Rooms comfortable, although walls are thin and you can hear people in the other rooms. Not good when you have someone come in and start rowing at 3am in the morning and continue until 4.30am joined by friends from another room. Not the hotels fault but something to be aware of if you don't like noise. Restaurant food good, breakfast very good, great experience on check in. Would consider staying again when leaving from Gatwick airport for a trip.
Comment from Hotel Management
30-May-2016 by Guest Relations Manager, Hotel Management
Thank you for taking the time to feedback your comments following your recent stay at the Crowne Plaza London Gatwick Airport Hotel.
I was delighted to read that despite the thoughtless acts of others that caused a disturbance during your stay, you were still able to have a good experience at the Hotel. I was pleased that you found the food to be good and that you had a great check in experience. We do pride ourselves on our high standards of service and I was delighted that you found this to be the case.
We shall look forward in welcoming you back to the Hotel when you next fly from Gatwick.
Guest Relations Manager