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Reviews of West Plains Motel

2 out of 5
West Plains Motel
505 Porter Wagoner Blvd, West Plains, MO

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 348 reviews" "
Rating 8 - Good. 114 out of 348 reviews" "
Rating 6 - Okay. 43 out of 348 reviews" "
Rating 4 - Poor. 20 out of 348 reviews" "
Rating 2 - Terrible. 39 out of 348 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Anita

Travelled with partner
No one at front desk when trying to check out.
Stayed 1 night in Apr 2024

8/10 Good

Joe

Liked: Staff & service
Disliked: Cleanliness
the property was satisfactory. The booking by Expedia was horrible. Got to the motel and find out they can't find my booking. The manager made it right. Never will I book with Expedia again!!
Stayed 1 night in Apr 2024

2/10 Terrible

Laurie, Willard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff that barely understands English, so poorly you're met with blank stares when you ask questions because they don't understand you. Room smelled mouldy and musty, badly enough we had to buy air freshener to tolerate the room. Room was dirty, with sticky stuff on the floor, nasty stains on the sheets and all over the bathroom. Smoke alarm had no battery. Unknown stuff smeared on the walls. Numerous people who "live" at the motel appeared to be on illicit substances and we're screaming at each other and behaving violently multiple times during our stay. Water from tap had strange metal flakes in it, and any time you turned on the tap in the bath it ran red with rust. Seriously dissatisfied with this place, especially for the price they gouged us for because of the eclipse....
Stayed 3 nights in Apr 2024

2/10 Terrible

Sandra

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed with the cleanliness of my room. Carpet was stained and had holes, sheets did not appear to be clean, towels were stained and very thin. Mold and stains in the tub…I wouldn’t bathe my dog in it. Definitely won’t be staying here again!
Stayed 1 night in Mar 2024

6/10 Okay

Donna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet wasn't attached to the floor. Bathroom is from the 1950s. Beds are very uncomfortable

8/10 Good

William

Great for the price.
Stayed 1 night in Jan 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick and easy check in and plenty of parking space.
Stayed 1 night in Jan 2024

4/10 Poor

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Place was nothing like the pictures online. Rug was stained and had holes in it. Bathroom was disgusting. Says renovated in 2017,more like 1957. Not worth it even for the price listed.
Stayed 1 night in Dec 2023

4/10 Poor

Steven

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived, the heater was on and the room was about 90 degrees; it took all night for it to cool off. There was no ice bucket or drinking glasses, the the shower was like something you would use to power wash a horse, plus cold water sprayed from the cold water handle. The overall condition of the motel had deteriorated and there was essentially no breakfast, hot or otherwise.
Stayed 2 nights in Dec 2023

6/10 Okay

Monty

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice places we loved our stay here
Stayed 1 night in Nov 2023

8/10 Good

Tracy

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Elkie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep in your car
I've done all 50 states and stayed in some awful places but this one wins ... my daughters begged me to sleep in the car as the place was disgusting. Bathroom hadn't been cleaned , beds had no pillow cases on and linen was not fresh , loads of broken bottles outside . The man and son were looking in our window . Weird . Plus I've been itching ever since . You really do get what you pay for.
Stayed 1 night in Nov 2023

2/10 Terrible

Kendra

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was no towels in the room, the refrigerator was dirty and still had ice cream in it from a previous guest, couldn’t get the tv to work for 2 or 3 hours and I finally figured it out. The room was advertised for 42.00 when we got here it was 68.00. And we had reserved the room ahead of time
Stayed 1 night in Nov 2023

2/10 Terrible

Shaun

Disliked: Staff & service
Nothing it was a dump.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, spacious, and clean!
Very spacious, and very clean. Literally looks brand new! Our first time staying in West Plains, so no idea on that, but all three of our rooms were perfect, comfortable, and an amazing breakfast provided.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big parking lot for vehicles with trailers. Easy location to find.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I am not planning to return to this motel. The room I was in was very shabby and needing renovation.
Stayed 1 night in Oct 2023

8/10 Good

Stacie

Stayed 2 nights in Oct 2023

2/10 Terrible

Linda

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel i have ever stayed at. Person doing the check in was rude. Then got into the room, not impressed at all. It was disgusting. Dead bugs on bathroom floor, we were provided 1 very thin medium towel and a floor mat towel that was stained. Hot water took forever. Room badly in need of being brought out of the 1960's. I do not recommend this place. Avoid at all cost.
Stayed 1 night in Oct 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
It was fast and easy to check in. The room was nice and clean. Easy to get to. Has a safe and comfortable feeling to it.
Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be weary.
I was greeted with a “yes?” on arrival. There is no attempt at customer service or friendliness here. The ice machine was broken. My neighbor didn’t have any toilet paper. Stained rug, stained tub, no outdoor sitting/smoking area, it was a smoke free room but the blanket had cigarette burns. The television didn’t have a single channel and the handle on the microwave was broken. The fridge and ac worked wonderfully.
Stayed 1 night in Sep 2023

