Reception

Reviews of Fosshotel Westfjords

3 out of 5
Fosshotel Westfjords
Aðalstræti 100, Vesturbyggð

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 189 reviews" "
Rating 8 - Good. 71 out of 189 reviews" "
Rating 6 - Okay. 21 out of 189 reviews" "
Rating 4 - Poor. 2 out of 189 reviews" "
Rating 2 - Terrible. 0 out of 189 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SHIH HUNG

Stayed 1 night in Oct 2023

6/10 Okay

Ryan, Plano

Travelled with partner
Disliked: Property conditions & facilities
Of the 8 hotels we stayed at in Iceland, this was our least favorite. The service was least effort possible. Coffee machine at breakfast didn't work properly the entire time we were there and no one seemed to care. We had a toilet that was leaking all over the bathroom floor and not sure who designed the shower in this room, but putting a curtain in a 1X1M shower means it sticks to you the entire time you're in there. You won't have many choices in this area, but I'd look elsewhere if you can.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Nitza

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient for a short stop during your trip. Nice view.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel in beautiful fjord
There are not many hotels in this region and Foss is a quality nation-wide brand. This seems to be usually used for tour groups but the location is beautiful for anyone looking to visit the bird cliffs, red sand beach or other attractions in the area. Be aware that the rooms that face the fjord also face the road, which is busy and as there is no A/C, if the window is open for air, you will hear street noise.
Stayed 2 nights in Aug 2023

8/10 Good

JANIECE

Liked: Staff & service, property conditions & facilities, room comfort
Could have been cleaner
The floors in my room were dirty. It had dust and hair balls along the edges of the wall. The people at the front desk was very helpful and kind.
Stayed 2 nights in Aug 2023

8/10 Good

Hallie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Tracie

Stayed 1 night in Jul 2023

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel although quite expensive. Restaurant was very good
Stayed 1 night in Jul 2023
Response from Reception on 11 Jul 2023
Dear Gilbert,Thank you so much for your 5 stars review :)We are very happy that you enjoyed your time with us here in the Westfjords and we wish to see you soon!Enjoy the rest of your trip in Iceland.Kind Regards,Fosshotel Westfjords

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
The door can not lock inside, shower head not working. overall condition not like describe.
Stayed 1 night in Jun 2023
Response from Reception on 27 Jul 2023
Dear Anonymous,Thank you very much for your review!We are really sorry for the inconvenience that you describe. We hope your next stay will be way more pleasant without any of the situations you describe.Next time do not hesitate to contact our reception to try to fix or change your room! :) Kind Regards,Fosshotel Westfjords

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly, as well as helpful and informative about the drives to Latrabjarg & Raudisandur. Fantastic views of the town and fjords as well.
Stayed 2 nights in Jun 2023
Response from Reception on 11 Jul 2023
Dear Jason,Thank you so much for your 5 stars review :)We hope that you spent a memorable time here in the Westfjords and we wish to see you soon!Kind Regards,Fosshotel Westfjords

8/10 Good

Morgan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Reception on 27 Jul 2023
Dear Morgan,Thank you very much for your review!We hope to see you soon in our property :)Kind Regards,Fosshotel Westfjords

10/10 Excellent

Elizabeth

Stayed 1 night in May 2023

8/10 Good

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
water pressure is great. Comforters on the beds are soft and warm. The room is basic and very small. I could not even walk behind my husband when he was at the desk. But it is manageable. The staff is nice and the restaurant was great. Good service as well as good quality food. Also like the grab and go egg sandwiches in the lobby case. So tasty and convenient. Great location for Latrabjarg cliffs (about an hour and 15 min.)
Stayed 2 nights in May 2023

10/10 Excellent

Mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady checke
Stayed 1 night in Sep 2022

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a small fishing village
Excellent hotel in a small fishing village. Staff was amazing and we saw the northern lights there!
Stayed 1 night in Sep 2022

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming. Clean, good restaurant and menu options
Stayed 1 night in Sep 2022

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Excellent happy hour and dinner
Stayed 1 night in Sep 2022

