Reviews of Days Inn by Wyndham Mountain Grove

2 out of 5
Days Inn by Wyndham Mountain Grove
300 19th Street/US Hwy-95, US Hwy-95 and US 60, Mountain Grove, MO

Reviews

5.6
Rating 10 - Excellent. 6 out of 73 reviews" "
Rating 8 - Good. 15 out of 73 reviews" "
Rating 6 - Okay. 27 out of 73 reviews" "
Rating 4 - Poor. 12 out of 73 reviews" "
Rating 2 - Terrible. 13 out of 73 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Lori

Liked: Cleanliness, staff & service, room comfort
Just what we were looking for
It was clean, convenient, and just what we were looking for at a great price!
Stayed 1 night in Aug 2017

4/10 Poor

Edward

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Motel needs a serious upgrade
Water leaking around the toilet, blue dye I. The toilet looked like they cleaned the shower with it. Room smelled like an out house. Bed spread and shams dirty floors looked dirty as well.
Stayed 2 nights in Aug 2017

6/10 Okay

Jennifer

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2017

8/10 Good

Karrie

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2017

8/10 Good

sandy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2017

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
On the Road
Total dump. Never again.
Stayed 1 night in Jun 2017

6/10 Okay

Sandra

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2017

6/10 Okay

Patricia

Liked: Staff & service
Wedding weekend
Wanted local stayed was typical small town motel.Staff was pleasant and friendly.All in all was happy.
Stayed 1 night in Jun 2017

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel checked in another couple into our after we had left to diner. Had to call police to get our bags and items back.
Stayed 1 night in Jun 2017

6/10 Okay

Connie

Disliked: Property conditions & facilities
Fine for a quick sleep
It was fine for a quick night. Very dated . Staff was fine . It was a alittle sketchy with other patrons. Would not have stayed if husband was not with.
Stayed 1 night in Jun 2017

4/10 Poor

Holly

Disliked: Property conditions & facilities, room comfort
We were in this room for 2 nights. The beds are small and close to the floor. Not comfortable at all. The police were called both nights for people staying there below us. We did not get very much sleep. The headboard was off the wall and just laying on floor. We had to pick it up and move it out of the way. Hopefully it will be fixed for the next customer.
Stayed 3 nights in May 2017

4/10 Poor

Holly

This was a suite so it had better beds than the other rooms. There were people staying in the downstairs.... up most of the night fighting constantly. Smell of smoking in our room constantly when it was a non smoking room. The police were call 2 of the 3 nights we were there. Very uncomfortable situation.
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff, motel facility tired & worn.
We were in town for a funeral, so this location was convenient. Staff were friendly and welcoming.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Unhappy!
We stayed for three nights. The stay wouldn't have been so bad if the motel hadn't been overbooked. We were lucky to get any room even though the room had been paid for two months. Therefore, my son and I were stuck in a smoking room because it was the only room. We could hardly stand the smell and tried to stay out of the room for as long as we could. The shower handle broke off, but management was prompt in fixing it. We stay at Mountain Grove for the Spring Planting Festival every year for three nights. We would stay at an alternative facility next year when we come.

4/10 Poor

Verified traveller

Disliked: Room comfort
Not what we expected
This motel was overbooked and we did not get the room that we had reserved. We reserved a non-smoking room with king bed and were assigned a smoking room with double beds. Mattress seemed very old and worn out - not any real support - just rolled to the middle.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN!!!!
Horrible experience. Double charged for room (although fixed quickly), half of the electrical outlets didn't work, TV didn't get signal, management got room numbers switched on their system and left notes on my door to go speak with them everyday but one because of their mess up. Room key cards were deactivated because they messed up the dates of our stay on our room. Will never stay there again and DO NOT RECOMMEND FOR ANYONE!!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
You get what you pay for so to speak, but being double charged, electric outlets that don't work, a TV that didn't get signal, room reservations were messed up from beginning and continued through trip, heater/ac that didn't really work are all things that frankly you shouldn't have to deal with when trying to just get away and relax. Place was nothing but headaches from the start and I wouldn't recommend to anyone.

