 2023
Thank you for your rating

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay over from gig in Huddersfield.
Stayed 1 night in Jun 2023
Response from Lynsey on 27 Jun 2023
Thank you for your rating

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel. Poor service
Stayed here before and did so again as its a nice hotel. However this time, after checkout the service was nothing short of disgusting. I was told my invoice would be emailed. Fine. 2 days later when it hadnt arrived, the receptionist was arguing saying I had to get it from Hotel.com when I paid in the hotel. She eventually hung up and refused to answer when I called back but later emailed the invoice. So apart from a nice stay, make sure you get your invoice if you pay local as the service is very poor
Stayed 1 night in Jun 2023
Response from Lynsey on 17 Jun 2023
Thankyou for your comments, which have already been replied to and resolved.The receptionist ended the call because of the way you spoke to her, but has since been corrected in when to send invoices and to not, that was a miscommunication which will not happen again.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Lynsey on 15 Jun 2023
Thank you for your rating

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Warm and friendly staff .Room facilities excellent ,clean hotel throughout. Breakfast excellent. Would highly recommend as good value for money
Stayed 1 night in Jun 2023
Response from Lynsey on 15 Jun 2023
Thank you for your lovely review, we hope you stay with us again soon

10/10 Excellent

William

Stayed 1 night in Jun 2023
Response from Lynsey on 15 Jun 2023
Thankyou for your rating

2/10 Terrible

Joan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Its very easy to locate good transport for everyone to access the hotel. Unlike more assistant required from staff personnel towards supporting customers to assist more in delivering and receiving queries.
Stayed 1 night in May 2023
Response from Lynsey on 21 May 2023
I am sorry to hear this, and I will investigate the issue

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Lynsey on 21 May 2023
Thankyou for your rating

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overall
Overall a nice hotel. My room was a suite, which was a larger room with a sofa bed. Nice. Lovely bathroom but sadly water pressure and temperature were pretty abysmal. Wifi good. Bed average. Duvet too small for a couple
Stayed 1 night in May 2023
Response from Lynsey on 19 May 2023
Thank you for your review, i will look into your comments mentioned and rectify these

8/10 Good

Perpetua

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2023
Response from Lynsey on 26 Apr 2023
Thank you for your rating

10/10 Excellent

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Lynsey on 26 Apr 2023
Thank you for your rating

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop over.
Ideal location for a one night stop over visiting family. Plenty of parking onsite or just over road. Room was nice size with good facilities. Breakfast very good with pmenty of hot snd cold choices and very reasonably priced. Overall very please snd will stay again when visiting family and friends.
Stayed 1 night in Apr 2023
Response from Lynsey on 26 Apr 2023
Thankyou so much for your review, we are pleased you enjoyed your stay.

10/10 Excellent

Liam sean

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastc, helpful staff
Stayed 3 nights in Apr 2023
Response from Lynsey on 15 Apr 2023
Thank you for your review, we are pleased you enjoyed your stay

10/10 Excellent

Jaswant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Lynsey on 15 Apr 2023
Thankyou for your rating

10/10 Excellent

Allan

Stayed 1 night in Feb 2023
Response from Lynsey on 15 Apr 2023
Thankyou for your rating

8/10 Good

Gaynor

Stayed 1 night in Mar 2023
Response from Lynsey on 1 Apr 2023
Thank you for your rating

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Guide post. The staff were wonderful and accommodating. Highly recommend!
Stayed 4 nights in Mar 2023
Response from Lynsey on 1 Apr 2023
Thank you for your rating

6/10 Okay

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from Lynsey on 1 Apr 2023
Thank you for your rating

10/10 Excellent

jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Lynsey on 18 Mar 2023
Thank you for your rating

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Lynsey on 1 Apr 2023
Thank you for your rating

10/10 Excellent

Stavros

Stayed 1 night in Feb 2023
Response from Lynsey on 16 Feb 2023
Thankyou for your rating

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Lynsey on 16 Feb 2023
Thankyou for your rating

10/10 Excellent

jayne

Stayed 1 night in Dec 2022
Response from Lynsey on 8 Dec 2022
Thank you for your rating

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Lynsey on 8 Dec 2022
Thank you for your rating

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from lynsey on 24 Nov 2022
Thank you for your rating