2/10 Terrible

Curt

Disliked: Cleanliness, property conditions & facilities
Smoked in room, even though I specified non-smoking
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
You get what you pay for
Stayed 2 nights in Sep 2023

8/10 Good

Brett

Liked: Staff & service, property conditions & facilities
After checking in I noticed the tv did not work, toilet seat was broken, and toilet was backing up into shower. I notified management and all issues were completed/fixed right away. The only problems were sheet protector was not secured tightly on sheets, the sun shone through windows in the morning so I could not sleep in. Not much can be done about the sun I understand just be aware of this issue when booking. Continental breakfast served.
Stayed 2 nights in Sep 2023

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After booking amd finally getting a room. It was dirty walking in. My refrigerator was outside for maintenance and i was told i could put it back in my room. Then laid in bed to find cockroaches in the bed amd went to shower and found more roaches. Could barely see with a dim light as well as a graffiti lap shade on a lamp that didnt work. Very unsatisfied with the hotel and staff.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their was really no comuncation when I was checking in. It smelled so bad in the room when I opened the door. The bathroom floor was wet it was so gross we didn't even shower. I told my girls not to take their shoes off because the carpet was nasty and we used our own pillows and covers. If it was up to me I wouldn't have them on here I was very unhappy with this place. We didn't even eat their breakfast that morning.
Stayed 1 night in Jul 2023

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2023

2/10 Terrible

Casey

Travelled with partner
Disliked: Amenities
Terrible
Stayed 1 night in Jul 2023

2/10 Terrible

Greg

Stayed 2 nights in Jul 2023

2/10 Terrible

Carl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Dawn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Carpets needed replaced, Rooms need updated.
Stayed 1 night in Jul 2023

2/10 Terrible

Tellita

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not ran very well. My room had a used woman's douche left in the shower, it had a used broken drug needle sticking up out of the sink. It did not have any fire alarm in case of fire. The windows did not lock at all and the screen was cut off/out so anybody at anytime could come in through window while we was sleeping. The breakfast was done out of pure laziness. They wouldst even switch me into a different room which is what bothered me the most.
Stayed 2 nights in Jun 2023

8/10 Good

Billy Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
It's a really nice place lots of space in the room everything you need besides you and your clothes it has a microwave and fridge it was clean and quiet
Stayed 1 night in Jun 2023

8/10 Good

Joanna

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The owners and staff are friendly. The building/rooms are classic, the newest part is probably the flooring where the beds are. Definitely could use a little maintenance but it's an economical stay. Could be cleaner.
Stayed 5 nights in Jun 2023

8/10 Good

Donna E

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Alan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
convenientation, and nice layout with pull up access. unfortunately, our room was not properly cleaned and was not properly stocked with towels.
Stayed 1 night in Jun 2023

4/10 Poor

Anne

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The AC didn't work on arrival. They don't clean / make up beds every day. No wash cloths.
Stayed 2 nights in May 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large, comfortable room. Had refergerator, microwave and coffee pot. Breakfast needed tea or hot chocolate. Thanks for affordable place to stay.
Stayed 1 night in Jun 2023

8/10 Good

Amitabha

Travelled with group
Liked: Room comfort
Hopefully the place will improve further with the new management in place.
Stayed 1 night in May 2023

10/10 Excellent

Alta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet peaceful convientient like I wanted
Stayed 1 night in May 2023

10/10 Excellent

DONALD, Seale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was great. Room was clean, comfortable and very cost effective. Staff were very helpful and the breakfast choices very adequate. Would stay nowhere else in the future.
Stayed 3 nights in Apr 2023

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Motel is as good as it gets for the price
Stayed 3 nights in Apr 2023

2/10 Terrible

Matthew

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
First of all the guy ripped me off out of $ when I reserve the room originally he wanted me to cancel because he did not want to pay Expedia the $ month and he tried to charge me $ for my dogs which I hesitantly paid Which is B.S. because I reserve the room I annotated on it that I had two dogs weighing five and 20 pounds each The last review I did on that cesspool is the guy approached me and beg me to take it down

4/10 Poor

Stephen

Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Live like you're in a 3rd world country.
The Room was Nasty. The walls had black handprints everywhere, we could wipe them off easy, so they just don't clean. It was everywhere. Hair and grime mangled into the carpet till there is a black coal like substance in the traffic area. The small bits of paper and hair all in the floor tells you they don't vacuum. The furniture was busted and, in the walkways outside.
Stayed 1 night in Apr 2023

4/10 Poor

Donna

Stayed 2 nights in Mar 2023

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2023