The staff were very nice, the room was ok. The remote for the tv was low on battery so it was frustrating. I had to call for a wake up call because the clock didn't have directions on how to set the alarm. I prefer shampoo and conditioner to be separate.
Hotel is nice, you can tell they are trying to update it. Very safe neighborhood and located along a main road which offers plenty of dining. Our room was backed up to the interstate so it was very loud at night. Overall it was clean and met our needs for a nights stay.
We had a great time. Rooms were clean, front desk was super nice and helpful. Breakfast was very good. Clean rooms, beds were comfortable and grest tv channels. I will come.back there if we ever have to be back in the area. Pool was fun for the kids..............................
The newest addition to the Heart of Knoxville, is the Holiday Inn Express Hotel & Suites Knoxville West at Papermill! We are …More
Pocket Guide: West Knoxville West Knoxville Hotels
Set about 10 miles (16 km) west of downtown Knoxville, the Cedar Bluff area is known for a suburban vibe with plenty of big box retailers and eateries set along Kingston Pike. The West Town Mall is here, and almost any kind of cuisine can be found. The area offers convenient access to both I-40 and I-140, leading to Tyson McGhee Airport.
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