10/10 Excellent

Susan

Stayed 1 night in Sep 2022

8/10 Good

Kristie

Stayed 1 night in Aug 2022

8/10 Good

Barbara

Stayed 2 nights in Jul 2022

10/10 Excellent

Mark

Stayed 1 night in Jul 2022

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Jul 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Awesome hotel. Very up to date, clean and great staff. Restautant was great food and loved happy hour. Woulddefinitely stay again.
Stayed 1 night in Jul 2022

8/10 Good

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was ok with regards to cleanliness and room comfort. Staff not very friendly or helpful.
Stayed 1 night in Jun 2022

10/10 Excellent

Sue

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was just as described, clean, ready on time, and the food in the restaurant is even tastier than it was 5 years ago when we stayed here.
Stayed 1 night in Jun 2022

4/10 Poor

Rachel

Stayed 4 nights in Jun 2022

10/10 Excellent

Darwin, Issaquah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff did there utmost to make our stay more than special on this amazing island.
Stayed 2 nights in May 2022

6/10 Okay

Ian

Travelled with partner
Room seemed to have quite a few flies. The hair dryer was not working. Walls were quite thin (could hear footsteps outside and above).
Stayed 1 night in May 2022
Response from Joaquim Navarro, Hotel Manager on 18 Aug 2022
Dear Ian, We appreciate your comments and we are truly sorry we were not able to meet your expectations. Thank you for letting us know the inconveniences you had so we can enforce and improve our property accordingly.

10/10 Excellent

Hila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
The hotel is great, a good value for money. big and clean room, great service, nice breakfast with sea view.
Stayed 1 night in Sep 2021
Response from Fosshotel Westfjords on 30 Sept 2021
Dear Hila, Thank you very much for your kind review! We hope to be able to host you again in the future!

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations. Well equipped small hotel with a good vibe, enthusiastic staff and excellent food. Spacious and comfortable room (superior double with great view out over the fiord). Good location for exploring. Very clean and modern. Just needs to add a spa!
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view next to the water. Limited options for food because everything was temporarily closed (for the season or covid). Bathroom is small, but otherwise room is overall comfortable.
Stayed 1 night in Sep 2021

10/10 Excellent

Ursula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Aug 2021

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff, comfortable beds.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and comfortable. Breakfast was excellent!
Stayed 1 night in Jul 2021

6/10 Okay

Philippe

Stayed 1 night in Jul 2021

10/10 Excellent

Kara L.

Liked: Cleanliness
Beautiful getaway location
This hotel is located on a beautiful, peaceful fjord in a small town. We had a great stay here and enjoyed the local area.
Stayed 2 nights in Jun 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey but nice
Nice but pricey hotel for area with recently renovated rooms and amazing ocean views. Optional breakfast was okay but not many options nearby so worth convenience.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wifi didn‘t work unfortunately. Dinner was very good.
Stayed 1 night in Jun 2021

10/10 Excellent

Justin

Stayed 1 night in Jun 2021

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front rooms light with great view of fjord.
Rooms are light and provide all the basic necessities. We stayed during our initial quarantine and so couldn't use the public areas and so can't comment on them. Staff were very helpful. Particular thanks to Eric who had a clear understanding of all the present rules so providing reassurance in a difficult time as well as excellent service.
Stayed 3 nights in Sep 2020

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the service was great. The only things that could have been improved are the bed types and the comfort of the mattresses. Although a double bed is advertised as one of the available bed types, the ‘double’ is actually just two twin beds pushed together, not a single mattress. The crack between the two twin beds makes for a very uncomfortable sleeping experience.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place, ocean view, quiet and walkable to all in town and Oceanside pathway for walking or running. Service was exceptional.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

KC, SF

Travelled with partner
Liked: Cleanliness
The check in staff was great. The room was not great other than the water view. The retry was not plugged in. The phone did not work. Went to front desk to let them know. The rang the phone once but still did not work. No follow up or resolution on their part. The bathroom shower was horrible. If you take a shower be ready for the entire floor of bathroom to be full of water.
Stayed 1 night in Sep 2019

10/10 Excellent

Simon

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfortable place to stay in Patreksfjordur. Close to town pool and local cafe.
Stayed 1 night in Aug 2019