4/10 Poor

Alivia, st. louis mo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Work for sleeping
It needs major updates. Some electrical sockets didn't work. No plats on electric or where falling apart. Walls are thin.

6/10 Okay

Pam, Iowa

Liked: Staff & service
Disliked: Cleanliness
Quick Trip to Missouri
Front desk was very nice. Room showing its age. Toilet sits so close to wall it's uncomfortable. Was up late trying to get to sleep.... housekeeping started bothering us at 8 am. Came to room three times. Once walked in before we could get to door. It was THREE HOURS before checkout time.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Updates Needed
Not clean-- floors sticky, outlets in room don't work, toilet didn't flush well. The free breakfast was minimal.

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Do it!
Our "non-smoking" room smelled so badly of smoke that I couldn't sleep. The mattress might as well have been a concrete block. The toilet didn't flush and the room was dirty. We found old room keys, socks and condom wrappers on the floor. It was just gross! You would be better sleeping in your car. Like another reviewer said, just make the drive and stay in Springfield!

6/10 Okay

terry

Liked: Staff & service
Disliked: Room comfort
Room was clean enough to rate a 4 but gave a 3 based on condition of bedding. I realize a smoking room will have a 'spot' here and there but, the Comforter/Bedspread was riddled with cigarette burns. I don't smoke in my own house and WILL NOT light up in a bed....anywhere. Wish others wouldn't.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a last-minute stay the room was very clean everything was very nice but the heater did not work it was very cold in the room it said it was on 90 but it was not.

6/10 Okay

Mare, central, NE

Liked: Staff & service, room comfort
Nice enough staff and facilities but...
The check in was a little restrictive because we could not change anything on the reservation. The rooms were clean but in need of major repairs. There was a torn carpet, mold on the walls and nails sticking out of the baseboard in one room. In another room there were missing light bulbs, light and fan that was not working and a drain that was partially plugged in the sink. The last room had heating issues it was either way to warm or there was no heat at all. Fortunately we are from the country and can adjust.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ive ever stayed in
It was awful, there was mold in the bathroom, holes in the wall, trash under the bed, smelled awful, seweage was super slow at draining. J would not recommend it to anyone.

6/10 Okay

Hope

Disliked: Staff & service
Costly Concierge
Concierge was unprofessional and there was confusion in our check-in. She double charged me and didn't even explain to me what the problem was or mention that she charged me twice. I had to resolve the issue with Hotels.com over two separate phone calls at almost midnight. It was very inconvenient and there was no sincere apology from the hotel/staff.

2/10 Terrible

Marie , Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest people and dirty rooms full of TICKS
DO NOT BOOK HERE. EXTREMELY DISHONEST PEOPLE CHARGED ME OVER $700 WHEN MY BILL WAS QUOTED AT 450. I called this hotel TWICE and talked to 2 separate clerks to verify there definitely wasn't any pet charges. BOTH people told me no, they're just allowed here. Their amenities listing through Orbitz also says they allow pets with no pet charges. Yet AFTER I signed a receipt for $451.92 I get home to find a charge for over $700 on my card, they're claiming for 4 dogs, when there were only 3. They had a million opportunities to tell us we were being charged for animals and CHOSE not to, not during check in OR check out, even when specifically asked, even though they were OPENLY told, up to a dog being PRESENT at check in!!! They are not refusing to even discuss the matter, very very dishonest rude people, and the hotel is NOT that decent to begin with, my room was dirty and the headboard was literally snapped off the bed laying on the floor, as well as a huge wad of filthy fuzz covered cords laying all over the place from behind the dresser. Worst part? Everyone got attached ticks all over themselves which we saw all over the room. Don't waste your money, go to Royal Inn or Mountain Grove Motel, at least they're halfway HONEST about what you're going to pay.

6/10 Okay

Scott, Topeka, KS

Liked: Staff & service
Disliked: Property conditions & facilities
Ok for an overnight stay
Motel was very outdated. It was clean, quiet and comfortable enough for a one-night stay, but no more. Breakfast was rather limited but adequate.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower/bathtub would not drain

8/10 Good

CLAUDIA, Prairie Village, KS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Ritz, but good, clean room!
We came to town for the funeral of a dear friend. The room was clean and comfortable. We didn't expect the "Ritz", but for the night we stayed, we had absolutely no problems, and the facilities were nice.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unclean
Very dirty room and annoying smell as you walk in the room. There was mildew and mold on the inside of the shower curtain, dead flies in the corner of the bathroom and the mini fridge didn't stay cold. Breakfast was nearly non existent or edible, ended up checking out to go to a restaurant to eat.

6/10 Okay

Kristy

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, poor wifi
Room ok, clean and comfortable. Complimentary breakfast good. Staff friendly and helpful. There is a problem with access to wifi in rooms away from the office. It seems the wifi signal does not reach.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We need to stop
Room needs update, but clean and friendly

6/10 Okay

James D.

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Amy Beth

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice breakfast, reasonably clean, but run down
Staff was friendly, but expect a cheap older place.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
Wet carpet, bad smell, poor conditions, etc

8/10 Good

Pamela, Marceline

Liked: Cleanliness, staff & service, room comfort
Clean Hotel
This wasn't a five star hotel and we knew this going in but it was nice enough for a over night stay. It was clean. It could use a remodel but was good enough. Friendly staff. Make sure you put out the 'do not disturb' sign or room service will wake you up at 7am!!

6/10 Okay

Verified traveller

Good clean room for the price.
The room was clean and comfortable.

8/10 Good

Frederick, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, pleasant, helpful people.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Recent stay
Hotel is very dated, there was a slight smell to the room. Staff was very pleasant and accommodating. Hotels were very limited in this area so we really did not have any other choice. Pool was nice since it was very hot at this time of the year. Pool was cloudy, could have been clearer, but used any way. Hotel really needs updated as just had a very old look and feel to it. Carpets could be updated. TV screen was shaded on one side which made distorted to watch.

4/10 Poor

Janell, orlando, FL

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not Pleased
Hotel staff were nice and accommodating, but room was inferior. Bed rolled to edge on one side and slumped in the middle on the other. Very uncomfortable! Only had one straight back chair in room.

4/10 Poor

anna, ks

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of issues
I had a 2nd floor room and the stairs and surrounding landings were riddled with rusty nails. In the room we were given 1 towel/ hand towel/ washcloth, not even a bath mat. This was supposed to cover the 4 of us staying in the room. Luckily the lady at the desk was wonderful and took care of the towels. I soon noticed that the carpet that surrounded the ac was soaked. When I brought this up I was told it was just fixed and given a bunch of towels for the floor. I guess fixed means an ice bucket holding up the unit while it leaks. The bathroom looked as if had recently been sloppily painted with the bottom trim missing leaving a nail hanging out about a half an inch. Maid service hits soooo early. About 8:00. Not good if you like to sleep in or have kids. Breakfast ends at 9:00 am which is easily missed. All of these factors do not play well to a family with a toddler!

10/10 Excellent

kim, Ash grove,mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
A very nice bed....slept well

8/10 Good

John F.

Liked: Cleanliness, staff & service, room comfort
Very Good experience!
Very nice service and friendly. We were in the area for a class reunion and it was very convenient.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor and when we wanted too cancell a day the
very poor they would not let us leave a day early because of you

2/10 Terrible

Nadine, Anchorage

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just say no to this Hotel!
The 2 star is an over estimation of this hotel. Terry at the front desk was the only positive in the stay. Dingy drk green walls, stained furniture and carpets. The room deodorizer was so strong I was worried as soon as I entered the room. Outlets were few and only worked from the switch at the door. There was an ext. cord behind the bed that could be used to plug in a sleep machine and have a bedside light on. When I complained about the flying black? Cockroach in the BR the male front desk person said "not my fault" and walked away. Bathtub dirty, moldy dirty grout on sink, broken door molding. Face cloth looked liked it had been used for cleaning? Breakfast consisted of dried stale biscuits and watery luke warm gravey. Pay attn to the ratings and avoid this place!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort